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Hodges Mazda - Service Center

Jacksonville, FL

4.6
744 Reviews

744 Reviews of Hodges Mazda - Service Center

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September 19, 2024

I made an appointment at 7:30 in the morning because I had a nail in my tire. Turns out that I also needed an oil change. I was able to schedule early in the am, drop off at noon and finished before end More

by JGILBERT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know their names and can't find their pictures
September 19, 2024

The service performed was on time, and met expectations. The staff was very courteous and professional. More

by azekecse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman, Richard Smith
September 19, 2024

Although not perfect Hodges Mazda strives to make sure you are completely satisfied servicing your vehicle. Excellent communication between you and your service manager. More

by crockerdavid96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 19, 2024

My oil change took two hours while I was waiting. Apparently it was done, but nobody knew. More

by KATHY.PATTON.2012
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

The service was quick and painless. I’ve always enjoyed getting a video of the inspection of the vehicle. More

by TMCMURTRAY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Goodman
September 18, 2024

Great service, fast, effective, good communication. expectations were set and met. Agents were very professional and informative, I was kept informed throughout the servicing process. More

by carolina-lozano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 17, 2024

Drop off was easy, the service was quick, and the staff were friendly. Received an update right after service was done. More

by Greenawald.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Excellent service with great communication. Love the automated texting with a link to a Video showing you a live walkthrough of what they looked at and found on the car. More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
September 14, 2024

Corey was awesome and the service team was fast! The only annoying part about going into the dealership is always the fact the sales team comes up to you to try and sell you a new car. I was on the More

by KAYLAPOLK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tatsch
September 12, 2024

Riley in the service department provided excellent customer service by advising my husband of a complimentary oil change we were due but were not aware of. Great customer care! Thanks Riley! More

by COONEY_KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley in the service department
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