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Hodges Mazda - Service Center

Jacksonville, FL

4.6
662 Reviews

662 Reviews of Hodges Mazda - Service Center

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October 02, 2015

Always very knowledgeable and professional The experience from making the appointment to the return of my vehicle is always informative and professional. Turbin and Sandy are always friendly More

by Joe Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt, Sandy West
Oct 02, 2015 -

Hodges Mazda responded

Thank you very much for the kind words, we are honored to be your service facility, and look forward to assist you in the future. Sincerely Torben Reichhardt VP of fixed operation. Duval Mazda

September 21, 2015

Great Customer Service We always have a great experience at this Mazda Dealership: Very nice and friendly people, excellent and efficient service, very timely. They always More

by yvmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt
Sep 21, 2015 -

Hodges Mazda responded

Thank you for taking the time to return the survey, we love to hear from our customers. We look forward to assist you next time. Sincerely Torben Reichhardt VP Of Fixed Operation Duval Mazda

September 20, 2015

Easy and complete Had my car in for regular service and everything was very thorough. Always have a good experience and the people are great. Very easy to schedule an a More

by john517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Heim, Torben Reichhardt
Sep 21, 2015 -

Hodges Mazda responded

Thank you very much for the feedback, we are excited to hear from our customers. We look forward to assist you next time. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

September 16, 2015

Excellent Customer Service! Duval Mazda listens when you have a problem and do everything possible to meet your needs! Thank you, Duval Mazda, your great customer service and ch More

by clarhlly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West
Sep 16, 2015 -

Hodges Mazda responded

Thank you for letting us know about your experience, that means a lot to us. We appreciate the opportunity to assist you, and look forward to next time. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

September 15, 2015

Excellent Service I had my car in for routine service earlier this week and decided to wait until it was ready. Sandy told me how much the work would cost then walked More

by hoopstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West
Sep 16, 2015 -

Hodges Mazda responded

Thank you very much for the kind words, we appreciate the opportunity to be your service facility, and look forward to assist you next time. Sincerely Torben Reichhardt VP of Fixed Operation Duval Mazda

September 07, 2015

Professional The check-in/check-out process is quick. The staff is very efficient. My car is always ready on time which is important to anyone with a busy schedule More

by dori2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West
Sep 10, 2015 -

Hodges Mazda responded

Thank you very much for the response, we are honored to be your service facility. We look forward to assist you next time. Sincerely Torben Reichhardt VP of Fixed Operation Duval Mazda

September 07, 2015

Awesome and accommodating customer service I was visiting Amelia Island on vacation-- my car was way overdue for service and , although I know nothing about cars--- at 90000 miles, I suspected More

by Cn5700
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The shuttle drivers, Bill and Steven were awesome too, Torben Reichhardt, Sandy West
Sep 10, 2015 -

Hodges Mazda responded

Thank you for taking the time to return this survey. We hope you had a wonderful vacation, and we are honored that you selected us to take care of your vehicle. Come back and see us next time. Sincerely Torben Reichhardt VP of Fixed Operation Duval Mazda

August 17, 2015

Awesome service department Service department is exceptional. They always manage to fix my car in a timely manner. Staff is knowledgeable and pleasant to speak to. Highl More

by Petchmazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torben Reichhardt
Aug 17, 2015 -

Hodges Mazda responded

Thank you very much for returning the survey, we really appreciate the feedback. We are very honored to be your service facility and look forward to serve you next time. Sincerely Torben Reichhardt VP Of Fixed Operation Duval Mazda

August 04, 2015

alice mccoy recommendation The dealership very well done in all aspects of taking care of the customers, feeling as though you are the only one they are working on Eben though More

by alicemccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West
Aug 04, 2015 -

Hodges Mazda responded

We appreciate the kind words, we are honored to be your service facility, and we look forward to take care of your vehicle in the future. We appreciate your business. Sincerely Torben Reichhardt VP of fixed operation Duval Mazda

June 28, 2015

Sandy is a DELIGHT I gave my experience an overall rating of 5 stars mainly because of Sandy. She was a pleasure to deal with. When I had to speak with others in the ser More

by CDodson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy West
Jul 06, 2015 -

Hodges Mazda responded

Duval Mazda is honored to be your service center, we look forward to assist you in the future. Sincerely Torben Reichhardt VP Of Fixed Operation Duval Mazda

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