Hoffman Audi of East Hartford

very quick and easy I had my Audi serviced on a Saturday and everything went great. It was the first service that needed to be done and I was very pleased. Athena was I had my Audi serviced on a Saturday and everything went great. It was the first service that needed to be done and I was very pleased. Athena was the best. More

Fast in, quick out and a loaner too! The service at Hoffman was super efficient. Checked in and had a loaner in 15 minutes and returned to find my car super clean and ready to go. The service at Hoffman was super efficient. Checked in and had a loaner in 15 minutes and returned to find my car super clean and ready to go. More

great service Olivia was very well informed and kept me updated throughout the day via text. She is very professional and represents Hoffman and the Audi brand very Olivia was very well informed and kept me updated throughout the day via text. She is very professional and represents Hoffman and the Audi brand very well More

Brake Squeal I had a high pitch brake squeal at slow speeds just before the car came to a complete stop. However, this problem appeared to be weather and temperat I had a high pitch brake squeal at slow speeds just before the car came to a complete stop. However, this problem appeared to be weather and temperature related and was not constant. I was not able to reproduce the sound initially and requested a second appointment. At which time there was a loaner car waiting for me and the problem was fixed within the same day. The work performed was perfect, no more squeal and I feel the brakes operate smoother than they did before. I appreciate getting my car back freshly washed and vacuumed. More

Easy and straight forward Wanted to test drive a new model because I had a A4 previously. Adrian took me for a test drive in a new A4. I soon realized that I might prefer the s Wanted to test drive a new model because I had a A4 previously. Adrian took me for a test drive in a new A4. I soon realized that I might prefer the smaller A3. Without hesitation, Adrian sent me a link to a car that he would recommend. I came in, test drove it and within the week I was driving it home. The purchase was so easy, and I feel so confident in my purchase. Its a wonderful feeling! More

Action 17F9 recall kit. Scheduling easy, staff friendly and efficient. Very nice waiting room with coffee, comfortable chairs, and free wifi. I would definitely recommend Hof Scheduling easy, staff friendly and efficient. Very nice waiting room with coffee, comfortable chairs, and free wifi. I would definitely recommend Hoffman Audi service in the future. More

Great experience for Audi Q5 Great experience each time for scheduled maintenance work on my Audi Q5 2013. Pleasant staff and loaner car ready in minutes. Service done meticulousl Great experience each time for scheduled maintenance work on my Audi Q5 2013. Pleasant staff and loaner car ready in minutes. Service done meticulously. I intend to service it from this Audi service center in future. More

Service issues with my Audi 2007 I should say that my experience with this dealer service is very disappointing. I took my Audi Q7 for service and an issue with my trunk open light on I should say that my experience with this dealer service is very disappointing. I took my Audi Q7 for service and an issue with my trunk open light on the dash and multiple bulbs burning out. Initailly they changed the bulbs and said they fixed the trunk light issue. As soon as I drove my car out of the service center the light came up. Months later I have same issues with multiple bulbs burning out and the service folks told me that a harness need replacement and that will take care of this issue. They replaced the harness and fixed the trunk open warning light issue. As soon as I reached home the trunk warning light came back. After few months multiple bulbs burned again. Last week I took it dealer again and this time that said a latch needs to be replace and nothing wrong with the electrical and bulbs are burning out just like that. They fixed the trunk open warning light by replacing latch and some parts.. As usual after returning home the warning light came on. Now Iam waiting for the bulbs to burn. I honestly believe that this dealer ship needs to re evaluate the technical skills of their technicians. More

Fantastic Service Advisor Athena! Athena was extremely helpful with our most recent service visit. She knew that we had another appointment and personally ensured that our service was Athena was extremely helpful with our most recent service visit. She knew that we had another appointment and personally ensured that our service was completed early. We are very impressed with Athena's dedication to her customers and look forward to working with her again in the future. More

Great cars, great prices Purchased my first Audi from Hoffman Audi Hartford. Mark was great and there was no high pressure sales tactics. I have purchased multiple vehicles fr Purchased my first Audi from Hoffman Audi Hartford. Mark was great and there was no high pressure sales tactics. I have purchased multiple vehicles from Mercedes and BMW dealers in the past and I have to say that this one was the smoothest. Mark was very informative, but laid back. He allowed me to ask as many questions as I wanted and at no time pressured me to buy the vehicle. In the end I asked to purchase the vehicle the same day and they did everything they could to have the car ready for me. I have had my new A8L for a week and I LOVE IT!!!! Thanks Mark and Hoffman Audi. I will be a repeat customer in the future More