Hoffman Audi of East Hartford

Friendly, professional and responsive. I thought Liz did an excellent job with communication in general. Friendly, professional and responsive. Kept me up to date with the progress of the r I thought Liz did an excellent job with communication in general. Friendly, professional and responsive. Kept me up to date with the progress of the repairs and explaining answers to questions I had. Cost seemed high to me for certain repair items but so far I'm pleased with the results. More

Wonderful lease experience. I worked with Stacey at Hoffman Audi and she made the process enjoyable and seamless from start to finish. I highly recommend them and I am so happy w I worked with Stacey at Hoffman Audi and she made the process enjoyable and seamless from start to finish. I highly recommend them and I am so happy with my lease! More

Excellent service. I am very impressed with the great service that I received. I am very satisfied with the professionalism and cordiality of the employees. They explain I am very impressed with the great service that I received. I am very satisfied with the professionalism and cordiality of the employees. They explained clearly what to expect and I receive what I was looking for. I will come back as many times I need to. More

Knowledgeable and accommodating staff.. I had researched and looked at several brands of vehicles. Steve set up test drives in the Audi Q5. It impressed me and I purchased. I had researched and looked at several brands of vehicles. Steve set up test drives in the Audi Q5. It impressed me and I purchased. More

greeted on time, courteous, kept me informed of activities good experience, Elizabeth was great to work ...but the fact that I need a 25 word minimum to complete this review is annoying....truly annoying multi good experience, Elizabeth was great to work ...but the fact that I need a 25 word minimum to complete this review is annoying....truly annoying multiple attempts to submit..won't fill a review out next time unless this is resolved...thank you More

Very satisfied Came for protection film application. Everything was setup in advance, People were extremely friendly. Took a loner car to work (2017 new) in the morn Came for protection film application. Everything was setup in advance, People were extremely friendly. Took a loner car to work (2017 new) in the morning and got mine back early in the afternoon. Protection film was done really well. Highly recommend. More

Best car shopping experience I must say the leasing of my car went smoothly and stress free. Stacey Violette was highly knowledgable about the vechicle, ordered exactly what I wan I must say the leasing of my car went smoothly and stress free. Stacey Violette was highly knowledgable about the vechicle, ordered exactly what I wanted, took care of my add ons to the vechicle and was ready for delivery to me as I had requested. Drew White in the finance department was equally exceptional to work with. He was able to meet my finance needs perfectly. This was a wonderful experience to work with such competent, professional and service orieninted people in the automobile industry. Thank you Stacey and Drew. Hoffman Audi does it right!! More

Exemplary service! Olivia was extraordinarily professional, knowledgeable, and customer focused. She is a model for other service employees. The service went smoothly, Olivia was extraordinarily professional, knowledgeable, and customer focused. She is a model for other service employees. The service went smoothly, and i look forward to the next visit. More

Satisfied again.. As always Jason went above and beyond to assist my wife w/her Q5. Knowing that my wife can depend on her car and the service reps. like Jason is a gr As always Jason went above and beyond to assist my wife w/her Q5. Knowing that my wife can depend on her car and the service reps. like Jason is a great relief. More

Superior service, friendly & extremely helpful staff Due to a minor incident, I had to bring my car in to have the tires replaced. I was also planning on having the car aligned, but I forgot to mention t Due to a minor incident, I had to bring my car in to have the tires replaced. I was also planning on having the car aligned, but I forgot to mention that my sunroof was rattling constantly. To my pleasant surprise, my car was silent when I picked it up. Jason noticed the rattle & the technicians took care of it without adding any additional time on to my repair. Every time I go to Hoffman, I work with Jason and I feel like I can trust him to take care of me like I would trust my brother. I really appreciate having a dealership & a service advisor that I can trust to take care of me and my vehicle. More