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Hodges Mazda - Service Center

Jacksonville, FL

4.6
744 Reviews

744 Reviews of Hodges Mazda - Service Center

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September 28, 2024

I was updated throughout the day. Pictures were sent to show me what was going on. Great communication! More

by KATHLEENMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
September 26, 2024

very professional and helpful. Corey Bier answered all my questions and always got back to me. More

by TSTACHELSKI695
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Corey Biers
September 25, 2024

Give me full attention, answer my questions. Make me feel like VIP when I go getting my car service More

by FODOARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
September 22, 2024

When I arrived and parked in the service center, several technicians passed by me and never addressed me. I finally went inside and spoke to Kody while several technicians again did not asked if ‘I needed h More

by ELIZDUBE7681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Stafford
September 22, 2024

Service is good and I am satisfied but the constant hounding to do surveys after every visit is annoying. Emails and text messages to do surveys is too much. More

by TAMELAJMOORE
Recommend Dealer
Yes
Employees Worked With
Corey
September 22, 2024

I was greeted and helped right away and updated with a recommendation from the mechanic which I accepted. All very professional and helpful. More

by BRIANANDKAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Cunanan
September 21, 2024

Fast, prompt contact upon completion of my service. Service folks were friendly and helpful with the process as well. More

by MSNEDDON89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Stafford
September 21, 2024

Always professional, friendly, and efficient with quality service. I use Hodges Mazda for all of my service. More

by MJSANDHSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey,Gage, Rodney Cunanan
September 20, 2024

The service team at Hodges Mazda did an excellent job both diagnosing and fixing the issues I was having with my Ford F-150. They were attentive and professional. It’s the service I’ve grown accustomed More

by JAGMLB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Service was very slow for an only change. Need to do a better job at adhering to appointment times. More

by SARAHHOMER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis
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