Hoffman Audi of East Hartford
East Hartford, CT
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Purchase of a 2015 Q3 Terrence Hubbard is the man to see when you enter Hoffman Audi in East Hartford. After researching and visiting other dealerships, we made an appoint Terrence Hubbard is the man to see when you enter Hoffman Audi in East Hartford. After researching and visiting other dealerships, we made an appointment to test drive a 2015 Q3 with a Hoffman representative - NOT Terrence. When we arrived for the test drive, we were initially informed that there were no Q3's available. We were frustrated and wanted to leave the dealership and not return. Terrence approached us and was professional, courteous, and calmly handled the situation getting a Q3 to look at immediately. We test drove the vehicle and Terrence was very knowledgeable and informative which lead to our purchase of the car. He kept us updated throughout the entire process of the car's travel from Germany to the dealership. Terrence test drove the car to ensure that everything was working properly and the car was given a full detail previous to our arrival. The transfer of ownership, familiarization of the car, and the overall delivery of the car were very impressive. We are pleased and extremely satisfied with Terrence and the way he handled the transaction. We highly recommend Terrence and the entire Hoffman Audi Dealership to anyone looking to purchase an Audi. More
No Pressure Purchase I love my Q5 and Josh did an excellent job in helping make the purchase a no pressure, stress free, informative experience. He was very knowledgeable I love my Q5 and Josh did an excellent job in helping make the purchase a no pressure, stress free, informative experience. He was very knowledgeable on all Audi models, and every recent year. He walked me through the purchasing process, answering all my questions and working with me to make a deal work for both parties. I would highly recommend Josh as well as the Hoffman East Hartford location. More
Excellent car buying experience Absolutely love my A5 and Dani's professionalism and customer service was superb. Will go back for my next Audi. I Highly recommend Hoffman Audi J Absolutely love my A5 and Dani's professionalism and customer service was superb. Will go back for my next Audi. I Highly recommend Hoffman Audi Jacqueline Castillo More
Pleasant experience, overall pleased. Adrian was a great salesman to work with. Unlike other dealerships that we had considered, Adrian had a low pressure tactic. He listened to what we Adrian was a great salesman to work with. Unlike other dealerships that we had considered, Adrian had a low pressure tactic. He listened to what we wanted and did a good job in helping us find the right car. We emailed Adrian with a few questions and each time he was extremely quick to respond - no matter the time of day/night! More
Best car purchasing experience ever! Working with Adrian was such a positive experience. He listened carefully and was never one bit pushy. He went out of his way to be helpful with quest Working with Adrian was such a positive experience. He listened carefully and was never one bit pushy. He went out of his way to be helpful with questions that came up after the sale. I would send anyone I know to buy a car from him. More
My Hoffman Audi Experience I’m taking the time out of my day to write this review for the Hoffman Auto Group in Hartford ct. In November of 2014, I bought a 2014 Audi s4 premium I’m taking the time out of my day to write this review for the Hoffman Auto Group in Hartford ct. In November of 2014, I bought a 2014 Audi s4 premium plus package from Josh Gomes. Now, not even talking about my car for a quick minute, I had been into the dealership a few times before this point, but I was coming out of my first car, which happened to be a Volvo. At 21 years old when a salesman see’s you walk through the door to “test drive”, a 60 thousand dollar German sports car you cant help but think, that “kid” is just here to drive a nice car and leave. When I walked through the doors at Hoffman, not only was I treated with world-class service, respect, and attentiveness, but also I was treated as family rather than a customer. Serving my country currently in the Army National Guard has shown me a few things one of which is being a good judge of character, and everyone on their facility, from the salesman, to the GM, to the mechanics, was ran at such a professional level, that I will never buy another automobile from another dealership. A nice car, you can buy from any of the one million dealerships in Connecticut, but I give you my word when I tell you, you will not be more impressed with the other 999,999 you walk into, that aren’t up to par with Hoffman dealership quality. Hoffman’s branded themselves with the quote “Hoffman, Driven By Trust” and they back that up 110% every time you pull on the lot, no matter what the case may be, or what the issue is, you will be taken care of. I will never drive another car that doesn’t come from Hoffman’s. More
Solid experience I picked up a new Audi S4 from Adrian Hester at Hoffman Audi recently and overall it was a great experience. They worked with me throughout the negoti I picked up a new Audi S4 from Adrian Hester at Hoffman Audi recently and overall it was a great experience. They worked with me throughout the negotiations and overall we came to an agreement on the car that worked for both parties. I had recently picked up a car from another dealer and was extremely put off by the games with the Finance Manager and was glad to not have to deal with any of that with Drew at Hoffman Audi. As horrid as it can be to buy a car sometimes, I'd head back to Hoffman Audi on the next go around and would recommend Adrian and Drew to anyone in the future. More
Love My New Q7 For the past 6 months Adrian had been calling and emailing me about replacing my 2012 Q7 with a 2015, it was on my list of things to do but I just nev For the past 6 months Adrian had been calling and emailing me about replacing my 2012 Q7 with a 2015, it was on my list of things to do but I just never got around to it. Just after Christmas he called again because he didn't want me to miss out on The Season of Audi deals that were ending soon. About a week later I was driving off the lot in my new SUV. I have always had great experiences with Hoffman and Adrian was no exception, he made the whole process very easy, he was persistent without being pushy and really made sure he found a color I would be happy with when inventory on the East Coast was quickly dwindling. Even though I had already owned a Q7 Adrian delivered the car to me as if I had never owned one, he showed me things I didn't even know the car had. I am very happy with the whole process and my new SUV! More
Great experience at Hoffman Audi We have had great purchasing experiences with Hoffman Audi. We purchased a Q5 and leased an A6 within the last year and a half from this dealership. A We have had great purchasing experiences with Hoffman Audi. We purchased a Q5 and leased an A6 within the last year and a half from this dealership. Adrian Hester was our salesman both times and he made the experience as smooth and pressure free as possible. There is a stark difference with how we were treated here than at other dealerships we visited. The other dealerships we visited seemed more about making the sale and their bottom line. Adrian was more concerned about getting you in the best car that filled your needs and budget. More
Never respond I wanted to buy my leased car from this dealer. I called several times to set up an appointment. No body responded. I just stopped by and finished t I wanted to buy my leased car from this dealer. I called several times to set up an appointment. No body responded. I just stopped by and finished the paper work. I called again for another document. Of course, no body responded. I just stopped by. I was told that the new plates and registration would arrive in a week or so and they would contact me. After two months, I was not heard any. I called and sent an email several times since I do not want to drive without the current registration. Of course, no response. I just stopped by and finished the document. I did not even bother to ask them why they don't respond. I just think it is their nature of the company, No response. I hope their service is as good as Audi. More