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Hilton Head BMW

Bluffton, SC

4.9
675 Reviews

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 675 reviews

April 02, 2025

I always work through Kristen , and she always takes care of me quickly and promptly. To be honest, she is the only person I have contact with from BMW, and if I were to purchase again she would be one of th More

by Russmaynard9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Rismiller
Apr 05, 2025 -

Hilton Head BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kristen here at Hilton Head BMW! We look forward to your next visit! Take care!

April 01, 2025

Great customer service. They are professional and prompt with repairs. Robert Barnes explained the process and kept us informed. Our courtesy driver, Jerome, was as friendl More

by rlbdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Apr 05, 2025 -

Hilton Head BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Everything and everyone was great! Great customer service and timely service. Waiting area clean and comfortable More

by SWBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
Mar 30, 2025 -

Hilton Head BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Car was ready repairs done to spec everything was good. Car not washed for pickup More

by Jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 28, 2025 -

Jodi responded

Car was ready repairs done to spec everything was good car not washed for pickup

March 26, 2025

Always professional and friendly. I never feel they are pushing additional cost and repairs on me. I also like my service Advisor Bryan. More

by Lowcountryjeff62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mixon
Mar 28, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with Bryan! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2025

We had a tire puncture on our M440 BMW during our visit to Hilton Head. We contacted the dealership and worked with Service Advisor Casey Pride. She arranged an appointment the same day and we were back on More

by wrj500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Pride
Mar 28, 2025 -

Hilton Head BMW responded

Hello, we're happy you found Casey to be so supportive during your experience here at Hilton Head BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

I’ve bought five BMW’s at this dealership with no complaints. Service has always been excellent. More

by dschopfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Mar 28, 2025 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 25, 2025

Outstanding service. Efficient. Car was cleaned. Ten out of ten. I will definitely go back. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Mar 28, 2025 -

Hilton Head BMW responded

Hello Christian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 23, 2025

Robert is an outstanding service representative. I always come here to service my car. Even when they’re busy, the staff communicates and tries their best to accommodate your needs. Kristen R also i More

by israellancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Kristen R
Mar 24, 2025 -

Hilton Head BMW responded

Hi, thank you so much for your positive comments about Hilton Head BMW! We look forward to your next visit! Take care!

March 23, 2025

Good work Kristen. Will be back. Nice loaner…roof works great. Thank you again all at BMW Hilton Head More

by Smithbaker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 26, 2025 -

Hilton Head BMW responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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