Holiday Chevrolet
Whitesboro, TX
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Helpful and Straight forward As I was searching for a vehicle on Truecar.com. Holiday had the best price by far. Page was excellent to deal with. Straight forward. His custo As I was searching for a vehicle on Truecar.com. Holiday had the best price by far. Page was excellent to deal with. Straight forward. His customer service was very superb. More
Great laid back dealership. No sales pressure Kraig Clement, the internet manager, is awesome to work with. The whole Dealership is very laid back, with no pressure, and good prices - both in the Kraig Clement, the internet manager, is awesome to work with. The whole Dealership is very laid back, with no pressure, and good prices - both in the sales process as well as F&I (that was easy because we were paying cash for a used truck). Well worth the drive from DFW. More
Thanks Page Best car buying experience ever. Page was awesome and really knows what customers want. This was the least amount of time I have ever spent buying a Best car buying experience ever. Page was awesome and really knows what customers want. This was the least amount of time I have ever spent buying a car. Thanks for the timely service. More
Great Experience Kraig Clement was really good help Price was good and service was fast. We was in and out in good time there was no hassle or complication Would reco Kraig Clement was really good help Price was good and service was fast. We was in and out in good time there was no hassle or complication Would recommend to anyone ask for Kraig More
NOT a good experience at Holiday Chevrolet in Whitesboro, TX The Service and Communication from the dealership has been VERY POOR since the date of purchase. I sent 3 days worth of E-mails to the salesman I del The Service and Communication from the dealership has been VERY POOR since the date of purchase. I sent 3 days worth of E-mails to the salesman I delt with Kraig Clement and got no response. So I called and talked to Gregg Hodge (Sales Manager) and he said that just isn't like Kraig to do that. He has been really busy. They did not get the check delivered to the License Bureau when they said they would, so i got to waste an hour in line at my local DMV. I had to wait 3 days to get a call back from the finance department after leaving voice mail messages. My XM radio quit working, so I E-mialed Gregg and Kraig for 3 days in a row and NO response from either of them. I asked for 2 hats and Kraig said I would get those. Still waiting on them to come in, their out. But they told me to call and remind them to send them. So nice that I have to call and remind them of something they promised me. So, luckily I got to deal with Mary (in the title transfer office) and she was fabulous on over nighting the check for the tags. She was VERY honest and admitted that they dropped the ball on not getting the check delivered on time. Mary is the only person that has been helpful and straight forward. Then I was contacted by David Johnson in the Customer Service Department to see about my issues. Gregg Hodge said he would get back with me, but never did. David said that "E-mail wasn't working correctly" and "it's the end of the month so the finance office is really busy" All excuses in my opinion. I have never heard of any service company being O.K. with a 72 hour or longer turn around on answering E-mails or Voicemail messages. Maybe by day 4 I will be contacted by someone about the XM radio not working. I tried the chat option today on the website and the guy said he will turn over the details to the "team". I am very frustrated that when I was looking at buying the Suburban I got my E-mails and phone calls returned within minutes and now that they have my money. It takes 3 plus days and me having to try and contact 3 different people to get any kind of response. VERY BAD CUSTOMER SERVICE AFTER THE SALE More
2014 Chevrolet Travers Great car buying experience. No hassle or complications. Great sales rep who was willing to answer any and all questions. Will definitely recommend to Great car buying experience. No hassle or complications. Great sales rep who was willing to answer any and all questions. Will definitely recommend to my friends and family. More
Great again!!!!! This is the 3rd car in a row I have bought from Holiday. The service, pricing and speed continues to impress me. We never even consider looking a This is the 3rd car in a row I have bought from Holiday. The service, pricing and speed continues to impress me. We never even consider looking at another dealership anymore!!!! We had a family situation come up and needed to trade my Ford Mustang to get a bigger vehicle. Ryan Roberts was great!!! He got me squared away quickly into a great 2014 Chevy Equinox. Kraig Clement also stepped to help the process along since we had a previously bought from him. Great to see the teamwork that takes place there!!!! More
2015 Tahoe Had an outstanding internet experience with Ryan - when I came in to pick up my vehicle I worked with David and he was equally outstanding. I would H Had an outstanding internet experience with Ryan - when I came in to pick up my vehicle I worked with David and he was equally outstanding. I would HIGHLY recommend this dealership to anyone looking to buy a new Chevrolet. PS - LOVE, LOVE, LOVE my 2015 Tahoe! More
Great experience David and Ryan made the car buying experience hassle free and enjoyable!!! They are definitely job knowledge experts. I really liked the relaxed atmos David and Ryan made the car buying experience hassle free and enjoyable!!! They are definitely job knowledge experts. I really liked the relaxed atmosphere and did not feel pressured into buying. More
Small Town Service Exceptional great service! Loved the small town feel. Very happy to keep our services local and will expect to buy at Holiday Chevrolet when we are re Exceptional great service! Loved the small town feel. Very happy to keep our services local and will expect to buy at Holiday Chevrolet when we are ready for our next purchase. Quick and easy, no fuss! Thank you again! More