Hilton Head BMW

Every time I seek service from HHBMW I am pleased with how I am helped and the quality of the workmanship. My contact the last few times has been Brad and although he is busy he treats me and my problem w how I am helped and the quality of the workmanship. My contact the last few times has been Brad and although he is busy he treats me and my problem with enthusiasm. I’m never disappointed with Hilton Head BMW service. More

We have used this dealership on several occasions for our BMW. X3. Kristen, our service person is always extremely helpful, professional, caring, and personable. Our service at Hilton Head BMW has always bee BMW. X3. Kristen, our service person is always extremely helpful, professional, caring, and personable. Our service at Hilton Head BMW has always been excellent! More

Ready and timely in service request appointment! Gave up to date information on bmw maintenance specials. Gave up to date information on bmw maintenance specials. More

Kobey was terrific, professional and honest. Made purchase very easy. Had all paperwork ready and answered all questions. Made purchase very easy. Had all paperwork ready and answered all questions. More

Great service and timing. Very courteous and my car was very clean when returned to me. Very courteous and my car was very clean when returned to me. More

Professional courteous service with a great service representative No hidden fees and positive attitude from scheduling to completion representative No hidden fees and positive attitude from scheduling to completion More

E xcellent Customer Service from start to finish. Very efficient as well. Brad was quick, knowledgeable and easy going Very efficient as well. Brad was quick, knowledgeable and easy going More

Poor service. They took 3 days for a tire change. They ordered the wrong tires. Did not offer a loaner car. Brad was not helpful at all. No communication. He said They took 3 days for a tire change. They ordered the wrong tires. Did not offer a loaner car. Brad was not helpful at all. No communication. He said my battery needed changed and I said please check the connection. Never called back said it was a loose cable He put his out of office on before 5pm when they are open to 6pm. I called on Thursday to see if the car was ready it was but again no communication to call me. When I picked it up there was grease all over the tires not sure why it was not wiped off. Spoke to the manager he said he was sorry but they are short staffed. More

Kristen was great …. .as expected above average customer service …which is very hard to find these days .as expected above average customer service …which is very hard to find these days More

Excellent Customer Service from start to finish. Very efficient as well. Brad was quick, knowledgeable and easy going.. Glad he was able to get me squared away!! Very efficient as well. Brad was quick, knowledgeable and easy going.. Glad he was able to get me squared away!! More