
Hoffman Lexus
East Hartford, CT
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Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More
The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich. More
Very accomodating . explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony explained issues friendly. Was specific to issues and gave me priority for issues to be taken care of first comfortable working with Anthony More
Relaxed atmosphere. No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend No pressure. Friendly great interaction answered all questions and concerns . Felt like I was having conversation with friend More
Service operator was very courteous. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. Outstanding and respectful kept me in touch with everything that was going on with the vehicle and I'm very pleased. More
Well organized best car buying experience ever and I have owned like 20 new cars in my lifetime dealership is awesome Steve was great Al Ramos was the best finance guy ever no pressure I felt he was honest a owned like 20 new cars in my lifetime dealership is awesome Steve was great Al Ramos was the best finance guy ever no pressure I felt he was honest and truly looking out for our best interest and needs thank you to Al and Emerson very polite and informative if I ever buy another vehicle it will be thru a Hoffman dealership More
Just picked up my 2025 Lexus from Hoffman! Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all ot Ben was amazing to deal with! No pressure, no sales antics, just straight business with a side of pleasure! Drove 1.5 hours away, bypassing all other Lexus dealers because Hoffman gave me an incredible price that couldn’t be beat. I highly recommend Hoffman! Thanks Ben! More
Tom was great in offering exceptional customer service while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! while assisting me with my purchase. The sales team worked together for a very smooth and simple completion of all areas of my experience! More