Holiday Ford

Easiest truck purcharse ever! This was the 8th dealer vehicle purchase I have made in my life. It was by far the easiest. We agreed on a price on the phone after seeing the truck I This was the 8th dealer vehicle purchase I have made in my life. It was by far the easiest. We agreed on a price on the phone after seeing the truck I wanted online. I drove up and met with Vicki and Michael Timpson. They started getting everything together while Tom was bringing the truck up to the building. While I was test driving the truck with Tom, Michael worked on getting me a better interest rate than my credit union was offering. When I got back from the test drive the paper work was done. We waited a short while for Stewart in finance while Tom was getting the truck filled up and cleaned. Sitting in the finance office was a breeze. NOTHING was added to the truck. The numbers didn't change. Everything we agreed upon was EXACTLY how it was stated over the phone. Stewart made everything easy with absolutely no stress. Walked out of finance and Tom walked us through every feature on the truck including setting up my phone on the Sync system. I was back on the road an hour after arriving at the dealer! I walked out feeling happy not beat down like most other vehicle purchases. It was easier than going out to dinner! More

Best experience EVER in buying a vehicle! Michael and Vicki Timpson make buying a vehicle a pleasant experience. There is absolutely no pressure, no staged conferences with managers...they ar Michael and Vicki Timpson make buying a vehicle a pleasant experience. There is absolutely no pressure, no staged conferences with managers...they are straight shooters that know what they are doing. They will give you the best price you will find ANYWHERE the first time you ask so it eliminates the need to haggle and play the typical back and forth game that has always been so annoying to me elsewhere. If they don't have what you want, they will help you find it. Not only that, they are just good folks. More

Excellent Service from Johnny Lee Godsey and Justin McFadden I highly recommend this dealership, especially my salesman Johnny Lee Godsey. He was very knowledgeable and helpful about the Ford pickups. I wanted I highly recommend this dealership, especially my salesman Johnny Lee Godsey. He was very knowledgeable and helpful about the Ford pickups. I wanted a truck with a specific hard-to-find equipment combination and he spent several months locating it for me. I really appreciated Johnny for his determination to keep searching until he found exactly what I wanted. His courteous service and great personality made for a wonderful vehicle buying experience! I am very happy with my new truck! Justin McFadden made the finance/paperwork experience very easy to understand. He explained everything clearly and answered all of my questions. He spent a lot of time discussing all the options and took all the stress out of the process. Justin was very professional with a great personality! More

Got just what I wanted on my first trip Vicki & Michael Timpson were awesome! Due to traffic I was running late and Vicki had the car I was interested in seeing ready for the test drive wh Vicki & Michael Timpson were awesome! Due to traffic I was running late and Vicki had the car I was interested in seeing ready for the test drive when I got there. She got my paperwork filled out quickly and utilized the team around her to multitask so we could get it done quickly. I'm sorry I kept them after closing, but they were kind and patient throughout the whole thing. Michael made sure that all of my personal items got moved to my new car - he even moved my license plate bracket - and ran me through the features of the vehicle; answered all of my questions and made sure I understood everything before sending me off. On the drive home, I was thinking I'd left my sunglasses in the roof pocket of my old car - nope, Michael moved those over as well. Great job y'all. Thank you for making the car buying process easy and making me feel like I was your top priority. Everyone I spoke to at the dealership was friendly and ready to help. A shout out to the finance team for sticking with us after close. More

Very pleasant buying experience and stress free. The pricing was the most competitive we could find and couple that with the ease of doing business, makes for a stress free buying experience. This i The pricing was the most competitive we could find and couple that with the ease of doing business, makes for a stress free buying experience. This is the second vehicle we have bought from the Vicki and Michael Timpson, and will buy again in the future. More

Most Trusted sales team Michael and Vicki Timpson I'm leaving review, to express how grateful I am for Michael and Vicky. Michael's straight honest approach helped me in so many ways. It's elevated my I'm leaving review, to express how grateful I am for Michael and Vicky. Michael's straight honest approach helped me in so many ways. It's elevated my respect for sales in the car feel and straightforward approach left me feeling highly respected of him. I highly suggest reaching out to Michael and Vicky Timpson at holiday ford in Whitesboro Texas. They will save you time and mostly save you money. He is pleasant to deal with and got me exactly what I wanted in a truck. He did not try to sell me but help me. That is the best sales approach I have dealt with in a long time. Thank you Michael and Vicky Timpson ?? More

Great Price, Awesome Salesman, and best buying experience My wife decided she wanted to get buy her first new car, so we started the search. We went around to a few dealership close to Mckinney and never had My wife decided she wanted to get buy her first new car, so we started the search. We went around to a few dealership close to Mckinney and never had a good experience. Most of the salesman were super pushy and their pricing was never good. We looked at 4runners, tahoes, and explorers. We decided on the 2016 Explorer limited based on the price, features, and looks. We looked around and could not find the exact thing she wanted so we decided we had to order one. I went in to two ford dealers and called a few more here in the metroplex. I got quotes anywhere from sticker price to a couple thousand off. I decided to call up to Holiday and talk with them. Michael gave me a quote that beat all the other ones by $2k. I asked Michael what he needed from me and he said "just come to the dealership and shake my hand". I drove up there as soon as I could and placed the order. I was warned from another ford dealer that "Holiday ford will play tricks on you, they will promise one price but when your car comes in the price will be higher". This was not the case. We got a call yesterday and Michael informed me that my wifes new explorer just came off the truck. He told me that we would be able to pick it up today. My wife so extremely excited. I let him know that I had locked in a super low rate on my own. He offered to see what Justin and Stewart could do in financing. They came back with an even lower rate than I have seen from any bank or credit union. Which made the whole process so simple. We showed up today at 4pm to pick up my wife's new car. He met us and got us on a test drive. The car was perfect and everything we wanted. We ran inside to the financing office and signed all the paper work and were out in 5 mins. They never tried to upsell me things we didn't want or need. Michael then set us up with a gentleman (sorry I forgot his name) that spent all the time we wanted showing us the features and how to use the Sync system. We were in and out without any hassle and the price ended up being less due to another rebate. So Michael and Holiday saved us over $3k, didn't hassle us, were prompt, and great people. If I am looking for a Ford I am going to Holiday first. Thanks again to the fine people at Holiday! More

ABSOLUTELY, POSITIVELY COULD NOT HAVE BEEN ANY BETTER! owning several businesses ive been buying between 3-8 NEW vehicles per year for the last 25 years so i absolutely know how good and also how bad a new owning several businesses ive been buying between 3-8 NEW vehicles per year for the last 25 years so i absolutely know how good and also how bad a new vehicle buying experience can be. their process is absolutlely seamless. the figures for my deal were agreed to over the phone and absolutely nothing changed when i got there. our business was completed promptly upon my arrival and i was back on the road in my new truck. this is exactly where i will be buying all my vehicles and coming from a man that knows, YOU SHOULD TOO!!! More

from 10 to 1 Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first Recently I bought a pre own vehicle from Holiday Auto Group. The whole purchase went smooth, most of my communication was done through email. At first they are were very cordial letting me know information about the vehicle, they even went ahead and gave me discount on the purchase price of the vehicle. Getting to the dealership was a long way from where I live about two hours away. When I got there they had the vehicle ready, the salesman I was having communication with was not available. I tested out the vehicle everything was great, signed the paperwork and drove the vehicle off the lot. The staff mentioned I would be getting a survey emailed to me about my purchase. The following day after the purchase the vehicle began making screeching noises when I would brake. I waited a few days before I contacted the dealership (through the email I was provided). Well it has been over a week and I have not received a response from Holiday Auto Group, nor have I received the survey where I was supposed to rate them on the purchase I made, and I frankly correlate not receiving the survey due to the issue I have been having with the vehicle. The vehicle also came with another issue that was not mentioned in the details or by the sales person. The vehicle’s rear right seatbelt does not buckle (safety issue), also the front outlet does not work and like I mentioned the vehicle makes horrible sounds when you brake. I do accept fault for not doing a thorough investigation on the vehicle and dealership and for blindly trusting all the positive reviews on their webpage (I had not been in auto market for quite some time). So I am posting this not out of ill will but out of concern for future buyers that are looking to invest in a pre-own vehicle from Holiday Auto Group. I suggest you do your homework quite well do not get swayed by all the positive reviews you see on their webpage. Check other online sources, try staying within your area I think it serves you better as you can much more easily drive to that dealership if you do end up having concerns or issues. I would have wanted to be one of the many satisfied customers of Holiday Auto Group but that will not be the case. Please be careful with who you do business with and good luck on your future auto purchase! More

Big City Pricing, Small Town Service This was the third car I have purchased from the Holiday auto group in Whitesboro, TX. All purchases were thru the internet department. Awesome peopl This was the third car I have purchased from the Holiday auto group in Whitesboro, TX. All purchases were thru the internet department. Awesome people to deal with, awesome prices and no xx anywhere in the entire process. Really felt taken care of everyttime I've purchased. Would recommend these guys to ANYONE! More