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Hodges Mazda - Service Center

Jacksonville, FL

4.6
744 Reviews

744 Reviews of Hodges Mazda - Service Center

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August 29, 2024

The staff are indifferent, they leave you alone to do their own things or chat with others. Don't waste your time, there are better dealers nearby. More

by lileiyang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
Aug 29, 2024 -

Hodges Mazda responded

Good afternoon, I just reached out to you regarding this; however, I was unable to reach you. Please feel free to contact me at my direct number (904) 562-1661 or by email at tmaierhoffer@hodgesmazda.com. I would love to resolve this and figure out what went wrong with your visit. -Thomas Maierhoffer

August 29, 2024

Corey, my service rep, walked me through the documentation of the work my car needed in a professional, non-pushy way. He was also able to get approval for a warranty item that I reported - unde More

by RICK3206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 25, 2024

pleasantly surprised . ..the salesmen out front were extremely helpful and courteous upon my arrival at the dealership as well. More

by GDEBPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
August 24, 2024

Used to be terrible about 1 year ago and things have changed for the better. This was my best visit so far! Keep up the good work! Excellent communication and the work done the same day as approval fr More

by CaptainDoubleBlade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Biers
August 23, 2024

Service was great. My service agent, Gio, was nothing short of outstanding...Kudos to Gio! I believe it was Darren, the finance mgr, who introduced himself to us with More

by muellerf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Hernandez, Darren Mathews
August 22, 2024

Excellent service, good energy, good people, they resolve any problem immediately, very clean! Nice environment More

by LORENDOSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
August 22, 2024

I was scheduled for window tinting and asked if they had time for an oil change, too. They had so many people ahead of me, but they set realistic expectations and said they would get it taken care of. I fel More

by WATSON45231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
August 22, 2024

I brought my vehicle in for service and Corey was great, very efficient and communicated. More

by SHICOU20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 16, 2024

I had a great experience at Hodges Mazda for my routine maintenance. There is never any pressure. The video review of the car analysis is such a great feature. Gage was very helpful and my wait was relaxin More

by SAW729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman
August 16, 2024

Corey was a great customer service rep. Timely, responsive and friendly. Only one issue finish service vacuum was done. More

by RLHMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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