Hoffman Lexus
East Hartford, CT
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Just purchased my second Lexus from Hoffman Lexus. Both purchases were with Tom Ryan who treated me like family! Patiently answered my numerous questions, was professional and so kind. The Sales Ma Both purchases were with Tom Ryan who treated me like family! Patiently answered my numerous questions, was professional and so kind. The Sales Manager, Cherif was also very warm, welcoming and gracious, as was the Finance Manager Al. I would highly recommend this dealership, no pushy salespeople, just professional, knowledgeable and friendly staff! 5 stars! More
We worked with Tom Ryan and he did a fantastic job! We saw the car we were interested in online. We don’t live close to the dealership, so Tom agreed to bring the car to us (50 minutes away). We worked We saw the car we were interested in online. We don’t live close to the dealership, so Tom agreed to bring the car to us (50 minutes away). We worked through the details of the purchase price quickly. Tom was very responsive. When we went to the dealership to buy the car, Tom had everything ready. Great experience! The other people there were also very helpful. (Brittany and Al). More
After purchasing 25 plus cars in my lifetime, this is the first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. first time it was fun. Working with Tom was fun and a pleasure, neat looking, no slickback hair, straight forward. And no xx.. More
Excellent customer service. The service manager was great. Explained everything my car needed and recommended some services for the future. The service manager was great. Explained everything my car needed and recommended some services for the future. More
This dealership is definitely a TOP 5 STAR dealership, our experience was the best, Cherif Diouf the Sales Manager and his team Brittany Internet Sales, Michael Boulmona Brand Specialist, Al Ramos Busines our experience was the best, Cherif Diouf the Sales Manager and his team Brittany Internet Sales, Michael Boulmona Brand Specialist, Al Ramos Business Manager all are the best. They were kind non pushy and 100% honest. I highly recommend to anyone looking to purchase a vehicle. We purchased a 2015 IS 250 mint condition super clean car just as promised, we drove over 100 miles and was not disappointed ALL expectations have been met ! Thank you Hoffman Lexus you have new customers ! B. Fiero More
From the very first person I interacted with, I was taken care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impec care of immediately. Was there for a diagnosis of my vehicle and was out and put into a loaner vehicle within 20 minutes of being there. Great, impeccable customer service. Will be back in the near future! More
Buying a car at Hoffman Lexus in Hartford CT was the easiest, most pleasant experience from start to finish. Raj was a trustworthy, attentive and knowledgeable Sales Rep and the rest of the team were ki easiest, most pleasant experience from start to finish. Raj was a trustworthy, attentive and knowledgeable Sales Rep and the rest of the team were kind, efficient and professional from the Sales Manager, Finance Manager, Technology Guru when I picked up my new car. Will definitely use Hoffmann Lexus again in the future! More