Hilton Head Honda

We will be back again in the future We just purchased our 6th and 7th Hondas from this dealership over the past 20 years. Colleen Gibbs did a great job with us on the selection of my CR We just purchased our 6th and 7th Hondas from this dealership over the past 20 years. Colleen Gibbs did a great job with us on the selection of my CR-V and in locating exactly the Civic Touring that my wife wanted. I would recommend that anyone who is interested in purchasing a Honda come to this dealership and ask for Colleen Gibbs. More

Satisfying experience, good people to work with As a regular customer of the dealership for service on my 2003 Civic, my decision to buy came on the heels of making some major repairs in a 30-day pe As a regular customer of the dealership for service on my 2003 Civic, my decision to buy came on the heels of making some major repairs in a 30-day period. My service tech, a woman named Lynn, gave me a loaner -- an Accord -- and I liked the feel of it. I returned the Accord after just one day, but Lynn had gone for the day, so I returned the next day to question some of the repairs, and asked her to connect me with a sales person. I met with Paul Savastano, who was new, briefly to discuss some Civics for sale on the website. One, a leftover 2015, sold later that day, a Saturday. A 2015 Honda Fit came up on the website over the weekend, but I had to work Monday and Paul was off Tuesday. I returned Wednesday, test drove the Fit, which had 7,377 miles on it and had been used as a courtesy car. By the time I got back from the test drive, it was late in the day. I'd done my homework on the value of my trade-in, the price of the Fit, and where I needed to be OTD to make the purchase happen. I also filled out the brief financing application so they could run my credit score. But I walked out because I wasn't happy with the numbers. There were other customers waiting to look at the car, and if they got it, I figured it wasn't meant to be. But Paul emailed me that night that those customers couldn't get credit & the Fit was still available. I have an excellent credit score, and even though I was paying cash for the car, I think letting them run my credit worked in my favor. The next day Paul, sales manager Will Floyd and I came to agreeable terms by phone and I went to the dealership to give them a deposit but I didn't have to. Probably because it was the end of the month, they took my old Civic in trade and I drove off with the car with dealer plates BUT with an insurance ID card with the Fit's VIN# on it, which my insurance company emailed to me. That was a Thursday. I returned the following Tuesday with a check and they put my old plates from the Civic on the Fit. Which is a sensational little car that I actually fell in love with at first site when I first laid eyes on it in the showroom in 2014. This is the third car I have bought dealing one-on-one as a single woman in the past 20 years. It gets easier every time, if you're willing to do a little homework and know something about negotiating. More

Very Positive Car-Buying Experience Recently my wife and I purchased a new CR-V from Hilton Head Honda. It was one of our most enjoyable car-buying experiences due to the expertise and Recently my wife and I purchased a new CR-V from Hilton Head Honda. It was one of our most enjoyable car-buying experiences due to the expertise and professionalism of the staff members at the dealership. Our salesman, Eric Kaseta, was very knowledgeable of the product, patient with our questions, and helpful throughout the process of negotiating our agreement, locating our selection from another dealership, and handling the delivery. The sales manager, William Floyd, was paramount to finalizing our purchase. Shawn Lessig, the business manager, was invaluable in thoroughly explaining our options and various other warranties that were available for the vehicle. My wife and I certainly appreciated we never felt pressured nor rushed during the process. We wholeheartedly endorse and recommend the Hilton Head Honda dealership. More

Wonderful No Pressure Experience My wife and I were searching for a new car for my daughter. Her current vehicle had over 100K miles on it and we wanted to get her something reliable. My wife and I were searching for a new car for my daughter. Her current vehicle had over 100K miles on it and we wanted to get her something reliable. We went to Hilton Head Honda. Our experience with Hilton Head Honda was fabulous. Brian Heidik was absolutely fantastic. We told him what our daughter was interested in and he showed us a number of options based on our criteria. There was absolutely no pressure from him to buy right away. We did not have to meet with the sales manager, etc. Brian worked with us on our timeline, they gave us a very fair trade in value for our vehicle and my daughter now has a reliable car. I cannot say enough about the experience at the dealership and how wonderful Brian was during this process. I would highly recommend Hilton Head Honda to anyone looking to purchase a vehicle. More

The best car buying experience EVER! Our salesman Kevin Heasley was the best. To be honest I went to the dealership with an attitude because I was not interested in a Honda, my husband o Our salesman Kevin Heasley was the best. To be honest I went to the dealership with an attitude because I was not interested in a Honda, my husband on the other hand had a different idea. As he said it "Every other car we see is a Honda CRV, all these people, the vehicle must be good!" Kevin was patient and kind, he definitely sensed that I was not interested and wanted a Volvo! We left the dealership and Kevin probably thought I will never see these people again. A few days later after a trip to the Volvo dealership that did not end well, my husband suggested that I take another look at the CRV. We walked in at 6:45 and found Kevin and I did take another good look at the CRV and dollar for dollar I got a brand new vehicle fully loaded for a lot less than than the Volvo and the staff at the dealership couldn't be any nicer! Kevin was a dream of a salesman, very nice not pushy! I am trying to talk my daughter into a new Honda. More

Mistake made and FIXED. Kudos to the parts deptartment and Jeff Kohler, I was visiting from out of state and placed an order for an radiator overflow tank for our Pilot. Up Kudos to the parts deptartment and Jeff Kohler, I was visiting from out of state and placed an order for an radiator overflow tank for our Pilot. Upon checking the order they mistakely ordered the windshield fluid tank by mistake. They cancelled my order and agreed to send me a return credit reciept in the mail and I informed them I would order the part when i got home. When I arrived home I found a Honda package and note from Jeff, the correct part applogizing for the mistake and no charge for the part. More

Pleasant, painless and efficient We had visited several competitors Showrooms checking out their vehicles.. Our intent was to ultimately boil down what we saw into a couple of makes We had visited several competitors Showrooms checking out their vehicles.. Our intent was to ultimately boil down what we saw into a couple of makes and models. Honda was never in mix. While heading home after a Dr. visit we rode by Hilton Head Honda,. realizing at that point we missed them in our search. A quick U turn was made and we entered the lot. No sooner were we out of the car and a Salesman appeared, introduced himself and offered to help us. We thanked him and said we were just looking. ""No problem" he responded "but if you do have any questions I'll be right over here" Soon we were asking him questions about the CRV and he answered every one of them.. We told him we were going home to think about it and would call him if we had any more questions or had decided that was what we wanted. That happened and we set up an appointment for a test drive early the next morning. Two hours after our arrival we departed as the new Owners of a beautiful Honda CRV. It was without question the nicest, most cordial, negotiation and vehicle purchase we have ever made---and we're not kids. Brian Heidik, our Salesman, was extremely professional and most important, knowledgeable, regarding all phases of the sale and delivery. " , More

Third car from Hilton Head Honda Our third buying experience at Hilton Head Honda totally lived up to our expectation. Salesman Ryan Walline was patient, helpful, and attentive. He Our third buying experience at Hilton Head Honda totally lived up to our expectation. Salesman Ryan Walline was patient, helpful, and attentive. He was even ready to complete the deal when I arrived without warning and he was helping another customer - he seamlessly took care of us and her at almost the same time. And, of course, we love the new car. More

Exceptionally Happy Customers We couldn't be happier with our experience buying our new 2016 Honda HR-V from the friendly, courteous pros at Hilton Head Honda! Every person we dea We couldn't be happier with our experience buying our new 2016 Honda HR-V from the friendly, courteous pros at Hilton Head Honda! Every person we dealt with treated us with warmth and professionalism. From Carol at the reception desk, to Sales Managers Will Floyd and Jim Quance, to Finance Manager Shawn Lessig, to our salesperson, Nick West and the rest of the staff (Stephanie, Colleen and Linde, to name a few), literally EVERYONE at Hilton Head Honda made us feel very comfortable with the process of buying our new Honda. We would never consider buying a new Honda anywhere else! More

Three Months Still No Warrenty We purchased a used car for our daughter in March 2016, and we also purchased a warrenty at that time. Now it's 3 months later and we still have not r We purchased a used car for our daughter in March 2016, and we also purchased a warrenty at that time. Now it's 3 months later and we still have not received the warranty, even after many calls and even asking again at the dealership. More