Hoffman Audi of East Hartford

Great service! I brought my vehicle in for a recall. The transaction was quick, easy, free, and friendly, and I got a free carwash! No complaints here! I brought my vehicle in for a recall. The transaction was quick, easy, free, and friendly, and I got a free carwash! No complaints here! More

Unexpected repairs - most covered under factory waranty After dropping off my car for an oil change and to investigate what I perceived to be a lack of power, I was provided with a loaner vehicle, and then After dropping off my car for an oil change and to investigate what I perceived to be a lack of power, I was provided with a loaner vehicle, and then surprised to learn about the need to replace several components. My Service Representative kept me informed with daily updates, progress reports and estimated date of completion. I have picked up my car and it has performed wonderfully. Thanks to the talented and skilled technicians and staff. More

Good but too expensive labor charges Their service is pretty good. They took too long to answer the phone. They are too expensive for the labor charges. Need to be more reasonable for Their service is pretty good. They took too long to answer the phone. They are too expensive for the labor charges. Need to be more reasonable for prices. More

30K service . Dropped @ 7 AM, got a quick loaner car and I was off. Service was done by 10 AM. Very easy experience. Much appreciated. . Dropped @ 7 AM, got a quick loaner car and I was off. Service was done by 10 AM. Very easy experience. Much appreciated. More

Excellent Service!!! Very pleased with my Audi purchase. The service was top quality, definitely the best service I've ever recieved. Owning and Audi pays off in so many ways. They take superior care of ther The service was top quality, definitely the best service I've ever recieved. Owning and Audi pays off in so many ways. They take superior care of there customers which is an A+ in my book!! More

Fast, friendly, professional, high quality service Fantastic service! High quality workmanship and attention to detail. Very friendly and helpful staff. We are extremely satisfied and would gladly Fantastic service! High quality workmanship and attention to detail. Very friendly and helpful staff. We are extremely satisfied and would gladly purchase future cars from Hoffman Audi. More

EXCELLENT CUSTOMER EXPERIENCE!!! The service experience at Hoffman Audi is exceptional. From the minute I walked in the door, I feel respected, cared for and secure - which are the c The service experience at Hoffman Audi is exceptional. From the minute I walked in the door, I feel respected, cared for and secure - which are the cornerstones to a successful business. Athena was very knowledgeable with what was required for the service maintenance and I was well informed via text messaging as to the status of the service appointment. I want to also recognize Tony who I worked with to secure a loaner car. As this is my second time loaning a car while my car is being service, Tony has provided excellent care and attention. He knows his stuff is very efficient and effective with his work. It's not the service that is important, it's the experience that the customer walks away with....feeling secure, respected and cared for!! And, that's how I feel at every service visit. Thank you Hoffman! More

Excellent Service and treatment Will has been great to deal with. He makes sure everything taken care. Olivia took excellent care of make sure the process was easy and all items were Will has been great to deal with. He makes sure everything taken care. Olivia took excellent care of make sure the process was easy and all items were completed. Fast and dependable service. Great team. More

Excellent experience!! Jason McGinnis did a great job getting my car serviced and detailed. I've never been treated so good at a dealership but I've never had such a great c Jason McGinnis did a great job getting my car serviced and detailed. I've never been treated so good at a dealership but I've never had such a great car like the S4. I regret that Audi will discontinue selling cars with a manual gearbox. I hope that changes by the time my lease is up. Thank you. More

Amazing experience! Class act team. Very willing to work with me and not be pushy at the same time. Very friendly and made the process easy and seamless. Would recomme Class act team. Very willing to work with me and not be pushy at the same time. Very friendly and made the process easy and seamless. Would recommend Peter and his team to any of my partners looking to purchase a product from Hoffman. More