
Hilton Head BMW
Bluffton, SC
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I always work through Kristen , and she always takes care of me quickly and promptly. To be honest, she is the only person I have contact with from BMW, and if I were to purchase again she would be one of th of me quickly and promptly. To be honest, she is the only person I have contact with from BMW, and if I were to purchase again she would be one of the main reasons for that. More
Great customer service. They are professional and prompt with repairs. Robert Barnes explained the process and kept us informed. Our courtesy driver, Jerome, was as friendl They are professional and prompt with repairs. Robert Barnes explained the process and kept us informed. Our courtesy driver, Jerome, was as friendly as can be and a pleasure to talk with. More
Always professional and friendly. I never feel they are pushing additional cost and repairs on me. I also like my service Advisor Bryan. I never feel they are pushing additional cost and repairs on me. I also like my service Advisor Bryan. More
We had a tire puncture on our M440 BMW during our visit to Hilton Head. We contacted the dealership and worked with Service Advisor Casey Pride. She arranged an appointment the same day and we were back on to Hilton Head. We contacted the dealership and worked with Service Advisor Casey Pride. She arranged an appointment the same day and we were back on the road in mid afternoon. Casey was great to work with during the entire process. She kept us informed on the progress of the tire replacement during our wait. Casey was very professional, polite, courteous and a pleasure to work with. She is a fine representative of the dealership. The dealership is clean and has a nice waiting area for customers. More
Robert is an outstanding service representative. I always come here to service my car. Even when they’re busy, the staff communicates and tries their best to accommodate your needs. Kristen R also i I always come here to service my car. Even when they’re busy, the staff communicates and tries their best to accommodate your needs. Kristen R also is outstanding. Every visit I either have Robert or Kristen R as my service representative & both continuously exemplify what service is all about! More