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11 Reviews of Holiday Chevrolet - Service Center
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March 23, 2024
Just bought a new 2024 equinox rs, have issues with the CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them i CarPlay skipping and freezing up a few times. I took a video showing it froze up when trying to push the buttons. Dropped it off explaining to them it happened at random times and I gave them the video to show the issue. They had 3 full days with it and nothing, went to pick it up and they say they could duplicated the issue so they can’t do anything. Even with the video proof it’s messed up I’m stuck with the radio. Paid over $40k and they won’t replace the radio. The manager was listening to our conversation and he actually said to me sorry it’s happening to you but we can’t do anything about it! $40k and that’s how they treat their customers? Their customer service is a joke!!! More
by steelerzquest
Employees Worked With
Ron Rose the salesman who sold me the car was nice to work with, Joel Sanderson
October 12, 2018
They do what they say!!!! Had a issue with my truck after servicing, dealership sent a tow truck to my house for pick up. They ordered all new parts for a complete repair, gave Had a issue with my truck after servicing, dealership sent a tow truck to my house for pick up. They ordered all new parts for a complete repair, gave me a new loner to drive, and not a dime came out of my pocket. Thank you Holiday for standing behind your word!!! TB Whitesboro, Tx More
by TB Whitesboro Tx
Employees Worked With
Service Manager , Misty Greene
May 22, 2018
Oil Change Joel & Misty never fail to accommodate their customers. I called Joel was able to set an appointment that was good for me. Went in and was out in le Joel & Misty never fail to accommodate their customers. I called Joel was able to set an appointment that was good for me. Went in and was out in less than an hour. Thanks again for the great service. Did I mention that they have some great coupons online. More
by HappyPRich
Employees Worked With
Joel Sanderson
December 14, 2017
Great service department! The service department at Holiday Chevrolet is one of the best I ha e ever had the experience of utilizing! Joel, Misty, and Jimmy always greet you w The service department at Holiday Chevrolet is one of the best I ha e ever had the experience of utilizing! Joel, Misty, and Jimmy always greet you with a smile, and visit a bit to determine what your service needs are. The technicians at Holiday have been able to repair items that technicians at another dealership ignored or made worse. You just can’t go wrong by visiting this service department. More
by Grumpyphil
Employees Worked With
Joel Sanderson
May 16, 2017
Excellent service department Holiday always does an excellent job. You are very thorough and get the job done in a timely manner.a very friendly group of people. Holiday always does an excellent job. You are very thorough and get the job done in a timely manner.a very friendly group of people. More
by Wiggins, Bobby
Employees Worked With
Misty Greene, Joel Sanderson
February 18, 2017
Excellent Service Department Holiday Chevrolet's service department is excellent. Jimmy, the Service Manager, plus Joel and the rest of the team have the best attitude to address Holiday Chevrolet's service department is excellent. Jimmy, the Service Manager, plus Joel and the rest of the team have the best attitude to address whatever my need is. Whether I have an appointment or in the rare case that I need immediate attention, they get me right in. Work is always done correctly. It is enjoyable to go to Holiday plus I am confident that they have my best interest at heart. More
by Jimmy A
Employees Worked With
Misty Greene, Joel Sanderson
October 12, 2016
Great Service!! The staff is very friendly and willing to help! They made me feel like I was number one priority, even though there were other people they were servin The staff is very friendly and willing to help! They made me feel like I was number one priority, even though there were other people they were serving! Very professional! More
by Janet75
Employees Worked With
Misty Greene, Joel Sanderson
July 15, 2016
Brake Flush Needed my brakes flushed for routine maintenance and once again Joel fit me right in and got everything completed while I waited. They also have some Needed my brakes flushed for routine maintenance and once again Joel fit me right in and got everything completed while I waited. They also have some great coupons for service.... More
by HappyPRich
Employees Worked With
Joel Sanderson
March 22, 2016
Great Employee Called Joel for front alignments on 2 separate vehicles. He was very polite and accommodating on the appointments. Will be back to see him if furthe Called Joel for front alignments on 2 separate vehicles. He was very polite and accommodating on the appointments. Will be back to see him if further service issues arise. More
by HappyPRich
Employees Worked With
Joel Sanderson
September 18, 2015
Excellent customer service I purchased a pre-owned vehicle (5 years old) from this dealership. I had an issue with an interior trim piece that was not covered by the extended w I purchased a pre-owned vehicle (5 years old) from this dealership. I had an issue with an interior trim piece that was not covered by the extended warranty. The service and finance departments worked together and replaced the piece at no cost to me. They definitely did not have to do this, but that's how great customer service works! More
by Jwp76
Employees Worked With
Jeremy, Misty Greene
