Hodges Mazda

If I could leave zero stars, I would have. On March 10th, my fiancé took my car in to get an oil change and informed me that a worker had crashed into my car and the bumper needed to be fixed. On March 10th, my fiancé took my car in to get an oil change and informed me that a worker had crashed into my car and the bumper needed to be fixed. My car was sent to a collision “shop” and I went to google it and found no address or number to call. I had not received updates on my car from Mazda or the collision shop. On April 1st, we went to return the rental and pick up my car Only to find that no one had inspected my car and the bumper was not even aligned and missing clips. We were advised to take our car home in the meantime. My fiancé spoke with the service manager who told him that it was a “courtesy” that they are fixing my car and that that did not have to be done because I signed a waiver that if a worker were to “slam” my car into a wall, they are not liable even though I just brought it in for an oil change. We were made to feel as if this was our fault and an inconvenience. 3 of my family members have purchased from this dealer as well because of the initial positive experience I had. I will not be using them or referring them to anyone again. Customer service needs great improvement. More

Riley is fantastic, very professional, thorough and thoughtful. Its a bit of a drive from my house but well worth the trip thoughtful. Its a bit of a drive from my house but well worth the trip More

After a couple of initial problems, they solved everything and were intent on providing superb assistance and service. I will be happy to do business with Hodges in the future! everything and were intent on providing superb assistance and service. I will be happy to do business with Hodges in the future! More

Great Customer Service at this Mazda Location. Chief helped me pick out the best options and explained everything in detail. Chief helped me pick out the best options and explained everything in detail. More

Amazing car dealership. Everyone was friendly and Seth was the best, he was very educated and helpful Everyone was friendly and Seth was the best, he was very educated and helpful More

Josh did a great and was friendly. He takes his job seriously and cares about the customer. He takes his job seriously and cares about the customer. More

This dealership is super awesome! Friendly staff who are professional and knowledgeable on every vehicle. Friendly staff who are professional and knowledgeable on every vehicle. More

Good service and do not try to oversell service explained completely and all questions answered to my satisfaction explained completely and all questions answered to my satisfaction More

Chief and the whole sales team were excellent. The service and communication was top notch from the sales person (Chief) to the sale manager to the finance individual. I had questions regarding t The service and communication was top notch from the sales person (Chief) to the sale manager to the finance individual. I had questions regarding the service package and the finance person walked me to the service department where the service representative clearly articulated what is and what is not included. No games just straight forward. A truly pleasant car buying experience More

Josh was a fantastic salesman to work with and the process was simple, smooth, efficient and pleasant. I would buy from Josh again. He worked within our request and found a way to make a great deal fo process was simple, smooth, efficient and pleasant. I would buy from Josh again. He worked within our request and found a way to make a great deal for us. I was very happy with his service. More