Hines Park Lincoln

Beware of Service Department Took my 2018 Nav in for the 7500 mile service and they said they rotated the tires along with the oil change and standard inspection. The did not ro Took my 2018 Nav in for the 7500 mile service and they said they rotated the tires along with the oil change and standard inspection. The did not rotate the tires because my drivers side rear wheel was marked and is still in same location when they returned it. The work order said they were rotated. Very disappointed with the untruthful service. I am leery about ever taken it back because I can't trust them What a shame, because my buying experience was fine. Never had this problem at my last Lincoln dealership. More

Emily Kriszt was amazing! Emily Kriszt was amazing to work with! She made the trade in and buy experience super straight forward. I never felt pushed and it was a very relaxed Emily Kriszt was amazing to work with! She made the trade in and buy experience super straight forward. I never felt pushed and it was a very relaxed environment. The dealership is pristine and very comfortable. Not one bad thing to say! I would highly recommend them to anyone! Also, loving my new MKZ! More

My mother recently purchased a used Lincoln MKZ from this dealership. The car needed service on her passenger side airbag. The repair was made with no issues, she was given a loaner car (even more luxuriou dealership. The car needed service on her passenger side airbag. The repair was made with no issues, she was given a loaner car (even more luxurious than the one she purchased) and the technician noticed she had a tire in her trunk with a bent rim (pothole. Ugh.) and reminded her that she had paid extra for tire insurance and took the initiative to replace that rim !! She is very happy with the service and courteous treatment she received and so am I !! I recommend this dealership for sales and service. Job well-done : ) More