Hoffman Audi of East Hartford

Rob H is the top service person I've ever dealt with Rob H keeps surprising. Whenever I think he's done a great job he ups his now bar. I was with BMW for years and years. I've sent well over 100 custom Rob H keeps surprising. Whenever I think he's done a great job he ups his now bar. I was with BMW for years and years. I've sent well over 100 customers there over the years, however I recently had a problem with them so I will never go back to any New Country store. Rob cares. Nuff said on that. I decided to go in on a Saturday morning and wait. They had a crepe station as well as a few computers to use while I waited. I was very impressed. I'll try to do all my services on Saturday mornings now. Very easy. Thanks. More

65000 Service Excellent service and follow up. Loaner car was very nice too. I think price for oil change was high, even with discount. Rob followed up as he promis Excellent service and follow up. Loaner car was very nice too. I think price for oil change was high, even with discount. Rob followed up as he promised on a couple questions I had. Getting text and email when car was ready - awesome. More

45000 Mile Maintenance The staff (Elizabeth) was both courteous and helpful to schedule and check in my vehicle for service. The work was completed in a timely manner as pro The staff (Elizabeth) was both courteous and helpful to schedule and check in my vehicle for service. The work was completed in a timely manner as promised. An actuator part was not readily available for a minor repair to my fuel filler door latch so I had to return for a follow-up appointment. Elizabeth softened this small inconvenience by informing me the repair was covered by warranty....Yeah!!! More

Excellency I was given an appointment very promptly. I was greeted very well, and the Serv. Rep. came immediately, took the information, and set up a driver to b I was given an appointment very promptly. I was greeted very well, and the Serv. Rep. came immediately, took the information, and set up a driver to bring me home. I received a call from Jason very promptly, and the car was ready very soon. A driver came to pick me up, the invoice was settle in no time. Everything was very smoothly handled. More

Amazing service Having hit a manhole cover on a local road being milled, with 2 flat tires, and arriving via flatbed, Rob was amazing and jumped in to get me tires, a Having hit a manhole cover on a local road being milled, with 2 flat tires, and arriving via flatbed, Rob was amazing and jumped in to get me tires, and expedite installation. He was courteous, sympathetic, and did his absolute best to make a bad situation better. He got me on my way as fast as he could. More

Normal service They addressed the normal needs, plus my few specific odds & ends. Plus they called to inform me that my car seat sensor was under recall. they They addressed the normal needs, plus my few specific odds & ends. Plus they called to inform me that my car seat sensor was under recall. they fixed that also More

"Excellent service" Jason was very efficient!! Very happy with your service!! Everything was handled very smoothly. My vehicle was being serviced for a oil recall. I'm Jason was very efficient!! Very happy with your service!! Everything was handled very smoothly. My vehicle was being serviced for a oil recall. I'm hoping that this vehicle runs better now!! More

Fantastic and Very Professional From the moment called on the phone to walking into the showroom they were very professional.... I had gone to another Audi dealer and they just wante From the moment called on the phone to walking into the showroom they were very professional.... I had gone to another Audi dealer and they just wanted to nickel and dime you, they weren't professional at all, which turned me off..... I can't say enough about Hoffman Audi dealership in East Hartford . I will always buy my Audi from them, Thank You Lynn Alexander More

Thorough and timely. Great experience. The staff took care of all my needs. Peter was very easy to work with and made it an exceptional experience. I will tell you that i do not appreciat The staff took care of all my needs. Peter was very easy to work with and made it an exceptional experience. I will tell you that i do not appreciate a word limit on my experience at the dealership, like I am turning in a paper for college. More

Excellent customer service I really appreciate the attentive service received at the East Hartford Hoffman dealership. All of my questions and concerns were answered and address I really appreciate the attentive service received at the East Hartford Hoffman dealership. All of my questions and concerns were answered and addressed in a timely manner. More