Hoffman Audi of East Hartford

service appointment The staff is always friendly. They aim for a smooth and seamless intake process. The team is always helfpul and quick to act on feedback. I really The staff is always friendly. They aim for a smooth and seamless intake process. The team is always helfpul and quick to act on feedback. I really know I can count on this location to handle my concerns. More

Thank you! I happened to be in the neighborhood and popped in with an issue which is not fair. Not only did the team take me in, they also worked out an arrangem I happened to be in the neighborhood and popped in with an issue which is not fair. Not only did the team take me in, they also worked out an arrangement regarding the price.... AND washed my car. Can't tell you how impressed I was. Thank you for going above and beyond! Truly greatful .. Melinda More

New Lease I had a great experience buying at Hoffman. Would definitely recommend this dealership to anyone. Only issue was the extremely long wait when we went I had a great experience buying at Hoffman. Would definitely recommend this dealership to anyone. Only issue was the extremely long wait when we went in to pick up the vehicle, even though we had an appointment for a specific time. Other than that, everything was fantastic. More

Great Service! Mark Natter was truly a pleasure to work with! He was kind, fair, and EXTREMELY patient with us. We looked at two cars, and rather than pushing the mo Mark Natter was truly a pleasure to work with! He was kind, fair, and EXTREMELY patient with us. We looked at two cars, and rather than pushing the more expensive model on us (which, in the end, was the one we opted to go with for a number of reasons), he simply told us that the decision is ours and that "no matter what we choose, we cannot go wrong" (and proceeded to give us the time we needed to make the right choice for us). I would recommend Hoffman Audi and Mark specifically to my family and friends. I got a great new car and great service, too! More

Leasing Experience Very professional and seamless transaction. Andrew my sales associate was fantastic and did everything he could to make the experience enjoyable and Very professional and seamless transaction. Andrew my sales associate was fantastic and did everything he could to make the experience enjoyable and painless. Spent the time to show me everything about the car and to make everything right. Highly recommend Hoffman and their entire staff. More

Stacey is the best!!! Stacey is amazing, I highly recommend anyone who is in the market for a new car go see her! She is the most knowledgeable salesperson I have ever inte Stacey is amazing, I highly recommend anyone who is in the market for a new car go see her! She is the most knowledgeable salesperson I have ever interacted with when buying a car. I never felt pressured and was given the best information to make an informed decision on my own. Stacey was upfront and set great expectations throughout the entire process. I was nervous to lease a vehicle and after working with her I was put at ease! When I came to pick up the car it was waiting in the showroom with a big red bow, which goes to show the level of detail Stacey goes to to ensure a happy customer. I also worked with Jackie on the leasing agreement and she was just as easy to work with, she made me feel comfortable with the purchase and handled everything very professionally! More

Excellent service Service department took me in on short notice for winter tire change. Very reasonable price. Took less than an hour and I was able to enjoy their co Service department took me in on short notice for winter tire change. Very reasonable price. Took less than an hour and I was able to enjoy their comfortable lounge. Free coffee and md drinks and great wifi More

Excellent Customer Service Brandon Chin did a great job of finding the car to fill my need. He was knowledgeable of the car's features and helpful in making the sales experienc Brandon Chin did a great job of finding the car to fill my need. He was knowledgeable of the car's features and helpful in making the sales experience pleasant. I believe he went the extra mile to be sure I was satisfied. More

Great Service Friendly, and very knowledgable! Provided great customer service taking care of some warranty issues. She has my full trust in caring for my A3 Cabrio Friendly, and very knowledgable! Provided great customer service taking care of some warranty issues. She has my full trust in caring for my A3 Cabriolet. More

Great Experience Excellent, professional and knowledgeable customer care! Great experience both instances I went to service vehicle. Great job by all staff members and Excellent, professional and knowledgeable customer care! Great experience both instances I went to service vehicle. Great job by all staff members and will be back to service my Audi again. More