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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
727 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 727 reviews

May 30, 2025

Great service and communication with all staff. Highly recommend to anyone in the Hilton Head area. More

by harringtondavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
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Jun 01, 2025 -

Hilton Head BMW responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 30, 2025

Service advisor was great. Although it did take over 2 hours for a simple oil change More

by Bakpanor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 04, 2025 -

Hilton Head BMW responded

Bakpanor, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. Please contact us if there's anything we can do to make your next visit a 5-star experience for you. Steve Molthop, General Manager smolthop@hiltonheadbmw.com

May 28, 2025

Always feel like they have my best interest in mind. Actually enjoy me service visits there. More

by Lowcountryjeff62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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May 30, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

All service completed on time, meeting all expectations of quality service. I would highly recommend the dealer to others. More

by Tommy.zeuner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 29, 2025 -

Hilton Head BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2025

Just bought another BMW from this dealership because my experiences with sales and service in the past were so good. Service is always quick, easy and accurate, while the sales team is always friendly, kno More

by Jwatkins123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
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May 29, 2025 -

Hilton Head BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2025

My adviser was pretty rude and not polite, other than that is okay I guess More

by Kevin Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine
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May 23, 2025 -

Hilton Head BMW responded

Thank you for reaching out regarding your concerns with your recent service visit. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Donald Hooks Service and Parts Director - Hilton Head BMW 843-815-1501

May 19, 2025

Good experience and good sales rep. 3rd new BMW purchased from this dealer and service is good More

by Velmedrml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge, Brian Shirley
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May 22, 2025 -

Hilton Head BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

While there were some issues with the first salesperson I spoke to, the sales manager and subsequent salesperson were both terrific. More

by tarheelmd80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shirley
Report | Print
May 19, 2025 -

Hilton Head BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

Service and service advisor are excellent. Steve Griggs is wonderful and trustworthy, listening closely to my concerns with my BMW and addressing them. He is a great representative for HH BMW. More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
May 18, 2025 -

Hilton Head BMW responded

Hi Carol, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We hope you have a great day!

May 15, 2025

I appreciate the courtesy with which I was treated - and the thoroughness of the technicians. Sending me a short video of the car inspection was a real plus! More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Barnes
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May 18, 2025 -

Hilton Head BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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