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Hilton Head BMW
Bluffton, SC
675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 676 reviews
May 02, 2020
I literally had the best Experience of my life Joe in Service and Mike Milligan the Service Manger went way beyond means to take care of me and all my needs, will indefinitely will always keep my busines Service and Mike Milligan the Service Manger went way beyond means to take care of me and all my needs, will indefinitely will always keep my business, BMW OF Hilton Head hands down the Best BMW in SC!!!! More
by gadsdentilly
Employees Worked With
Mike Milligan
March 19, 2020
Brad, our service manager was very polite, professional and catered to our needs. I highly recommend visiting this dealership for all your business. Top notch!!!! and catered to our needs. I highly recommend visiting this dealership for all your business. Top notch!!!! More
by BRIGGSPB
Employees Worked With
Brad
March 07, 2020
Great Tel Customer Service from Isaaca Called the dealership as I had changed my iPhone to an upgraded model and it did not seem to pair my BMW X-3 with my new iPhone 11 Pro.I had tried for Called the dealership as I had changed my iPhone to an upgraded model and it did not seem to pair my BMW X-3 with my new iPhone 11 Pro.I had tried for about an hour to try and get the new phone working through the car. Isaaca walked me through the process of resetting the car to accept the new phone. She had me up and running in about 5 minutes. Great lady....great service!!!!! Dave Hannah Bluffton More
by davehannah
Employees Worked With
Isaaca
January 20, 2020
Outstanding service! Recently had a scheduled routine service. Brad quickly accommodated my request. The entire staff was helpful, attentive, and welcoming. Service was Recently had a scheduled routine service. Brad quickly accommodated my request. The entire staff was helpful, attentive, and welcoming. Service was perfect and easy. But an above-and-beyond fact.... I was delayed in getting there to pick up my car, turns out it was actually washed twice because pollen accumulated on it between when service and wash was initially finished and when I actually picked it up. Now that tells me they care about how my car looks for me and how BMW looks to the general public. I've had other cars, Benz, Audi, none treat me as well as BMW Hilton Head. More
by Happydriver
Employees Worked With
Brad, Stephanie
January 07, 2020
I have purchased 4 BMW’s from Vertus Herron at this dealership. Vertus is extremely knowledgeable and friendly. I highly recommend him! When having my cars serviced, Brad is the guy to see. I feel like dealership. Vertus is extremely knowledgeable and friendly. I highly recommend him! When having my cars serviced, Brad is the guy to see. I feel like HH BMW takes great care of me and my car. More
by bell1994
Employees Worked With
Vertus Herron, Brad
October 26, 2019
One of the best car experience ever!! I want to take a moment and share a positive experience I had at Hilton Head BMW and specifically, with Zac. I found a great car at an excellent price I want to take a moment and share a positive experience I had at Hilton Head BMW and specifically, with Zac. I found a great car at an excellent price and Zac worked with me through every step of the sales process; from working with my credit app to delivering car on time as promised. We couldn’t find the car I wanted so Zac took few days to locate it at a different dealership. When all options failed, Zac helped me build my X5 just the way I wanted it. I honestly don’t think I could of gotten this kind of service at any other dealership. Truly great people to work with and amazing customer service. This is my second car from HH and won’t be last. More
by Bijal Patel
Employees Worked With
Zac
October 14, 2019
Unprofessional business Me and my wife drove almost 3 hours to pick up our new car. Right before arriving I finally got in touch with our salesman, Stephanie, who told us the Me and my wife drove almost 3 hours to pick up our new car. Right before arriving I finally got in touch with our salesman, Stephanie, who told us the vehicle had sold. We were so excited the day before because we had done everything they asked then to find out that someone came in and bought it that same day. The salesman did no call us to let us know it sold. It was a waste of time and energy out of both me and my wife to find out we were just dealing with a shady company. At first there was no, owe I am so sorry or anything. It was just said to us “the car was sold”. I would not recommend Hilton Head BMW to my worst enemy. More
by Bryan1215
Employees Worked With
Stephanie in sales
September 26, 2019
BMW a Professional Organization I arrived at BMW to sell them a used car and purchase another car. All the sales staff were very pleasant, and professional. Remy Colman did an I arrived at BMW to sell them a used car and purchase another car. All the sales staff were very pleasant, and professional. Remy Colman did an excellent job putting the deal together. More
by Miguel
Employees Worked With
Remy Colman Sales
August 02, 2019
SImple and Professional Process I called inquiring about a used car at 3:00 Wednesday afternoon and got in touch with Larry Mitchell, salesman. We had negotiated a fair price by 5:0 I called inquiring about a used car at 3:00 Wednesday afternoon and got in touch with Larry Mitchell, salesman. We had negotiated a fair price by 5:00 that afternoon. I made the trip to Bluffton from Savannah this morning, Thursday, the car was fully-detailed and ready to test drive. Came back, completed paperwork, and was on my way. By FAR the BEST car buying experience I have ever had. I would HIGHLY RECOMMEND Larry Mitchell and the other staff I worked with. More
by Boatfreak
Employees Worked With
Mike - Finance Manager
June 28, 2019
Highest Level of Customer Service By far the best BMW dealership with the highest level of customer service! From the moment I inquired about my next vehicle Mark was on top of it, kno By far the best BMW dealership with the highest level of customer service! From the moment I inquired about my next vehicle Mark was on top of it, knowledgeable and accommodating. Mark went above and beyond no matter how many times I changed my vehicle interest. Joel was the number genius and offered great incentives that I couldn't resist. Joel made sure I got top dollar for my trade so I could get the best deal on my now new car! Michael was very detailed and ensured that I understood all the finance paperwork we went over. He also explained to me the different protection plans offered to protect my vehicle for a great price. I am beyond satisfied with my amazing experience and purchase at Hilton Head BMW and look forward to becoming a repeat client for years to come. Thank you and continue providing first class service! More
by FirstLady_Hammond
Employees Worked With
Mark, Joel, Michael
