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Hodges Mazda - Service Center

Jacksonville, FL

4.7
661 Reviews

661 Reviews of Hodges Mazda - Service Center

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November 23, 2024

I had a great experience with Hodges Mazda! They answered questions I had and I appreciate the time the Service Coordinator spent with me. More

by heatherh67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Great attention and service. I was greeted and immediately the vehicle was taken in for the scheduled service. Finished promptly and on point. Thank you! More

by tangois123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Barefoot
November 21, 2024

Was very pleased with car buying process at Hodges. Probably the best car buying experience I have had. My sales person, Mia, was excellent. Can’t say enough about the great job she did, including foll More

by GOFERSC2
Recommend Dealer
Yes
Employees Worked With
Mia in sales was great, 5 stars!
November 21, 2024

Riley was great at making it a quick and easy process. Hodges Mazda I will recommend to all my friends and family. More

by JEFFLEONARF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

I don’t know how they do it, but the staff is always fabulous. Kind, courteous, knowledgeable and just a joy to be around. I drive about an hour and my friends wonder why -- and it’s worth it. I’m beyon More

by POETRYBYJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all so great...I totally forgot to write down names
November 15, 2024

Very poor customer service and management doesn’t care about customer’s service needs. The management doesnt meet customers even if they ask them to hear their complaints , only service advisors interact More

by MANMOHANSD2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley
November 15, 2024

I will continue to buy my Mazdas from Hodges. They are the best dealership I have ever worked with. More

by KDALEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
November 14, 2024

The service we received to buy a new hybrid Mazda was prompt, easy and efficient. You swiftly answered all our questions and dealt with any outstanding problems. More

by DBURNHAM0650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, in the service department
November 14, 2024

Great service as usual. The service was very was punctual, the dealership very clean and the staff was very professional. More

by GWILL91303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
November 14, 2024

Awesome service! Quick and seemless! Shuttle service was excellent! Service person was professional and polite More

by SQUEEKEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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