Hodges Mazda - Service Center

First time service customer and will DEFINITELY be back! !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advi !! I brought my 24 Mazda 3 in for basically a second opinion on 2 issues I had wanting to make sure if they were indeed normal or not. My service advisor Riley Morgan, was extremely friendly, listened to my concerns and was a wonderful person and a pleasure to talk with. He and I even looked at another Mazda 3 so I could show him 1 of the issues I was facing compared to my car. Riley even knew that something wasn’t right with the trunk lid. I explained that I went to another Mazda dealer to have the 2 issues looked at and was more less (in a nutshell) blown off with that dealer telling me that they were both “normal” and or “within tolerance”. Issue 1) Passenger front corner of the trunk deck lid was not flush with the passenger rear fender. Issue 2) Felt a slight jerk while cruising at odd number speeds (47mph for example). Riley had their master technician Steve look at both issues and while yes the transmission was definitely operating correctly, the trunk deck lid was not normal. When my car was ready, Riley informed me that Steve was in fact able to correct the issue with the trunk deck lid. I left Hodges Mazda extremely happy, knowing that my issues were resolved and 1 of them actually was fixed. I told Riley that I would again be DEFINITELY coming to Hodges Mazda from here on out to have my car serviced. THANK YOU SO VERY MUCH RILEY!!!! You made my vehicle experience that much better!!! More

Overall everything was great. I'm not impressed with the new phone system at all. I'm not impressed with the new phone system at all. More

Staff are always courteous, professional and the work is excellent. I appreciate the video summaries by the mechanics. excellent. I appreciate the video summaries by the mechanics. More

Service was fast and staff was great. Even came out and explained the work. Great Job! Even came out and explained the work. Great Job! More

There were issues with return calls after being disconnected. Staff insisted they called - nope no message and certainly no call. disconnected. Staff insisted they called - nope no message and certainly no call. More

I've been a loyal and dedicated customer since 2017. As long as things continue this way I will not shop anywhere else. As long as things continue this way I will not shop anywhere else. More

Easy to sked, good coupon offers,video inspection lets you exactly what technician is talking about you exactly what technician is talking about More

Cannot say it enough every visit to Hodges Mazda has been great, excellent customer service, great work and prompt and quick service. Thank you as always great, excellent customer service, great work and prompt and quick service. Thank you as always More

From the ease of scheduling an appointment to having the actual service performed, my experience has been very positive every time I have visited Hodges Mazda. Great attention and service by the employees w actual service performed, my experience has been very positive every time I have visited Hodges Mazda. Great attention and service by the employees who were involved and I interacted with. For all tech services performed to factory specs and the attention to the client (me), I thank you! More

The service department was very accommodating and professional. They performed the necessary tests and I felt confident in their findings. professional. They performed the necessary tests and I felt confident in their findings. More