Hoffman Audi of East Hartford

Fantastic! I was helped by Robert Hlasyszyn. He was attentive and professional, and he went above and beyond to make sure everything was perfect. I will defini I was helped by Robert Hlasyszyn. He was attentive and professional, and he went above and beyond to make sure everything was perfect. I will definitely be recommending this establishment to my friends!! More

Careless Last week I brought my car in for a oil consumption test. Audi accommodated me by giving me loaner while they ran the test. Yesterday morning on my wa Last week I brought my car in for a oil consumption test. Audi accommodated me by giving me loaner while they ran the test. Yesterday morning on my way to work my car started shaking vigorously and the engine light started flashing. While driving I called Audi to speak to a service advisor. I clearly explained what was going on and Alex the advisor told me to stop the car and turn the engine off before the engine blows. I told Alex I was on a busy road and he stated once again, turn the engine off because it's not safe to drive and get it towed right away. I called my roadside service and they told me it will take 40 minutes for a tow truck to come. It took about two hours for a tow truck to come. So I was on the side of a busy road freezing my behind off because I couldn't turn the car on. So I get to Audi and the service guy brought me to speak to the advisor Jason. I asked Jason if it had anything to do with the consumption test and he told me there was no way. I asked him if there was a shuttle available to bring me back to work in Storrs and he stated the shuttle does not go that far. So then I asked if they had a loaner I can use and he said they didn't have any available. Jason said he will try to get it in right away to see what was going on. While waiting for my car I over heard Jason talking to the customer about their car and a loaner will be available for her in the meantime. Not too long ago Jason clearly stated that all the loaners were taken. I waited about an hour for my car. Jason came over and told me they did not tighten the seal after doing the consumption test and then apologize. So I ended up paying for a tow truck to bring my car from Storrs to East Hartford, lost 4 hours of work and almost risked my engine blowing up because they forgot to tighten the seal after they ran the test. If they forgot to do something so simple like tighten the seal, I wonder what else they will forget in the future. More

Ended up buying 2 Q5s A year or so ago, we came in to look for a car for my wife. Sylvester Evans greeted us and we spent about an hour with him taking a test drive or two A year or so ago, we came in to look for a car for my wife. Sylvester Evans greeted us and we spent about an hour with him taking a test drive or two with him. My wife was interested in a Q5. Sylvester gave us a final price including the trade in of my wife's Accura. Then he told us to go home and talk it over. NO HIGH PRESSURE SALES attitude from him. Day or two later came back and put down a deposit on a Q5. Few days later made a bank transfer for the total amount and picked up the Q5. Maybe 2 or 3 weeks later I came in to see Sylvester and within 30 minutes bought a second Q5 (Hybrid) from him. Same way, made a bank transfer for the total amount and picked up the Q5 Hybrid. Come time to trade in for newer cars, will again buy Audis (maybe another model) and hopefully from the same sales person. More

Top rate The minute we drove in, we were greeted by Eddie bow tie, the salesmen that took care of us. He was so attentive, understanding and most of all friend The minute we drove in, we were greeted by Eddie bow tie, the salesmen that took care of us. He was so attentive, understanding and most of all friendly... Eddie walk and made our purchase stress free. We pick up our car today 12-3-2015, you would have thought that Eddie was buying the car he was so excited for us. Thank you so much, you are one of a kind. More

Great Deal. I have driven Volvos for over 15 years, and wanted a change, so I decided to go to Hoffman Audi and was pleasantly surprised with the entire experien I have driven Volvos for over 15 years, and wanted a change, so I decided to go to Hoffman Audi and was pleasantly surprised with the entire experience I had with William Morales. I am very pleased! More

Best price and service at Hoffman Hoffman gave me a great price for a gorgeous new 2016 Audi Q5. My experience was smooth and I am extremely happy with my decision to go with them. M Hoffman gave me a great price for a gorgeous new 2016 Audi Q5. My experience was smooth and I am extremely happy with my decision to go with them. Mark Natter was professional, courteous and knowledgeable. More

Excellent and stress free An Audi is an upscale car. Reliable, with exceptional warning systems. East Hartford and New London have superior customer service. Robert Hlasyszyn ( An Audi is an upscale car. Reliable, with exceptional warning systems. East Hartford and New London have superior customer service. Robert Hlasyszyn (East Hartford) is an exceptionally knowledgeable, exceptional, competent, thorough Service Manager Advisor and whenever you need service, you leave with your car behaving and looking like new. More

Professionalism to the next level The best experience I have ever had at any dealership. Everything gets done in a timely manner and at best price possible. I have had one of my cars s The best experience I have ever had at any dealership. Everything gets done in a timely manner and at best price possible. I have had one of my cars serviced at Hoffman multiple times and now bringing second one to them for service. They will even work with other non audi dealers ( that's where I bought second audi ) and make sure the car is up to specs. Olivia is the best service adviser I have ever dealt with. I'm very happy to hear that Hoffman is expanding its network and will be selling and servicing BMW's. If you need things to get done go to Hoffman!!! More

No Worries Brandon Chin made my car buying experience exceptional, and enlightening. I was able get the car I wanted with no haggle pricing. I would definitely r Brandon Chin made my car buying experience exceptional, and enlightening. I was able get the car I wanted with no haggle pricing. I would definitely recommend him for his excellent service. More

Great service Excellent experience buying an Audi Q5. No pressure or hassle. Look at several and felt no pressure in being rushed to pick a car. Very knowledgable Excellent experience buying an Audi Q5. No pressure or hassle. Look at several and felt no pressure in being rushed to pick a car. Very knowledgable sale representative Brandon Chin!!!!! Rentas Family More