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Hodges Mazda - Service Center

Jacksonville, FL

4.6
741 Reviews

741 Reviews of Hodges Mazda - Service Center

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December 20, 2024

It was a very smooth buying experience and good communication. I highly recommend going to this dealer. More

by ERICYEN2002
Recommend Dealer
Yes
Employees Worked With
Christian Hernandez
December 19, 2024

Always a pleasant experience. Gage is always very kind and helpful. I really appreciate everyone here. More

by DENRONNOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
December 19, 2024

Great work and timely, prompt communication from Riley! I would buy my next vehicle from Hodges Mazda. More

by JIROGERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
December 18, 2024

Through inspection and maintenance work completed in a timely manner. Excellent customer service and atmosphere. More

by JDL3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
December 16, 2024

Wish I could give zero stars but there is no option, the service department didn't do a great job at all, a new 2024 CX-90 went in for an oil service, turns out the radiator has a factory defect and was lea More

by JQ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hodges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hodges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
December 16, 2024

Very very very long wait time, I’d like to be left alone instead of having car salesman ask for my number next time More

by BRITTANYELIZABETHBARNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
December 15, 2024

I brought both fobs with me and asked for them to put new batteries in...that did not get done and I almost got stuck in Miami. Fortunately, I found a way to get one of the fobs updated with a new battery. More

by SHA1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
December 15, 2024

Fast. Concerns addressed. Love the video and summary. Honest and quality car care. Car wash is a nice touch. My car is always still pretty dirty after but More

by SARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name
December 13, 2024

Customer service was great and my needs were handled quicker than expected. No other comments More

by FANNYPACKSTACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
December 13, 2024

Gage was my service contact and he was wonderful, efficient, personable and professional, all valued and necessary attributes for an employee that is public facing. More

by BECHERTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
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