Hoffman Audi of East Hartford

Amazing I had such a bad experience at the fathers and sons Audi in west Springfield ma. It was so good to finally know how a REAL Audi dealership is suppose I had such a bad experience at the fathers and sons Audi in west Springfield ma. It was so good to finally know how a REAL Audi dealership is suppose to be like. Hoffman has given me a great experience, definitely worth an hour drive! Liz did such a great job of keeping us informed the whole time and really made it as stress less as possible. I know we will definitely be back! Thank you! More

Everything I was looking for I spoke to Sylvester (sales rep) and gave him exactly what I was looking for. Immediately he called me back and gave me the deal I wanted. I am more I spoke to Sylvester (sales rep) and gave him exactly what I was looking for. Immediately he called me back and gave me the deal I wanted. I am more than happy with my new wheels. More

15000 mile oil change Was promised on time. Experience was fine. Never dealt with mr. Serrano before Was very nice and professional. Been coming to audi for several year Was promised on time. Experience was fine. Never dealt with mr. Serrano before Was very nice and professional. Been coming to audi for several years. More

Mark is great! Mark was very accommodating and easy to work with and was able to accommodate our request for a same day car! I was able to get it registered, insuran Mark was very accommodating and easy to work with and was able to accommodate our request for a same day car! I was able to get it registered, insurance and process everything same day. It was a very good/easy experience that could have been much more painful. More

excellent,fair,very knowledgeable Steve Steller.very knowledgeable and personable. exc ellent,honest experience.great vehicle.high quality and individual attention.perfect vehicle pr Steve Steller.very knowledgeable and personable. exc ellent,honest experience.great vehicle.high quality and individual attention.perfect vehicle prep.nothing to do which could have been better. More

Good Customer Service and Personal Attention Made the Sale Steve Steller is very knowledgeable about Audi and answered all my questions. He really knows how all the technology in the car works and explained i Steve Steller is very knowledgeable about Audi and answered all my questions. He really knows how all the technology in the car works and explained it clearly. I communicated with Steve via email and he answered all my emails in a timely manner. Steve also met with me on a separate occasion and explained the Audi Care Plan so I could understand why it was the right plan to purchase for my new Audi. More

New Car Purchase My husband and I just purchased a 2016 Audi A6 after many months of research both in Connecticut and in Florida. We are new retirees and have owned a My husband and I just purchased a 2016 Audi A6 after many months of research both in Connecticut and in Florida. We are new retirees and have owned a 740i BMW since 2004. Although we only ever had a very positive experience with our BMW, we have recently been drawn to the Audi as a possible new purchase for several reasons but its excellent overall ratings for safety and performance far surpassing it's competitors remained first and foremost in our decision. Admitting that a certain degree of anxiety and stress related to a new car purchase should be expected, we visited Hoffman Audi of East Hartford and were immediately reassured that there would, indeed, be no reason whatsoever for any of those expected emotions. On the contrary, the very welcoming and genuine comportment of our salesperson, Brandon Chin, from the moment we entered the showroom was beyond our greatest expectations. His kindness, warmth, patience, expertise and transparency with every aspect of the decision-making process should be applauded. We have already, and will continue to recommend Hoffman Audi of East Hartford, and in particular, Brandon Chin, to anyone who may be considering an Audi purchase. More

Excellent Customer service! Olivia Roy went above and beyond. The shuttle was running late and Olivia took it upon herself to drive me. That was so nice and I really appreciate Olivia Roy went above and beyond. The shuttle was running late and Olivia took it upon herself to drive me. That was so nice and I really appreciated it. More

Recent Sales Experience I couldn't be happier with my new 2017 Q7! Thank you for searching for and finding me so many options to choose from. You found the perfect choice i I couldn't be happier with my new 2017 Q7! Thank you for searching for and finding me so many options to choose from. You found the perfect choice in the end. More

Great Fast service Took my Audi in for routine matainence and was greeted right away by Jason. Estimated it would take 1.5 to 2 hrs but I was home by an hour and a half Took my Audi in for routine matainence and was greeted right away by Jason. Estimated it would take 1.5 to 2 hrs but I was home by an hour and a half later. Service was very quick and car was returned clean and ready for its next 15k miles More