654 Reviews of Hodges Mazda - Service Center
I've been a customer of Hodges Mazda since 2012, purchasing three vehicles from them during that time. I had the pleasure of working with Corey who turned a negative situation, positive, and earned purchasing three vehicles from them during that time. I had the pleasure of working with Corey who turned a negative situation, positive, and earned my respect as a customer. More
I did not receive a vehicle inspection or video report. It is listed on the receipt but no inspection results or service suggestions were provided. 8AM appointment, received the care at approximately 9:40 It is listed on the receipt but no inspection results or service suggestions were provided. 8AM appointment, received the care at approximately 9:40 for only a brake fluid exchange. I had waited at the dealership. More
Great staff, quick service, everyone understood the stress we were under and did their best to help us make the best decision we could without pressuring us. Austin was amazing, he made the test drive stress we were under and did their best to help us make the best decision we could without pressuring us. Austin was amazing, he made the test drive and car selection very quick and easy, he also kept us informed every step of the way without the usual dealership games and wasted time. More
They addressed all my concerns The Hodges brothers have taken care of my family for 20 yrs. They are the best taken care of my family for 20 yrs. They are the best More
The service was great however you need to deep clean the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old the waiting area the chairs had crumb and dirt it was nasty and I could not sit in those se6. Coffee was cold a old More
Our sales person, Malcolm, was very attentive and worked hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an hard to remedy a tire issue with our used car purchase. We appreciate him, the receptionist (for being so kind to our daughter and letting her put an ornament on the tree), and the finance person (for executing the paperwork so efficiently). More
I believe automobile builders guarantee, 20 years of parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new scr parts. Hodges Mazda said they cannot repair my car because they couldn’t find the part and junk dealers didn’t have it. Someone stole a brand new screwdriver out of my car. They kept my car a week before telling me that it couldn’t be fixed. More
Excellent dealership. Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very cl Easy to make an appointment. The service writer was prompt. The waiting room is comfortable and has TV's and water. The entire dealership is very clean and comfortable. My car was repaired and serviced much quicker than I expected and the mechanic did an excellent job. The price was fair and I was happy. When I went to pay for my car a 3% 'convience fee was added on for using my credit card. I've spent thousands of dollars at this dealership on service they performed on my last three Mazdas. Unfortunately, I am searching for someone else to service my Mazdas in the future due to this fee. This is disappointing as I have always been pleased with Hodges Mazda. More