![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
Hoffman Audi of East Hartford
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
Customer Satisfaction! First of all, I would like to thank Rob Hlasyszyn for making this visit a comfortable one. For my very first visit, I was told my engine needed new p First of all, I would like to thank Rob Hlasyszyn for making this visit a comfortable one. For my very first visit, I was told my engine needed new pistons for an oil consumption problem I was having. He gave me a nice loaner and said, "Dont worry. Ill call you when its all set" I picked up my car later that week and havnt had a problem since. The oil level never dropped. Hoffman Audi is a no-nonsense service dept. Lastly I would like to commend Audi itself for standing behind their product and covering a repair like this under warranty. Thanks again! More
EXCELLENT EXPERIENCE Everyone at the dealership is welcoming and explains everything in full! My overall leasing experience was as easy as can be! Will definetly return fo Everyone at the dealership is welcoming and explains everything in full! My overall leasing experience was as easy as can be! Will definetly return for my next car! More
Wonderful customer service Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question t Stacey was wonderful. Extremely knowledgeable and patient. She took the time to explain the features in my used vehicle, and answered every question that I had without hesitation. She was easy to talk to, pleasant, and helpful. She even followed up a few days later to make sure I was satisfied with my vehicle. Tony also took the time to explain questions we had regarding the trade of our vehicle, made sure that we understood the process, and was overall a great guy to work with. Customer service was top notch! More
What a Professional Sales Team: Brandon Chin Rocks The Sals Team at Hoffman Audi is outstanding. Brandon Chin's knowledge and passion of the Audi brand was cantageous. He worked hard to understand my The Sals Team at Hoffman Audi is outstanding. Brandon Chin's knowledge and passion of the Audi brand was cantageous. He worked hard to understand my needs and budget and guided me through a low pressure, pleasurable experience. Brandon got me into the car of my dreams; a flawless 2013 A8. I have not stopped smiling since. More
Great and fast service Customer service at Hoffman Audi was great. My car is not an Audi but they took great care to schedule me in and had a loaner ready when I arrived (th Customer service at Hoffman Audi was great. My car is not an Audi but they took great care to schedule me in and had a loaner ready when I arrived (thanks Rob). They even gave me a walk through the loaner car so that I was familiar with the functions. I'm very pleased with Hoffman Audi service. More
Great first experience with Audi i wait for my vehicles and work in the lounge. the lounge was comfortable and everyone was friendly. My vehicle was done in the projected time frame. i wait for my vehicles and work in the lounge. the lounge was comfortable and everyone was friendly. My vehicle was done in the projected time frame. More
"Great experience first experince with Audi of Hartford It was the first time I was buying an Audi A8 from Audi of East Hartford. The experience was just fantastic, Steve Steller was my sales consultant and It was the first time I was buying an Audi A8 from Audi of East Hartford. The experience was just fantastic, Steve Steller was my sales consultant and he did everything to make this a very pleasant and easy event. The price was right, he waited for me at the airport, since I flew in from Illinois, the car was spotless and in a very short time I was on my way back. I would recommend this dealership to anybody who wants to buy an Audi, the dealership and Steve are highly recommended. Thank you ! More
Service Very profession and all work was done on time. I was notified during the day as to how my car was coming along. Everything was done as quoted. Very profession and all work was done on time. I was notified during the day as to how my car was coming along. Everything was done as quoted. More
Quick, courteous staff Brought my Q5 in for routine maintenance. I was greeted right away by a service rep, escorted inside and provided a loaner for the day. I couldn't a Brought my Q5 in for routine maintenance. I was greeted right away by a service rep, escorted inside and provided a loaner for the day. I couldn't ask for any better or faster response to my needs. More
Excellent Dealership We were comparing the Audi Q 7 to the BMW X 5. The Audi seemed a superior car in many ways. Our salesman, Peter Helou was outstanding. We were comparing the Audi Q 7 to the BMW X 5. The Audi seemed a superior car in many ways. Our salesman, Peter Helou was outstanding. More