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Hodges Mazda - Service Center

Jacksonville, FL

4.6
657 Reviews

657 Reviews of Hodges Mazda - Service Center

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November 19, 2024

I don’t know how they do it, but the staff is always fabulous. Kind, courteous, knowledgeable and just a joy to be around. I drive about an hour and my friends wonder why -- and it’s worth it. I’m beyon More

by POETRYBYJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all so great...I totally forgot to write down names
November 15, 2024

Very poor customer service and management doesn’t care about customer’s service needs. The management doesnt meet customers even if they ask them to hear their complaints , only service advisors interact More

by MANMOHANSD2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley
November 15, 2024

I will continue to buy my Mazdas from Hodges. They are the best dealership I have ever worked with. More

by KDALEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
November 14, 2024

The service we received to buy a new hybrid Mazda was prompt, easy and efficient. You swiftly answered all our questions and dealt with any outstanding problems. More

by DBURNHAM0650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, in the service department
November 14, 2024

Great service as usual. The service was very was punctual, the dealership very clean and the staff was very professional. More

by GWILL91303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
November 14, 2024

Awesome service! Quick and seemless! Shuttle service was excellent! Service person was professional and polite More

by SQUEEKEERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
November 13, 2024

Work was done in a timely matter. Thanks for taking care of my new CX 70 More

by RHONDAROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

The staff were courteous and friendly! My car was repaired quickly! Highly recommend Hodges Mazda! More

by HFRANNIEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
November 13, 2024

This is a great dealership to work with. Quick and smooth process. Help me find the right car with no pressure. More

by REGINALDPRYER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Cunanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maierhoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Seth and the financial team were great and I did not feel pressured at all which was important to me. I also did not feel judged for my circumstances and my wants for my budget and vehicle were taken serious More

by ASH.NESBITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
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