Hodges Mazda - Service Center

Gage was my service contact and he was wonderful, efficient, personable and professional, all valued and necessary attributes for an employee that is public facing. efficient, personable and professional, all valued and necessary attributes for an employee that is public facing. More

Gage provided excellent customer service. Stopped in for a slow tire air leak. Service team discovered a nail in the tire and quickly repaired. Stopped in for a slow tire air leak. Service team discovered a nail in the tire and quickly repaired. More

Super service a 10+++ fast, friendly, and answered all my questions. Loved the video showing the work done. questions. Loved the video showing the work done. More

The service is always excellent - prompt, friendly and honest. I appreciate the free car wash at the end! Highly recommend honest. I appreciate the free car wash at the end! Highly recommend More

First time service customer and will DEFINITELY be back! !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advi !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advisor Riley Morgan, was extremely friendly, listened to my concerns and was a wonderful person and a pleasure to talk with. He and I even looked at another Mazda 3 so I could show him 1 of the issues I was facing compared to my car. Riley even knew that something wasn’t right with the trunk lid. I explained that I went to another Mazda dealer to have the 2 issues looked at and was more less (in a nutshell) blown off with that dealer telling me that they were both “normal” and or “within tolerance”. Issue 1) Passenger front corner of the trunk deck lid was not flush with the passenger rear fender. Issue 2) Felt a slight jerk while cruising at odd number speeds (47mph for example). Riley had their master technician Steve look at both issues and while yes the transmission was definitely operating correctly, the trunk deck lid was not normal. When my car was ready, Riley informed me that Steve was in fact able to correct the issue with the trunk deck lid. I left Hodges Mazda extremely happy, knowing that my issues were resolved and 1 of them actually was fixed. I told Riley that I would again be DEFINITELY coming to Hodges Mazda from here on out to have my car serviced. THANK YOU SO VERY MUCH RILEY!!!! You made my vehicle experience that much better!!! More

Overall everything was great. I'm not impressed with the new phone system at all. I'm not impressed with the new phone system at all. More

Service was fast and staff was great. Even came out and explained the work. Great Job! Even came out and explained the work. Great Job! More

Staff are always courteous, professional and the work is excellent. I appreciate the video summaries by the mechanics. excellent. I appreciate the video summaries by the mechanics. More

There were issues with return calls after being disconnected. Staff insisted they called - nope no message and certainly no call. disconnected. Staff insisted they called - nope no message and certainly no call. More

I've been a loyal and dedicated customer since 2017. As long as things continue this way I will not shop anywhere else. As long as things continue this way I will not shop anywhere else. More