Hodges Mazda - Service Center

Work was completed on time and as expected. Brandon processed my job with competence and friendliness and humor. Brandon processed my job with competence and friendliness and humor. More

Served quickly after I arrived. Very clearly explained my service options. My wait time for the service was appropriate. Everyone was very cordial. Very pleased my car was wash Very clearly explained my service options. My wait time for the service was appropriate. Everyone was very cordial. Very pleased my car was washed (In spite of a downpour of a rain storm) My car performs better after the service. Looking forward to the next maintenance due. More

I came prepared and knew exactly what vehicle I wanted and the price I was willing to pay. Dealership was accommodating and willing to make the deal. and the price I was willing to pay. Dealership was accommodating and willing to make the deal. More

great experience! -5/5 Love all the crew and will be back. Been coming around for years... -5/5 Love all the crew and will be back. Been coming around for years... More

On line appointment system was very user friendly. Staff at the service center was great. Text notification about service was efficient. Staff at the service center was great. Text notification about service was efficient. More

communication could have been better. I had to call/message to get updates on when my car would arrive etc. I am also waiting to hear about a part missing from my 'new' car and have yet t I had to call/message to get updates on when my car would arrive etc. I am also waiting to hear about a part missing from my 'new' car and have yet to hear from anyone. More

Appreciated the no pressure sales experience. I didn’t feel like I was held captive by a time-share salesman. Yet to have any experience with service dept. but I anticipate a positive experien I didn’t feel like I was held captive by a time-share salesman. Yet to have any experience with service dept. but I anticipate a positive experience based on others’ comments. More

Sadly, when the 12 volt system on my two day old CX-90 went flat, no one within the service department seemed to be able to explain why. This was particularly surprising, given that the vehicle was on cha went flat, no one within the service department seemed to be able to explain why. This was particularly surprising, given that the vehicle was on charge on our home 7.4 kW EV charger at the time. Furthermore, no one could advise how to unplug the charging lead in order to get the vehicle recovered to the local Mazda dealer. I have also failed to secure an answer as to how I will stop my vehicle from going flat when I return to my primary residence in The UK over the Summer months. More

Excellent service on our CX90. They even delivered the car back to our home when it was completed. The service department always goes above and beyond! They even delivered the car back to our home when it was completed. The service department always goes above and beyond! More

First time I have given less than a 4 or 5 star here. Service was poor this visit. Online scheduling program did not work. Called at least 4 times and got voice mail every time. My car was finished an Service was poor this visit. Online scheduling program did not work. Called at least 4 times and got voice mail every time. My car was finished and no one came to get me in the lobby. I had to finally walk out to see my car was finished and waiting. A lot of workers in the service area looking at their phones and not doing their job. More