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Hodges Mazda - Service Center

Jacksonville, FL

4.6
744 Reviews

744 Reviews of Hodges Mazda - Service Center

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September 11, 2024

Alway a good experience. Staff all were highly motivated and professional at all times. I felt important as a client. Keep up the great work!😎 More

by MRITTERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 11, 2024

I got my first car service since I bought it . It was general car check and oil change. Fast service and professional. Impressed! Thank you! More

by LANA81LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Smith
September 11, 2024

Skyler is an amazing sales person who had the car I picked out online ready for me when I arrived. All staff are time conscious and professional. I traded in a BMW vehicle for my new Mazda which is ev More

by BIGGLITTLEM
Recommend Dealer
Yes
Employees Worked With
Skyler Grimme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Mathews
September 11, 2024

I liked the video updating you on their findings during the service. Waiting area is comfortable, snacks, drinks and 2 TVs provided. More

by VHODG911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey checked me in and was polite., Rodney Cunanan
September 10, 2024

I explicitly told the service representative to NOT have my vehicle car washed during the service visit and they still did it anyway! Very dissatisfied with the service at this dealership! More

by VLADIMIR.LOLINCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Morgan
September 10, 2024

Simple warranty job, in and out quickly. Professional and courteous. Isue was resolved very quickly. More

by WODAVIS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
September 10, 2024

Great service with finding what exactly matching my budget and need. I don’t need to worry about anything. More

by DARRENLTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bozeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Good service and great customer service from Ethan and Vince. they are top notch. Thanks More

by ELLA888US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Rafael
September 07, 2024

Top notch service on my tires today! Very friendly and efficient experience. Will definitely return! More

by SUZANNEDAWN2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Someone took my sunglasses from my bag with the zipper on. I'm not sure how the trunk opened, but my sunglasses disappeared. I noticed it when I unpacked the stuff from my bag. Although the Mazda dealersh More

by JOCINEIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Maierhoffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Hodges Mazda responded

Hello, we do not appreciate you posting a negative review when your words are false. We not only reviewed all the footage of the entire time that your vehicle was here noting that no one ever opened your trunk; but also found video footage of you taking your sunglasses out of the trunk of your car and leaving with them. We mentioned on the phone with you that we would be happy to provide this footage to you. If we did lose your glasses we would immediately replace them as it is the right thing to do, but we have video evidence that the glasses left the building in your possession and it is not right to blame us for their disappearance. Thomas Maierhoffer

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