Hoffman Nissan

No Straight Talk This dealership plays all the old games from years ago. The "let me go talk to my manager to see what I can do to get better price". Worst of all the This dealership plays all the old games from years ago. The "let me go talk to my manager to see what I can do to get better price". Worst of all they wouldn't give me anything in writing and schedule the business manager go over all the final documents once you come back to pick up the car. Then they slip in all the changes and hope you don't notice. It got to the point where I couldn't trust a word they said. The best was when the business manager tried to sell me on the extended warranty by making negative statements about the manufacturers' warranty coverage (if transmission goes they'll try to prove it was your fault due to the way you drove the car). Why would I trust the extended warranty then? More

Great Justin was great, he went above and beyond with my pathfinder. He answered all my questions and applied some coupons to my oil change and brake fluid Justin was great, he went above and beyond with my pathfinder. He answered all my questions and applied some coupons to my oil change and brake fluid change. My truck was washed and returned to me nicer than when I dropped it off. A+ More

Paul was grea Buying a car is not usually an easy task. I went in to Hoffman Nissan planning on terminating my lease and begin looking into other options; ie. fina Buying a car is not usually an easy task. I went in to Hoffman Nissan planning on terminating my lease and begin looking into other options; ie. financing, buying used. After sitting down briefly with Paul I reaized that staying in my lease was the best option for me. Paul was able to keep the costs in my price range and went above and beyond to help sort out an issue with my insurance. Paul made the process painless. I love my new Rogue! More

Bringing in my Juke Everyone,especially David, was so professional, kind and friendly from the moment I walked in to get a routine oil and filter change. It was an 8:00 Everyone,especially David, was so professional, kind and friendly from the moment I walked in to get a routine oil and filter change. It was an 8:00 am appointment and sometimes people can be cranky in the morning..... but not here, the service department was so helpful and welcoming! Miguel was very courteous and kind teaching me how to change the battery in the key fob. What a pleasant experience! CindyG. More

Service Center rating When the "Maintenance: tire" light flashed while I was 50 miles from home, needless to say it is uncomfortable. I immediately called the service depa When the "Maintenance: tire" light flashed while I was 50 miles from home, needless to say it is uncomfortable. I immediately called the service department and they scheduled an early appointment. This was repaired in a timely manner and they washed my car in addition. Good job! More

Be on guard The salesman told me the supervisor hadn't even gotten there yet. I found the supervisor two desks down from where I had been waiting, 30 mins on my l The salesman told me the supervisor hadn't even gotten there yet. I found the supervisor two desks down from where I had been waiting, 30 mins on my lunch hour, eating HIS LUNCH!!! I told the supervisor we had an apointment 30 minutes ago, and he kept eating telling me he knew nothing about our apointment!!! More

Quick repsonse to get vehicle in and find problem! Had to bring my car because of a warning light that was on - dealership got me an appointment right away and the problem was resolved! Had to bring my car because of a warning light that was on - dealership got me an appointment right away and the problem was resolved! More

Was handled well happy with end result Felt that Hoffman Nissan handled working on my car in a good way. Sent car in to get fixed after picking it up the first time realized I still was hav Felt that Hoffman Nissan handled working on my car in a good way. Sent car in to get fixed after picking it up the first time realized I still was having same problem. Hoffman helped get my car back and found the route of the problem and fixed it. They then we're able to deliver my car back to me. Justin D. had helped me the first time bring it in and was very helpful Rocky S. helped handle the problem the second time and was also extremely helpful. So far I have been very pleased overall with Hoffman Nissan More

CVT Issue / Service Engine Light was ON This was the best experience I had so far in my last 10 years. I was having an issue with my CVT transmission and the service engine light was on. So, This was the best experience I had so far in my last 10 years. I was having an issue with my CVT transmission and the service engine light was on. So, I contacted the dealer and the service representative (Justin at Hoffman Nissan) did his due-diligence to find out that my CVT was covered in warranty by Nissan for 120k mileage or 10 years whichever comes first. This saved me $5,000. I was very happy to hear that. This is called customer service and I am more than satisfied with my experience. I will definitely recommend Hoffman Nissan for their honesty and due-diligent customer service and customer satisfaction. More

I got a great deal! I was looking for a used Rogue and ended up with a brand new 2015.. Price, service, and follow-up were superb. Mohammed was my sales person. Great guy I was looking for a used Rogue and ended up with a brand new 2015.. Price, service, and follow-up were superb. Mohammed was my sales person. Great guy to work with! More