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Hoffman Used Car SuperStore
East Hartford, CT
48 Reviews
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48 Reviews of Hoffman Used Car SuperStore
September 25, 2018
HOFFMAN AUTOMOTIVE COMMITS FRAUD! BUYER BEWARE! THIS COMPANY COMMITS FRAUD! I bought a Dodge Ram from this company about a month ago and found out that it has significant frame damage. BUYER BEWARE! THIS COMPANY COMMITS FRAUD! I bought a Dodge Ram from this company about a month ago and found out that it has significant frame damage. They are claiming to know nothing about it and will not fix the vehicle, even the warranty i purchased suggested by the dealer will not fix the vehicle. Ross was very friendly and helpful but now when i talk him he is rude and always makes an excuse to get off the phone. They are very a conniving and deceiving company. The truck looked great but a month after I bought the vehicle I had to take the spare tire off and thats when I found out that the frame is literally falling apart day by day. The left rear shock is also falling apart due to the frame damage. The frame can literally be broken off with your fingers and it is now going to cost me 3,000 to 5,000 to fix it after i already spent 13,000 on the vehicle itself. The vehicle was advertised as an "off-road ready vehicle" which it clearly is not considering some of the frame breaks off every time it hits gravel and i clearly cannot take it off road. They also falsely advertised the vehicle when it was sold. They claimed it had heated seats and leather interior which it did not. When i bought the truck i gave them the benefit of doubt, thinking maybe they accidentally had falsely advertised this vehicle. I was obviously wrong and am now wishing i had not paid for this vehicle. So i highly recommend you trust your instincts when you walk into this used car lot and think to yourself, wow this looks like it could be a sleazy company because thats exactly what it is. So for any people that find themselves interested in a vehicle at this dealership i would highly recommend going elsewhere. If i could leave 0 stars i would. More
by BenS
Employees Worked With
ROSS
January 10, 2017
Easy way to buy a car I found a great for a great price. I found the car on the internet and when I went to see the car it was ready for me to,drive. Car gurus said the l I found a great for a great price. I found the car on the internet and when I went to see the car it was ready for me to,drive. Car gurus said the listed price was almost 500$ below market price. I knew that I wanted a Honda CR V so that is the car I drove. The price was a little above my budget and the salesman accepted my offer of 600 $ less immediately. When I went to pick the car up it was cleaned immaculately and the salesman showed me how to set up the Bluetooth and showed me all the other features of the car. A very relaxing process from the beginning until I drove away. Nice people and a good dealership. More
by JUNEMARIE575
Verified CustomerEmployees Worked With
Jon Pighetti, Anthony Lopez
November 30, 2016
Great Experience Even After Purchase We purchased an Acura TSX and a week after purchase, the car wouldn't start. Both Jon Pighetti and Ray Ortiz were very accommodating in helping us fi We purchased an Acura TSX and a week after purchase, the car wouldn't start. Both Jon Pighetti and Ray Ortiz were very accommodating in helping us figure out what was wrong. Turned out we left the interior light on and it was totally my fault but Jon took care of us without any scrutiny or judgment. Can't say enough about the service received even after purchase, which is extremely important to me...very professional, helpful, and generous with their time! Highly recommend Hoffman Used Car SuperStore! More
by MSG
Employees Worked With
Jon Pighetti, Raymond Ortiz
November 03, 2016
Happy customer!! Happy to have worked with Jon and Anthony. They were both great with updates and explaining every document in detail. I will definitely recommend my f Happy to have worked with Jon and Anthony. They were both great with updates and explaining every document in detail. I will definitely recommend my friends and family to Hoffman. More
by ICINTRON250
Employees Worked With
Jon Pighetti, Anthony Lopez
October 01, 2016
Excellent car I couldn't be more pleased with the car I purchased two years ago. It is a 2012 Nissan 370Z. John and Anthony were wonderful to deal with. They pr I couldn't be more pleased with the car I purchased two years ago. It is a 2012 Nissan 370Z. John and Anthony were wonderful to deal with. They provided good informatiion about they car and were wonderful to deal with. What was really important is that they followed through on all that they had agreed to. More
by Tim
Employees Worked With
Jon Pighetti, Anthony Lopez
August 29, 2016
great sales people very helpful the rest is not The sales person who sold me my car was very good. He explained everything to me and even called me to make sure how the car was running. But in the The sales person who sold me my car was very good. He explained everything to me and even called me to make sure how the car was running. But in the finance and money part of it I did not like it at all. They could not give you a price they kept ball parking it. Did not like that at all. Will not do business with them again. More
by vinny68
Employees Worked With
Jon Pighetti, Anthony Lopez
August 26, 2016
Great Staff We felt very comfortable there, they were very friendly and took time with us and helped with all the question we had, very easy to talk with them reg We felt very comfortable there, they were very friendly and took time with us and helped with all the question we had, very easy to talk with them regarding our concerns More
by smiley
Employees Worked With
Raymond Ortiz. Jon Pighetti, Jon Pighetti, Raymond Ortiz
August 02, 2016
Enjoyed the Ride Buying a car can be stressful, but the Hoffman dealership gave me the attention, time, and space I needed to look at an amazing Subaru Forester. The p Buying a car can be stressful, but the Hoffman dealership gave me the attention, time, and space I needed to look at an amazing Subaru Forester. The price was more than fair and it was an overall positive experience. Now I get to truly enjoy my ride, sunroof window open and all! More
by HBB
Employees Worked With
Jon Pighetti, Raymond Ortiz
August 01, 2016
Very nice dealership and staff. Felt very comfortable, and relaxed. Very important part of buying my vehicle. John Pighetti treated me well., took all the time to answer my question Felt very comfortable, and relaxed. Very important part of buying my vehicle. John Pighetti treated me well., took all the time to answer my questions More
by HARLEY92
Employees Worked With
Jon Pighetti
June 20, 2016
Great Sales Team I've been searching for a month for an used full sized SUV. I found Hoffman offering an excellent vehicle below pricing of other dealers. I worked w I've been searching for a month for an used full sized SUV. I found Hoffman offering an excellent vehicle below pricing of other dealers. I worked with Jon Pighetti and Ray Ortiz. Jon was responsive to my needs and worked with me to get the deal done. Ray was knowledgeable of the vehicle and very accommodating, especially to take multiple test drives. Overall I'm very happy with our new vehicle and will be coming back when looking again. More
by S_MCARTHUR
Employees Worked With
Jon Pighetti, Raymond Ortiz
