Holiday Ford | Page 15

We were "just looking" and Left with a 2014 Ford Edge After being disenchanted by our 2008 Honda CRV we decided it was time to start looking... for once we were going to take our time and not rush into pu After being disenchanted by our 2008 Honda CRV we decided it was time to start looking... for once we were going to take our time and not rush into purchasing a new vehicle. From the moment we walked onto the lot Jason Inda was nothing short of exceptional. He was attentive, knowledgeable, personable and just a great guy. Even when he didn't know the answer, he'd find out for us without hesitation. Even when Holiday knew that we weren't committing at that time, the sales manager came out to introduce himself to us and chit chatted about life in general and not even our possible sale. I'll admit it, we walked out of the dealership without purchasing that first time. There was no pressure, no harassing calls, just a well stated follow-up letter letting us know that they valued us and would do what they could to help. After much consideration we decided it was the vehicle for us, we just didn't like the color. Let me tell you how Jason Inda blew us out of the water. Over a busy holiday weekend he busted his rump dealing with no less than 5 other dealerships to trade stock to get me EXACTLY what I wanted... he wasn't going to make me compromise on anything! In fact, he did this so well he get me more than I was asking for at the same price point. Now, thats impressive!! Between Jason & Chris Ingemann, we were give so many options to make this new vehicle affordable to our life style. We were offered a fair amount in trade and not made to feel like we were being taken for a ride (pardon the pun) at any time. I'll admit, I was nervous sitting down with Pat Collins to sign my hard earned cash away but he took his time, answered every question and quite honestly, talked me off the ledge a few times. I'm just truly impressed by everyone at Holiday... our previous dealer left a sour taste in our mouth by the issues with their service department after the sale. I have no fears of this at Holiday because of their stellar reputation in our community. We had recently purchased a vehicle from another dealership and we weren't getting what we needed from them, Jason Inda also took his time trying to help my husband with his issues and HE DIDNT EVEN SELL US THAT VEHICLE...if that doesn't say something about his character then I don't know what will. Thanks again to everyone for one of the easiest car purchasing experiences of my life... we will be back! More

The right way of doing business! To a person, everyone at Holiday contributed to the excellent experience we had. Beginning with Megan O'Malley from the internet team, then the recep To a person, everyone at Holiday contributed to the excellent experience we had. Beginning with Megan O'Malley from the internet team, then the receptionist who gave us directions to the dealership when we stopped at the wrong Holiday (Chrysler vs Ford), the number one Lotus salesman in Fond du Lac (Tom Kuitert of course!), the Sales Manager Chris Ingemann, Tony Mathos the financier, and even whoever made the hot dogs! The price was very competitive and required no negotiation. The interest rate was better than I'd seen on-line in my search prior to coming to the dealership. Fond du Lac even has the best carwash I've ever been to (Jetstream). Why if it wasn't for the extended winter season I'd move to Fond du Lac upon retirement! I would love to return to Holiday for my next purchase, and I live 9 hours away in Kansas! That's how good this team is, in my estimation. Don Long More

Great Truck, Great Customer Service! Saw on the internet a used truck for sale at Holiday Automotive. I called Meghan O. the internet sales person. She was very helpful and checked to mak Saw on the internet a used truck for sale at Holiday Automotive. I called Meghan O. the internet sales person. She was very helpful and checked to make sure the truck was there. The next morning I meet with Eric Agnew the Product Specialist. He had the truck ready to test drive. The vehicle was great and Eric even had the AutoCheck report ready. It was everything they said it was and they were great to work with. I would highly recommend Eric Agnew and Holiday Automotive! More

Customer Service Today I had the absolute best customer service experience I have ever had while visiting a car dealership. Pat Friedel went an extra mile and an extra Today I had the absolute best customer service experience I have ever had while visiting a car dealership. Pat Friedel went an extra mile and an extra two miles ect to make sure my experience was enjoyable. From coffee to a tour, from chatting/educating to taking off his suit coat and helping wipe down my vehicle he went way beyond. Please pass this on to Mr Shannon. He has a 100% keeper and is the type of employee that will keep me returning for future vehicles. See you this fall for a new vehicle for my wife. More

Great Experience I had posted my f-150 on craigslist hoping for a quick sale. Its wasnt 15 minute and Ryan had contacted me about my truck. He made a fair offer! Ryan I had posted my f-150 on craigslist hoping for a quick sale. Its wasnt 15 minute and Ryan had contacted me about my truck. He made a fair offer! Ryan sent me a bill of sale to buy the truck and I was paid immediately. This was the easiest sale of my life and with the great communication skills from Ryan, everything happened stress free and smoothly. I recommend anyone contact Ryan if they are looking to sell their vehicle without the hassle of tire kickers. Holiday doesnt seem like your typical dealership. I was treated with respect and excellent customer service. Ill be calling Ryan first when I want to sell my F250, and ill be contacting him when im looking to buy a new one too!!! More

Better than Bergstrom When our old car died, we needed to replace ASAP. Living in Oshkosh, our closest Ford dealer was Bergstrom, which closed at 6:00. So, we made the trip When our old car died, we needed to replace ASAP. Living in Oshkosh, our closest Ford dealer was Bergstrom, which closed at 6:00. So, we made the trip to FDL, because Holiday was open until 8:00. Chad and the others never rushed us though the process. We ended up staying until almost 9:00 to finish the deal. They were very accommodating to me, my wife, and 5 yr old daughter (she was excited about the cookies in the showroom!). We'll definitely be going back for our next vehicle purchase. More

I chose to look for my new Ford F150 at Holiday Ford on the advice of a friend. When I visited the dealership I dealt with Chad. He was very knowledgeable about the Ford trucks and was very helpful in se the advice of a friend. When I visited the dealership I dealt with Chad. He was very knowledgeable about the Ford trucks and was very helpful in selecting the right truck. He was outstanding to deal with. He took extra time before during and after the test drive to make sure I understood everything and if i had any questions. At no time during the entire process did he pressure me to do anything I didn't want to do. I felt at ease dealing with him and he made myself and my family very comfortable during the entire process. Since the purchase of my 2014 F150 Chad has touched base with me several times to make sure everything was going well and if I was satisfied with the truck. The outstanding experience I had at Holiday Ford and dealing with Chad has been the best vehicle purchasing process I have had to date. i will be referring Holiday Ford and Chad to everyone I can. If you visit Holiday Ford make sure you see Chad. Thanks for making my buying experience an outstanding one! A special thanks to Chad as well! More

Shopping for a small SUV, Jeff Dunn was exceptional in providing an unbiased overview of each model and helping me to narrow my car selection. His knowledge of the vehicles was outstanding, he was very a providing an unbiased overview of each model and helping me to narrow my car selection. His knowledge of the vehicles was outstanding, he was very attentive, and he was not "pushy". I would definitely refer Jeff and Holiday to my colleagues. More

Chad and the rest of the crew at Holiday were so helpful! They really worked to get the vehicle down to the price I needed for what I wanted to pay each month. Chad still knows who I am every time I go in They really worked to get the vehicle down to the price I needed for what I wanted to pay each month. Chad still knows who I am every time I go in to get serviced! Thanks Holiday Team! More

Little to no concept of 'service after the sale', not being in any rush to return phone calls if they returned them at all for answers to my questions. Definitely won't be back. not being in any rush to return phone calls if they returned them at all for answers to my questions. Definitely won't be back. More