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Hoffman Lexus

East Hartford, CT

4.6
1,616 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,616 reviews

March 25, 2025

Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally More

by Roman H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Mar 25, 2025 -

Hoffman Lexus responded

Roman, we're delighted to hear that Monica and the Hoffman Lexus team provided you with such efficient service. Keeping you informed every step of the way is our priority. Thanks for choosing us!

March 22, 2025

The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More

by sharianbsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Walter Pethick, Al Ramos, Tom Ryan, Emmerson Corbin, Benjamin Podchaiski
Mar 24, 2025 -

Hoffman Lexus responded

Sharian, we're delighted to hear that our salesman exceeded your expectations at Hoffman Lexus! We look forward to welcoming you back in the future. Thanks for sharing your experience with us!

March 06, 2025

Very accomodating . explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony More

by Rkoc4215
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 06, 2025 -

Hoffman Lexus responded

We're delighted to hear that Anthony provided you with a friendly and accommodating experience at Hoffman Lexus. It's great to know he prioritized your concerns effectively. Thank you for sharing this feedback!

March 06, 2025

Relaxed atmosphere. No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend More

by Rkoc4215
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Turchetta , Emmerson Corbin
Mar 07, 2025 -

Hoffman Lexus responded

We're delighted to hear that you enjoyed the relaxed and friendly atmosphere at Hoffman Lexus. It's great to know our team made your experience feel like a conversation with a friend. Thanks for sharing this feedback!

February 27, 2025

Service operator was very courteous. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. More

by Powerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
Feb 28, 2025 -

Hoffman Lexus responded

We're delighted to hear that our service operator provided you with outstanding and respectful communication at Hoffman Lexus. Thank you for sharing your positive experience, and we're pleased you're satisfied!

February 19, 2025

I received Excellent service when I bought my new car. Every person I dealt with was polite and informative. More

by Jbwry49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emmerson Corbin, Benjamin Podchaiski
Feb 20, 2025 -

Hoffman Lexus responded

We're delighted to hear about your excellent experience with our team at Hoffman Lexus. Thank you for choosing us and enjoy your new car!

February 05, 2025

Well organized best car buying experience ever and I have owned like 20 new cars in my lifetime dealership is awesome Steve was great Al Ramos was the best finance guy ever no pressure I felt he was honest a More

by Dblacksr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Richard’s our sales man , Al Ramos, Emmerson Corbin
Feb 06, 2025 -

Hoffman Lexus responded

Thank you for sharing your fantastic experience with us at Hoffman Lexus! We're delighted to hear that Steve, Al, and Emerson made the process smooth and enjoyable. We look forward to assisting you in the future!

February 02, 2025

They did an excellent job on the car and also informing me about the car battery failed test More

by Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hyner
Feb 03, 2025 -

Hoffman Lexus responded

Thank you, Justice, for stopping by to leave Hoffman Lexus a wonderful review!

January 20, 2025

Just picked up my 2025 Lexus from Hoffman! Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all ot More

by Djamor22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Heather Beers, Benjamin Podchaiski
Jan 21, 2025 -

Hoffman Lexus responded

We're delighted to hear that Ben made your experience at Hoffman Lexus so enjoyable and straightforward. Thank you for making the drive and choosing us for your 2025 Lexus purchase! Safe travels in your new ride!

January 08, 2025

Tom was great in offering exceptional customer service while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! More

by lbmacclain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Tom Ryan, Emmerson Corbin
Jan 08, 2025 -

Hoffman Lexus responded

We're so happy to hear that Tom and the sales team provided exceptional service during your purchase at Hoffman Lexus. Thank you for sharing your positive experience with us!

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