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Hodges Mazda - Service Center

Jacksonville, FL

4.7
654 Reviews

654 Reviews of Hodges Mazda - Service Center

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December 07, 2023

Performed the 60000 service and explained the condition of the vehicle. They were very professional. More

by ZPRETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Malcom was very transparent and kept me informed every step of the way. I teach service excellence to our news employees so I know it when I see it. More

by GRUMPY59CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Daigle
December 06, 2023

The service center dealt with my problem quickly and professionally. They kept me apprised of the issues. Very satisfied with Hodges and would recommend highly. More

by SRBERGMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Hodges Mazda is wonderful! The people are so kind, knowledgeable and efficient. Travis was a joy to work with. I know that I pay more to get an oil change done here, but it’s w More

by POETRYBYJC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
December 05, 2023

No personal service. Every worker seemed to be worrying about finishing their work, that could wait, instead of helping customers. More

by THEPAT24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Honest and eager to find and fix errors. Took a bad situation and made it much better. More

by MLKTROUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl, Thomas, Cody
December 03, 2023

Thomas and the team are always so accommodating and the work is done on time and correctly each time. More

by DAVID_HODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Rafael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
December 01, 2023

This was the fastest I’ve ever been in and Out. I was extremely happy/ More

by WASHINGTONGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Good welcoming customer relations / advisor,, strong communication, competent mechanics, adequate waiting area. Listed prices not competitive. More

by EPALEVSKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Barefoot fine service advisor
December 01, 2023

Satisfied with service. Didn't enjoy that I waited 4 hours but I understand things happen and I was very patient. More

by HEATHERKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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