
Hilton Head BMW
Bluffton, SC
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Vacationers in the market - Go by Hilton Head BMW! I purchased a used X5. I searched for weeks near home but checked the Hilton Head BMW page while visiting. Luckily, they had a great fit for what we I purchased a used X5. I searched for weeks near home but checked the Hilton Head BMW page while visiting. Luckily, they had a great fit for what we wanted and a price that worked. Jerry Mitchell took me for a test drive and was very upfront about a small issue with the car. A problem with a camera which they intended to fix. The sales manager, Joel Barrow, worked with Jerry and they made sure I was taken care of. They found a very reasonable interest rate for me. Detailed the car perfectly. Once it was ready, sent all the paperwork via FedEx. Finally, they delivered the car several hours to my doorstep. I found the manual was missing, but before I could contact them Jerry sent an email saying a new manual was being delivered! I really appreciated those two taking a complicated situation and making it problem free. I couldn't be happier. Thanks guys! More
A very "referral worthy" experience I was shopping for a used BMW (6 Series) and had a very good experience with my sales guy Chuck & Bob in Finance. From their initial expert advise thr I was shopping for a used BMW (6 Series) and had a very good experience with my sales guy Chuck & Bob in Finance. From their initial expert advise through steering me to the right car & the right financing for the deal, it was an all around easy & pleasant event. I'll definitely use the service center for maintenance in the future. The genius Tilly was also very helpful in teaching me all of the cars "tricks". Having had less than favorable experiences on multiple occasions with another local dealership I was grateful to find these pros. More
Hilton Head BMW Vertus helped me find the CPO BMW that met my requirements at an excellent. He listened and did not pressure me to buy or look at vehicles I was not i Vertus helped me find the CPO BMW that met my requirements at an excellent. He listened and did not pressure me to buy or look at vehicles I was not interested. Friendly and attentive customer service. More
First Class Service I just purchased my CPO 740Li from Hilton Head BMW and could not be more satisfied. The service was outstanding and the overall experience was nothin I just purchased my CPO 740Li from Hilton Head BMW and could not be more satisfied. The service was outstanding and the overall experience was nothing short of excellent. Joel Barrow & Stephanie Sullivan were a complete joy to work with and I will be back for my next car purchase. These guys really do set the standard for what the car buying experience should be. More
Stephanie Sullivan is a complete professional, more than competent, and a true pleasure to work with. She and Steve Molthop (manager) made sure I was constantly informe is a complete professional, more than competent, and a true pleasure to work with. She and Steve Molthop (manager) made sure I was constantly informed about the progress of my car. She has sold me three vehicles, each one better than the last. I have recommended her several times and will continue to do so. Thank you Hilton Head BMW... L. Rachell McMiller More
2008X5 repairs John in the service department was great. He handled my repairs after some frustration with other staff, and was very accommodating. He returned any c John in the service department was great. He handled my repairs after some frustration with other staff, and was very accommodating. He returned any communications promptly and even had the car delivered when it was done.He is Bunker far the best person in the service department. More
No pressure, seamless purchase We were looking for a used car for our daughter. We found one that we liked and began the process. The professionalism and assistance of Liane truly m We were looking for a used car for our daughter. We found one that we liked and began the process. The professionalism and assistance of Liane truly made this an efficient and stress free purchase. More
Great experience and great service 👍 This was my 5th new BMW and again a great total experience. Everything about this dealership is First Class and what makes it great are all the people This was my 5th new BMW and again a great total experience. Everything about this dealership is First Class and what makes it great are all the people. The service department is exceptional, the sales team is always ready to help out and the BMW Genius has great knowledge how to get you familiar with all the options on your vehicle. A special thanks to Vertus, Sydney, and Steve for making my purchase a very happy experience. Thumbs up to this dealership 👍 More
Excellent buying experience. On 12/27/2017 I purchased my new (to me) vehicle from Hilton Head BMW. My sales advisor was Chuck DeCarlo. He was extremely helpful, knowledgeable a On 12/27/2017 I purchased my new (to me) vehicle from Hilton Head BMW. My sales advisor was Chuck DeCarlo. He was extremely helpful, knowledgeable and courteous. We made our purchase without hassle and on mutually agreeable terms. There was full information and disclosure at all times. I would highly recommend Mr. DeCarlo and Hilton Head BMW for your purchase. Over the last 20 years I have purchased other cars from this dealership and always had a pleasant experience. More
A pleasant buying experience. I worked with Liane at Hilton Head BMW on purchasing one of their pre-owned BMWs. She was very knowledgeable and helpful throughout the process. I was I worked with Liane at Hilton Head BMW on purchasing one of their pre-owned BMWs. She was very knowledgeable and helpful throughout the process. I was very pleased with how willing to work with me the dealership was and with the service I got from everyone involved in the sale. I would recommend Liane and Hilton Head BMW to anyone looking to purchase a vehicle. More