Hodges Mazda - Service Center

Great advisor, great service, great courtesy, great loaner program and very nice waiting room and excellent overall experience loaner program and very nice waiting room and excellent overall experience More

Excellent service center with truest helpful staff, they will have you in and out in no-time. will have you in and out in no-time. More

I am always satisfied with the service Kody, Travis and Carl is exceptional at what they do. Carl is exceptional at what they do. More

great experience, fast turnaround. They explained the issue in detail and gave us very competitive pricing. definitely will bring our car back. They explained the issue in detail and gave us very competitive pricing. definitely will bring our car back. More

Hodges Mazda has excellent customer service. They go above and beyond to assist their customers. I appreciate their team so much. I have been coming to this dealership for over 10 years. They They go above and beyond to assist their customers. I appreciate their team so much. I have been coming to this dealership for over 10 years. They are honest and fair. The service department is so pleasant to work with, they are the reason I am still driving a Mazda. They help me to maintain my vehicle and avoid costly repairs. More

Hodges Mazda customer service is the best. Staff is always friendly and accommodating. Overall a great experience. Staff is always friendly and accommodating. Overall a great experience. More

excellent service writer was very efficient and cordial i was in and out quickly overall a very pleasant experience i was in and out quickly overall a very pleasant experience More

If there were a "zero" no stars option, I would choose zero (0/5). I had to return my vehicle three (3) times to attempt to obtain the services I paid for. The alignment was not performed precisely and zero (0/5). I had to return my vehicle three (3) times to attempt to obtain the services I paid for. The alignment was not performed precisely and required a return visits to correct it. One or more of the new tires purchased were improperly balanced and possibly defective; which caused the vehicle to vibrate. After attempting to resolve the issues with 2 service technicians on 2 individual visits, I asked for the general manager. I was instructed to speak with Robert Service manager. He provided a 1 day rental and my vehicle required realignment and balancing. I requested changing all the tires for safety and a strong suspicion of a defective tire. Once again, I was informed that adjustments were made and my vehicle now drives safely. I was advised by the service writer who test-drove my vehicle, that the problems were repaired. My concern was, why was a service writer test-driving a customer's vehicle? Should a certified mechanic have test-driven my vehicle? My vehicle continues to vibrate, has a poor ride, and pulls to the right. Why is it that 3 return visits and the issues remain the same? Improvements are needed in the workmanship, training and certification of ALL staff. As well as, communication and professionalism training. There is NO regard for integrity and professional customers. The time I have spent returning on 3 occasions, along with phone calls and email messages is as valuable as your time. THANK YOU! More

Ethan Howell, Jacob Taylor, and Clayton Rutt were exceptional and made this car buying experience the best I’ve ever had. exceptional and made this car buying experience the best I’ve ever had. More

Corey was very helpful, great follow-up. Took care of an issue that needed to involve Mazda corporate so we got a loaner for a few days to have it fixed. Took care of an issue that needed to involve Mazda corporate so we got a loaner for a few days to have it fixed. More