
Hoffman Ford Lincoln
East Hartford, CT
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Needed service on trip We experienced a couple of problems with our vehicle while on a 2500 mile trip. Hoffman was nearby so we decided to chance using their service dept. T We experienced a couple of problems with our vehicle while on a 2500 mile trip. Hoffman was nearby so we decided to chance using their service dept. The easy online scheduling system allowed us to make an appointment late Thursday night for a Saturday service. They were prompt, professional and fixed us up plus washed the car and checked the alignment. Kudos to the service dept! More
1st oil change I took my F-150 in for it's 1st oil change and was in and out in 1 hour... Chris and the rest of the Ford team were great. Thanks Again! I took my F-150 in for it's 1st oil change and was in and out in 1 hour... Chris and the rest of the Ford team were great. Thanks Again! More
Check up Chris kept good track of my car while in for service Monday. Had the crew look of over my areas of concern plus reviewed new concerns they found with Chris kept good track of my car while in for service Monday. Had the crew look of over my areas of concern plus reviewed new concerns they found with me. Much better than the last visit. Car was spotless when I picked it up. Very nice touch! More
Hoffman Gives Good, Affordable Maintenance I am on my second Ford purchased at Hoffman, and am a satisfied customer. They are diligent and fair in their service. Several of the employees and I am on my second Ford purchased at Hoffman, and am a satisfied customer. They are diligent and fair in their service. Several of the employees and sales reps have given me help that was really outstanding. A few of the sales reps just go by the book. Never have I felt I got substandard work. More
Service went well Needed an oil change. No appointments were available - checked on Monday and Tuesday for the week. Showed up on Friday, they took care of me. Needed an oil change. No appointments were available - checked on Monday and Tuesday for the week. Showed up on Friday, they took care of me. More
Bought a new ford focus se 2015 Richard was helpful throughout and he could help me exactly the way I expected. Feeling happy and satisfied to get the car I wanted. Thankyou so much Richard was helpful throughout and he could help me exactly the way I expected. Feeling happy and satisfied to get the car I wanted. Thankyou so much More
Liars These guys are low, they gave me a price and monthly payment on a vehicle and we agreed to a deal. Went back the next day and they added over $64 per These guys are low, they gave me a price and monthly payment on a vehicle and we agreed to a deal. Went back the next day and they added over $64 per month to the payment and three months to the term without even a call before I came back for delivery. Claiming due to the age of the car the bank was charging a higher interest rate, like they never sold a car before? They don't know this before they make a deal? Not even close to what the quoted me, and they didn't care. will never buy here again!! More
Have a new car that best fits our needs! We looked high and low to get a small SUV. We are enjoying our new Escape SE very much. Have found it quite different from our 2003 Focus and each t We looked high and low to get a small SUV. We are enjoying our new Escape SE very much. Have found it quite different from our 2003 Focus and each trip is a learning experience. Thank you Billy G for getting us into this new car. And a definite bonus was the rebates. Without rebates we would have probably purchased a previously owned vehicle. Our daughter as well as dealer management convinced us that a new one was a better deal loo More
fix interior driver's front door opener handle. I was dismayed when I was told I had t wait a week for an appointment. When I said I believed it to be a major safety issue, the car was immediately I was dismayed when I was told I had t wait a week for an appointment. When I said I believed it to be a major safety issue, the car was immediately taken I and repaired with a new door opener assembly. Thanks for the response to the safety issue. More