Back

Hodges Mazda - Service Center

Jacksonville, FL

4.6
741 Reviews

741 Reviews of Hodges Mazda - Service Center

Sort by
February 08, 2025

Kathleen Pacheco was amazing! She greeted me as soon as I walked into the service department. She worked with me to get my car serviced as a walk-in to accommodate my schedule. Ka More

by leslietowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great customer service during my visit for an oil change and tire rotation. The inspection video was very thorough and all of the work was done in a timely manner. More

by Mathguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
February 05, 2025

Casey in the service dept is wonderful! Excellent service. I have nothing but positives to say about my experience at Hodges Mazda! More

by MATHEWS.MARINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
February 04, 2025

Great work, fast and efficient and very informative, love the summary they send you with the repair suggestions and how easy it is to accept or decline. More

by carolina-lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
February 04, 2025

Great service and great people. Work was done within reasonable timeframe. I was kept informed during my wait. More

by JPKINSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan, Rodney Cunanan
January 30, 2025

I was able to get an appointment for an oil change within one day. The communication with the technician was excellent! More

by MELISSA.CURBOW65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
January 30, 2025

Fantastic. Honest . Fast . Friendly service . Appreciate the help replacing my flat tire and checking that it was covered on my policy. More

by JENNIFERJORGENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Hamlinand Richard Smith
January 29, 2025

Everyone is amazing at this location! Best experience i ever had at any dealership - Ill recommend this location to anyone! Some of my Favorite People to deal with is Brian "Chief" fro More

by VICKY_RM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
January 27, 2025

Friendly service and the waiting room is clean and has plenty of room to work. More

by arescruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
January 27, 2025

Very professional service from start to finish. Riley Morgan always kept me abreast throughout the process. Could not have asked for anything more, perfect. More

by rr1814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Morgan - Service Advisor
2
...