Hoffman Audi of East Hartford

You cannot find a better service advisor then Jackie Smith. I've been to the East Hartford Hoffman Audi multiple times over the past couple of years for preventive and corrective maintenance and I cannot say en I've been to the East Hartford Hoffman Audi multiple times over the past couple of years for preventive and corrective maintenance and I cannot say enough about the customer service. Each time I brought my car to Hoffman Audi my service advisor Jackie Smith has been very attentive and friendly. She really cares about the customer's needs and goes above and beyond to make sure they're in the know about what is being worked on their car and how long it will take for the job to be finished. Her customer service is outstanding. If you're planning to take your Audi in for service I would suggest you request her as a service advisor. More

William Morales was exceptional to work with. I worked with William Morales for the first time. The customer service was exceptional and his willingness to let me know each step for the transacti I worked with William Morales for the first time. The customer service was exceptional and his willingness to let me know each step for the transaction was above what he needed to handle. I selected a Q3 a new model for 2015 and very plaeased with the outcome of the selection. More

Working With Adrian Hester Adrian Hester was a pleasure to work with. He was organized, answered all of our questions, and made for a very satisfying experience when purchasing Adrian Hester was a pleasure to work with. He was organized, answered all of our questions, and made for a very satisfying experience when purchasing our car. And, on the day we picked it up, he efficiently took me through everything I needed to know. More

I would recommend Sly Evans to anyone Honesty, I was absolutely dreading going to get a new car. On the way to the dealership I complained the entire way to my wife that some guy was goin Honesty, I was absolutely dreading going to get a new car. On the way to the dealership I complained the entire way to my wife that some guy was going to be my best friend, "connect with me" and be an overall pain in my a$$. At Hoffman, and with Sylvester in particular, I was blown away. Immediately on the test drive Sly was everything that I wanted and not the pain I expected. He was a pleasure to deal and no xx what so ever. Even during the negotiation, which was easy, he maintained that no xx approach that both me and my wife were very pleasantly surprised with. Overall Hoffman was profession and courteous and when my wife needs a new car we will be back asking for Sly. I would highly recommend Hoffman Audi, and have you request Sylvester Evans, for an excellent deal, service and professional treatment. For the record I have never done one of these but because of the service and treatment and Sly himself, it wouldn't be right if I didn't. More

Wouldn't buy from any other dealership You can't compete with the no hassle, no pressure salesman. Steve was so patient with us as we visited multiple times. Everyone was pleasant giving th You can't compete with the no hassle, no pressure salesman. Steve was so patient with us as we visited multiple times. Everyone was pleasant giving the impression that even though they work on commission, they work as a team.You are treated like you are their only customer ,giving you the undivided attention you need . Steve took the time to explain all of the ins and outs of the vehicle, very thorough! Drew made the transaction painless. He was very efficient and pleasant, with no added surprises !!! More

Mark Natter was a pleasure to work with Audi was only one of several cars I intended to look at. However, after driving one, I knew that the A6 was the car for me. Audi was only one of several cars I intended to look at. However, after driving one, I knew that the A6 was the car for me. More

STEVE STELLER WAS STELLER!!! This transaction was flawless and just plain easy. I had been to two other dealerships before I decided to buy an Audi from Hoffman. The other dealers This transaction was flawless and just plain easy. I had been to two other dealerships before I decided to buy an Audi from Hoffman. The other dealership I was originally going with was terrible. I had put a deposit down on a car and had to call three times in one day to get a status on the financing. I was told the F&I guy would call me back in one hour and he called me back in 4. I decided not to go with this dealership. Steve was absolutely phenomenal. I met with him on a Saturday. He emailed me Monday to let me know my loan was approved and by Thursday I was in my new car. He emailed me constantly to keep me informed about my loan process with next steps. He returned my phone calls promptly. After my purchase he sat in the car with me for about a half hour explaining how everything worked and synced my phone for me. I was so impressed that he had taken the time to do this for me. This is my first Audi. I have never gotten this type of customer Service. AMAZING! I have bought several cars and this by far was the easiest and best transaction I have ever had. Hands down Steve is the best and I would give him a 10 for knowledge and customer service. It was such a pleasure working with him. Drew White was awesome too! He clearly went through all of the financials with my husband and I. He was friendly and again extremely knowledgeable. The staff at Hoffman is amazing and I will never purchase another car anywhere else. Thank you Steve and Drew for putting me in the car of my dreams!!!! You guys are the best!! Amber and Andrew Segetti More

Buying an audi with Stacey Stacey was beyond accomodating, professional, and worked hard to get me into a car which I love (especially with all the snow this month!!) The entir Stacey was beyond accomodating, professional, and worked hard to get me into a car which I love (especially with all the snow this month!!) The entire process was easy, efficient, and my needs were met and exceeded on all fronts. I have always gone to Hoffman for repair work, and I will continue to do so for any repair, service needs, and future car services. The entire staff is excellent and accomodating. I really love my new car! Thank so much Stacey! More

Robert Hlasyszyn 5 star service! Rob is the reason that keeps me coming back to Hoffman since I purchased my first Audi in 2001! He is very knowledgeable and a true professional in Rob is the reason that keeps me coming back to Hoffman since I purchased my first Audi in 2001! He is very knowledgeable and a true professional in his field. It's always a pleasure to work with him, outstanding service. Thank you! Bethany Longo More

Rob Hlasyszyn is the BEST! I have been driving Audis since the late '80s. The excellent service provided by Rob Hlasyszyn is the main reason I buy all my cars from Hoffman! I have been driving Audis since the late '80s. The excellent service provided by Rob Hlasyszyn is the main reason I buy all my cars from Hoffman! More