Hilton Head Honda

Amazon customer service respectful courteous personable! !! Always leave with freshly washed car. The BEST ever!!! !! Always leave with freshly washed car. The BEST ever!!! More

I think the seating arrangement in waiting area can be changed to be more customer friendly - it’s hard to sit and look at each other for an hour. changed to be more customer friendly - it’s hard to sit and look at each other for an hour. More

Jacob was great. We love our new Honda Ridgeline. they were attentive they worked with our budget found us the exact car for us us. We love our new Honda Ridgeline. they were attentive they worked with our budget found us the exact car for us us. More

I'm always treated well in service or sales. Everyone is genuinely friendly from the highest to lowest employee. Good formula to keep customers. Everyone is genuinely friendly from the highest to lowest employee. Good formula to keep customers. More

Pleasant purchase experience. ..no hard sell, no surprises and no extra fees. Very accommodating wrt pre-purchase inspection by 3rd party mechanic ..no hard sell, no surprises and no extra fees. Very accommodating wrt pre-purchase inspection by 3rd party mechanic More

We were very pleased with the dealership and especially our salesman, Jacob. He was not only knowledgeable about the vehicle, but patient while explaining it to us. We highly recommend this dealership fo our salesman, Jacob. He was not only knowledgeable about the vehicle, but patient while explaining it to us. We highly recommend this dealership for all your needs! More

Routine maintenance service done while I waited. Nice waiting area with guest wifi. Courteous service personnel. Nice waiting area with guest wifi. Courteous service personnel. More

I had been searching for a particular used truck with specific specifications and mileage limits, a virtual rifle shot in the dark. After several months I saw one at Hilton Head Honda that was a match, b specific specifications and mileage limits, a virtual rifle shot in the dark. After several months I saw one at Hilton Head Honda that was a match, but a little outside of what I budgeted. I made the dreaded call and spoke to Tim. This is where reality diverged from my expectations. Tim was straightforward but polite. No manipulative language, no traps, no pushy "let me make a deal". I informed him I was three hours away and had questions and a couple of concerns. He addressed them directly, and even took pictures of the undercarriage and sent them to me, all on a Friday afternoon at closing. We talked price and he gave me something very close. While arranging my finances I did not contact him until the following Monday. We came to a tentative final agreement on the sale if it was still available 2 days later when I was able to make the trip. He maintained great communication, checking with the me the evening before and the morning of the trip, and came in on his off day to get me taken care of. We even asked them to put in up on the lift so I could check underneath, and then I sprung a possible trade-in at the last moment. Tim was patient and let us do our thing until we were satisfied. Once all that was done it was just a matter of getting the paperwork done. Was a rainy day, but they took the truck back inside to spiff it up, topped of the tank (38 gallons) and shook hands and sent us on our way. Each for the three people we interacted with were professional, efficient and patient with a couple of old graybeards picking the vehicle apart (Tim, the Sales manager I think, and the finance guy-sorry I did not remember all the names). All in all I doubt I could have asked for a smoother and pleasant experience, and Tim was a pleasure to deal with as a human being, not just a sales guy. Much appreciated Tim. Rick O. More

The personal were polite and professional. The work took exactly what they told me that it was going to. It was a good experience. The work took exactly what they told me that it was going to. It was a good experience. More

Hilton Head Honda employees are always pleasant. They explain, and show you, the needs of your car. Abby was our service tech on our most recent visit. There was a minor issue. She took care of it q They explain, and show you, the needs of your car. Abby was our service tech on our most recent visit. There was a minor issue. She took care of it quickly and satisfactorily. Highly recommended. More