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Hodges Mazda - Service Center

Jacksonville, FL

4.6
742 Reviews

742 Reviews of Hodges Mazda - Service Center

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October 09, 2023

They are dishonest, untrustworthy, poor communication, incompetent and not customer friendly. Avoid this dealer for sales or service. More

by PETESHPBOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmine Francese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tudor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Crosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
October 07, 2023

Great experience, car runs great now and Brandon was very professional/ knowledgeable. Will be back! More

by CHRISTIANECHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Schmidt
October 06, 2023

Arrogant and disrespectful service advisors. I have to fight for a loaner car that was already scheduled for me to use. More

by daxM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lindstrom, Vincent Rafael, Rodney Cunanan
October 05, 2023

From the moment I walked in to the dealership I knew I was in the right place. My salesman Jeff was super nice, kind and patient with me. I felt no pressure at all which was a huge relief. Rodney in finan More

by NSantora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan, Jeffrey Stoll
October 01, 2023

Hodges Mazda is the best! From my purchase to the maintenance servicing, it's been such a hassle-free experience. Shout-out to sir Vince, Zach, and Corey! More

by Kim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Corey. , Vincent Rafael, David Mouchette
October 01, 2023

Friendly staff. Quick service. Clean. Waiting lounge is very cozy with free snacks and drink More

by ORLANDOARANZASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
September 29, 2023

Great customer service. Fixed my ac by replacing the fan. Customer service rep Richard went out of his way to get a hold of the auto repair insurance for payment and Mich More

by VSTEP47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD AND MICHAEL
September 29, 2023

Van helped with My Mazda. Great service. Explained everything in understandable way. Thank You, Van More

by JANEGCOBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van Jones
September 28, 2023

Hodges Mazda has great customer service and are always pleasant to deal with. I have been dealing with Hodges for about 6 years now so when I came in, Vicent greeted me and asked Jack to help me. Jack was More

by PARKERK2
Recommend Dealer
Yes
Employees Worked With
Vincent Rafael
September 26, 2023

Excellent staff and service. I was met at my car as soon as I arrived. Brandon was prompt and courteous as I checked in. He kept me informed of the progress on my vehicle. Ve More

by HANLEYCAROLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon *****
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