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Hinshaw's Honda
Auburn, WA
588 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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588 Reviews of Hinshaw's Honda
June 27, 2022
Had regular maintenance, new tires, key programmed, and other miscellaneous. Received calls with updates through out and everything completed very quickly. other miscellaneous. Received calls with updates through out and everything completed very quickly. More
by lizzie14
Employees Worked With
Sean
June 16, 2022
I have been a customer for 40 years and I have never had a problem. Service people are always polite and attentive. Honda is the most reliable of cars. a problem. Service people are always polite and attentive. Honda is the most reliable of cars. More
by Glen
Employees Worked With
Shaun
June 15, 2022
I have been taking my Honda’s for servicing to Hinshaw’s Honda for over 15 years. I have found them to be honest, thorough, customer focused. I woujd recommend them to any honda owner! Honda for over 15 years. I have found them to be honest, thorough, customer focused. I woujd recommend them to any honda owner! More
by Dave
Employees Worked With
Logan Ward
May 27, 2022
I just purchased a 2013 Nissan Altima from Hinshaws honda in Auburn. the mistreatment by the service department is the kind of experience i would not wish on any other cash purchasing customer. The salesman in Auburn. the mistreatment by the service department is the kind of experience i would not wish on any other cash purchasing customer. The salesman San and his Manager on duty were top notch but the rest of the dealership is far from courteous. Paying more than 2,000 above fair market value (my choice) i was assured vehicle was top notch and worth it. upon entering the car the following morning to discover HVAC controls are bunk. Brought to dealer for inspection and repair to have an invoice thrown in my face by Chris the service writer exclaiming "we're not paying for this". Nice treatment for a cash customer. Returned to get a copy of the inspection following day due to the fact my car lost over 10 mpg average since they touched it, half of the file was provided and the service manager exclaims "couldn't be us" after all, i know what it was when i arrived. I guess i should have asked real mechanics. Wish CarFax could base values on where you have to buy More
by john
Employees Worked With
San (sales) Chris (service)
May 13, 2022
The staff in the service department are always focused on my service needs. No matter who I work with they treat me like I am their only customer. I also love the fact that they have a “live” person answer my service needs. No matter who I work with they treat me like I am their only customer. I also love the fact that they have a “live” person answering the telephone. She is always very friendly and professional. It’s so refreshing to not go thru the prompts that takes forever to get where I need to go! I love knowing what to expect and when to expect it. They keep me informed every step of the way! Thank You Hinshaws staff! More
by Zoo Mom
Employees Worked With
Sean H.
May 11, 2022
Fast service, The service personnel informed me of the recommended service, then did what I requested with NO high pressure sales for additional work. recommended service, then did what I requested with NO high pressure sales for additional work. More
by Runnerguy
Employees Worked With
Mike
