Hoffman Lexus

I have given the rating that i have given because Tom was great to work with and met all of our needs. He was very informative, quick, and very personable. the financing department also didnt beat around th great to work with and met all of our needs. He was very informative, quick, and very personable. the financing department also didnt beat around the bush. They didnt try to make us buy anything we didnt want to..A+++ More

Ryan was great and went above and beyond what I expected. I'll never waste my time anywhere else again. Buying from Mr. Mended was like buying from family. If you are going to buy a car defiantly see this gu I'll never waste my time anywhere else again. Buying from Mr. Mended was like buying from family. If you are going to buy a car defiantly see this guy and you won't be dissatisfied. From start to finish you will feel appreciated and just like a potential sale!!! More

After researching many cars and multiple visits to Tom Ryan at Hoffman Lexus, I decided on an ES350. I’ve purchased many new vehicles in the past but, this is my first Lexus. I was interested in two dif Ryan at Hoffman Lexus, I decided on an ES350. I’ve purchased many new vehicles in the past but, this is my first Lexus. I was interested in two different models and Tom explained the major differences between them and answered all of my questions. He was low key and didn’t pressure me at all. Today I stopped by the service department for a quick customization setting and was greeted by Mickey and Jim. They were very customer driven and made you feel like they were there to help. Even though I’ve only had the car for a short time the Hoffman experience has been positive. More

After looking at many cars, I decided to lease a Lexus RX350. Hoffman Lexus was great. Don Salierno was my sales person and he could not have been nicer. He was personable (as I would expect from anyone i RX350. Hoffman Lexus was great. Don Salierno was my sales person and he could not have been nicer. He was personable (as I would expect from anyone in sales) but he also had a sense of humor. Although he was persuasive, he was not pushy. I liked Don immediately, and although I had not planned on purchasing a car that day, I decided to do so. When I picked up the car, he spent well over one hour going over all the features of the car, and answered all of my questions. I had a few questions after leaving the dealership, and he promptly responded to all my emails. I have purchased a Lexus in the past from the same dealership, and have had all my service performed at the Lexus service department. They have alway been excellent, and this was one of the reasons I decided to lease/purchase another Lexus. When it is time for another car, I will likely be visiting Lexus again. More

This was my third Lexus lease and each experience has been wonderful. Bill Jones, my sales contact is a pleasure to work with and exhibits professionalism in all areas. I love their ongoing service and been wonderful. Bill Jones, my sales contact is a pleasure to work with and exhibits professionalism in all areas. I love their ongoing service and Bill Jones is always available to help me. He is very resposnive and so is the dealership. More

Bob and the team is very professional, go the extra length on customer service and always ensure the best possible outcome. For example, Bob and the service representative reviewed by service record to length on customer service and always ensure the best possible outcome. For example, Bob and the service representative reviewed by service record to assess if I needed to get a 60,000 mile check and decided it would be best to wait until the next service marker. I appreciate knowing they are looking out for me and my wallet! More

The service department is excellent. I've been using the service department for 8 years. Bob Dinapoli's customer service skills are excellent. Hoffman Lexus should be very proud to have an employee like Bo service department for 8 years. Bob Dinapoli's customer service skills are excellent. Hoffman Lexus should be very proud to have an employee like Bob. He sentive to your time schedules, he has good product knowledge, his follow up is excellent. It's a pleasure working with Bob. More

BUYING OR LEASING A NEW CAR AFTER "BANGING" UP YOUR OLD CAR CAN BE TRAMATIC! EVERYTHING TERRIFIC BUT NEGOCIATION OVER "NEW lEASE" I FEEL I WAS NOT GIVEN A GOOD DEAL! i WILL RECOMEND ANOTHER DEA YOUR OLD CAR CAN BE TRAMATIC! EVERYTHING TERRIFIC BUT NEGOCIATION OVER "NEW lEASE" I FEEL I WAS NOT GIVEN A GOOD DEAL! i WILL RECOMEND ANOTHER DEALERSHIP TO MY FRIENDS WHEN IT COMES TO LEASING OR BUYING. REPAIR DEPT. HAS BEEN TOPS! SALESMAN DID HIS BEST TO HELP BUT NUMBERS WERE OUT OF HIS HANDS! J KEMLER APPELL 2 DEER RUN ROAD FARMINGTON, CT 06032 860-677-9125 jkappell@comcast.net More

Hoffman Lexus is what a Lexus experience should feel like. Everything from the painless sales experience with the uber-professional Tom Ryan to the seamless service appointments with Jim Berube are all like. Everything from the painless sales experience with the uber-professional Tom Ryan to the seamless service appointments with Jim Berube are all top notch. These are the reasons all my car purchases in the past 4 years (4 cars) have been at Hoffman Lexus. More

Don is always a pleasure to work with. I would and have recommended to many of my friends and acquaintenances. I have worked with Don for 12 years and he has earned my trust and respect. He always makes recommended to many of my friends and acquaintenances. I have worked with Don for 12 years and he has earned my trust and respect. He always makes a point of seeing that my husband and I are treated well in the service department. More