Hoffman Lexus

Car was taken when I came in and sent to determine what needed to be done for air pressure monitor that was not working along with an oil change, break check and general review as car has over 100,000 mile needed to be done for air pressure monitor that was not working along with an oil change, break check and general review as car has over 100,000 miles on it. Was sent a video of the service check-up to visualize what was being recommended. Recommended other repairs that I was told could be held off on. Not wishing to be surprised by a failure of metal components I chose to go forward. A loaner car was arranged and car was ready by closing same day. Everyone was friendly and efficient. Was not rushed through explanations of what was being recommended. Very satisfied with service dept. More

Hoffmann has consistently provided excellent service during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. More

I do not want to write much online. Pls have manager calls me! Thank you Pls have manager calls me! Thank you More

Excellent customer service that does not push to sell any other services for your car other services for your car More

Just purchased my second Lexus from Hoffman Lexus. Both purchases were with Tom Ryan who treated me like family! Patiently answered my numerous questions, was professional and so kind. The Sales Ma Both purchases were with Tom Ryan who treated me like family! Patiently answered my numerous questions, was professional and so kind. The Sales Manager, Cherif was also very warm, welcoming and gracious, as was the Finance Manager Al. I would highly recommend this dealership, no pushy salespeople, just professional, knowledgeable and friendly staff! 5 stars! More

We worked with Tom Ryan and he did a fantastic job! We saw the car we were interested in online. We don’t live close to the dealership, so Tom agreed to bring the car to us (50 minutes away). We worked We saw the car we were interested in online. We don’t live close to the dealership, so Tom agreed to bring the car to us (50 minutes away). We worked through the details of the purchase price quickly. Tom was very responsive. When we went to the dealership to buy the car, Tom had everything ready. Great experience! The other people there were also very helpful. (Brittany and Al). More

After purchasing 25 plus cars in my lifetime, this is the first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. More

Isabela did a great job and was a pleasure to work with. She was professional, open, and efficient. She was professional, open, and efficient. More

Excellent customer service. The service manager was great. Explained everything my car needed and recommended some services for the future. The service manager was great. Explained everything my car needed and recommended some services for the future. More

From the very first person I interacted with, I was taken care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impec care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impeccable customer service. Will be back in the near future! More