Hilton Head BMW

We worked with our client advisor Kevin Payne, to find the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in the right car for us. He found the exact car we were looking for, and worked with the manager to schedule a quick delivery! The pricing and trade in values were very competitive with other BMW dealers.We have never experienced a more professional client advisor, that really listens to all your questions and comes up with solutions. Overall, the entire team is very friendly and helpful at all times. We have not used the service department yet, but I bet they will be great to work with as well. We would purchase again form this dealer, and we will ask for Kevin Payne to assist us. More

We had the best experience buying a car from Vertus Herron at Hilton Head BMW. He was understanding of our needs and found the right car for us. The overall dealer experience was also great, everyone Herron at Hilton Head BMW. He was understanding of our needs and found the right car for us. The overall dealer experience was also great, everyone there was very helpful. I still go back every week for our free carwash. The service department is number one in my book. More

Friendly knowledgeable team work. Our first experience Friendly knowledgeable team work. Our first experience with Vertus Herron our sales rep was the best car purchase we ever experienced ( and we have Friendly knowledgeable team work. Our first experience with Vertus Herron our sales rep was the best car purchase we ever experienced ( and we have had many ). After our purchase he introduced us to an entire team from management, sales staff, service writers and even the mechanics of which we have been treated with the utmost respect. On time service, updates from sales team and even someone who helps program your car to your new phone, all our questions have been answered. Management who know your name and greet you upon arrival... There is ALWAYS someone there to take care of you at all times and most importantly with a smile and they do mean it... You know the lady who answers the phone is smiling the way she talks to you.. Hot coffee and a TV while you wait, which your wait seems to never be to long, how much better can you have it... We are the lucky ones to have this Hilton Head BMW Dealership in our area.. More

I worked over the phone with Vertus Herron to get the exact BMW x5 that I wanted. He was wonderful to work with. He is extremely knowledgeable, friendly, and responsive. When I arrived at the dealership, exact BMW x5 that I wanted. He was wonderful to work with. He is extremely knowledgeable, friendly, and responsive. When I arrived at the dealership, he had everything ready and waiting which made the process very smooth. I highly recommend Vertus Herron and Hilton Head BMW. They are tops for customer service and selection. I couldn't have asked for a better experience from start to finish. Well worth the drive from wherever you live - I drove from Chattanooga, Tennessee just to have the great HH BMW/Vertus Herron experience! More

Working with Kevin Payne as my Client Advisor was a pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and ans pleasure from the start. He is personable and provides a no pressure experience while allowing you check out the car/s you are interested in and answering any questions you may have. He even went above and beyond to detail my new X3 himself and picked it up from my house in Savannah, left me a loaner and then returned it after having XM installed. I wouldn't hesitate to recommend this dealer in general and Kevin in particular if you are looking for a new or used BMW. More

Donnie did a fabulous job helping me figure out what was wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they wrong with my car. I can tell he has great knowledge and is very client focused. The service department is well run and I enjoy going there as they are often quick to volunteer a loaner car. More

Vertus Herron was very nice to work with when purchasing my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit t my new BMW. When I had any questions or inquiries, he was prompt and helpful in his response. I have had my car for a month, and anytime I visit this dearership, ALL employees are extremely friendly and helpful. Hilton Head BMW is a great dealership with great employees! More

We have owned several Hilton Head BMWs and found each to be worth the money. Bill Riley has always made the car buying experience great. be worth the money. Bill Riley has always made the car buying experience great. More

Working with Bill was a great expeairence. I told him what i was looking for and he hunted it down and emailed me the info. He wasn't trying to push me in any direction I didn't want to go. I recommend h what i was looking for and he hunted it down and emailed me the info. He wasn't trying to push me in any direction I didn't want to go. I recommend him to all my friends and family. In fact, the day I bought from him he found my sister a car that met her needs perfectly. You can't go wrong with Bill. More

When we visited this BMW dealership we weren't sure what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealersh what brand of car we wanted to buy--just that we wanted a quality car that would fit our travel needs. We had checked out the local Mercedes dealership as well as Audi. (I was leaning toward a Q5). Even though we were shopping for a car for me, my husband wanted to look at BMWs. When we walked through the door of this BMW dealership our sales person, Kevin Payne, introduced himself, asked what we were looking for, had us sit in an i528. I liked the way it "sat" not so much the color. I was also still interested in a SUV. Long story short--Kevin had us drive several different models, and he noticed I preferred white with crean interior. He put us in a white i528 with cream interior, revved up the airconditioner (it is HOT down in Bluffton, SC) and I drove the car. I liked it a lot! Kevin was so patient with all my questions---(ok, it took me 3 hours of his time as well as a large iced tea to finally make a decision) I drove my new BMW home the next day. After that, Kevin called to see how I was doing with the car---Now that is service! Would I recommend this sales person to my friends? You bet! More