Hoffman Toyota

Ok dealer Had some issues but they were resolved by the GM! Make sure to do your homework and not make a quick decision when making a large purchase. I just wis Had some issues but they were resolved by the GM! Make sure to do your homework and not make a quick decision when making a large purchase. I just wished I slowed down and took my time and checked the used car out better on the inside and outside before buying it. In the end it all worked out thanks to the GM. More

Awesome Salespeople I am from MA. I recently purchased a used 2016 Toyota Camry SE from Hoffman Toyota in West Simsbury, CT after visiting multiple Toyota dealers through I am from MA. I recently purchased a used 2016 Toyota Camry SE from Hoffman Toyota in West Simsbury, CT after visiting multiple Toyota dealers throughout MA. All I can say is the experience at Hoffman was night and day compared to other Toyota dealers. My salesman was Patrick Pantalone. He was upfront, honest, professional and very knowledgeable about all the vehicles which were of interest to me. I can say with the greatest of confidence that my next Toyota will also be purchased from Hoffman Toyota. Excellent Customer Service - A cut above the rest. . More

Fantastic Service I brought my 2016 TRD Pro 4Runner in for service at Hoffman because I was getting sub-par service from the Toyota dealer I purchased the vehicle from. I brought my 2016 TRD Pro 4Runner in for service at Hoffman because I was getting sub-par service from the Toyota dealer I purchased the vehicle from. The service adviser personally made sure the work was done by "Brian" who is a very knowledgeable service tech really knows this vehicle inside and out. After speaking with Brian I am 100% confident his work would always be done correctly. After picking up my vehicle and inspecting the work that was done, I had zero issues. More

Car maintenance Took my 2017 Camry for the 1st maintenance which was for tire rotation. Was disappointed because my appointment was for 12 noon and didn't get out til Took my 2017 Camry for the 1st maintenance which was for tire rotation. Was disappointed because my appointment was for 12 noon and didn't get out till 1:50. Not quite sure why I had an appointment. More

Easy peasy Scheduled online-- only took a few minutes and it was very user friendly. Drove into the service bay and was checked in right away. The service was Scheduled online-- only took a few minutes and it was very user friendly. Drove into the service bay and was checked in right away. The service was supposed to be about an hour so I waited-- it only took about 35 minutes and we were out the door. Very good experience from start to finish. More

The service was excellent as always I had brought our sienna in for servicing on a regular basis and was pleased with how all issues were handled. When we purchased a camry there was no I had brought our sienna in for servicing on a regular basis and was pleased with how all issues were handled. When we purchased a camry there was no other place that I would think to bring the car to for servicing. I always ask for Mike Fitzgerald. He always has a smile and asks what he can do to help. He is a genuine, honest and patient. I don't mind coming in and waiting for the car to be serviced because I know it will be done properly with Mike overseeing everything. More

Mike Fitzgerald is the best! Mike Fitzgerald has been my "go to" guy for a number of years. He treats me like I am a member of the family. He listens well and keeps me informed. Mike Fitzgerald has been my "go to" guy for a number of years. He treats me like I am a member of the family. He listens well and keeps me informed. He offers me advice in terms of the mechanical problems are as well as what my options are as far as what needs to be done and the costs. I wouldn't go to anyone else. More

Good service on an oil change Thanks for your good work! Scheduling the appointment was easy and convenient Short wait to be seen Work done promptly Good communication from Lin Thanks for your good work! Scheduling the appointment was easy and convenient Short wait to be seen Work done promptly Good communication from Linda Car washed also More

Great Service It was time for my first service on my newly leased vehicle and Mike Fitzgerald went above and beyond during my service. He was extremely respectful, It was time for my first service on my newly leased vehicle and Mike Fitzgerald went above and beyond during my service. He was extremely respectful, flexible and accommodating to all of my needs. He always provides me with helpful feedback about my vehicle and points me in the right direction of what needs to happen next. Mike cares about all of his customers and shows it through frequent communication to make sure everything went well and checking in to ensure that the customer is completely satisfied with the service. Because of Mike Fitzgerald and the amazing service he provides, I will never choose another dealership for future vehicles. More

Great Sales Rep! My husband and I came in to window shop for a Toyota Prius Prime. While we were in the market for a new car, we didn't need to buy that day. John Ro My husband and I came in to window shop for a Toyota Prius Prime. While we were in the market for a new car, we didn't need to buy that day. John Rossley took the time to speak with us about our needs and told us about a $2,500 Toyota rebate. After going home to think about it (and - frankly - to comparison shop), we came back a few days later and placed our order. During the time between placing the order and its delivery, the rebate was increased to $3,500. What a nice surprise when we came to pick up our new car! More