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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.9
675 Reviews
Call Dealership (843) 815-1501
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1230 Fording Island Rd

Bluffton, SC

29910

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Showing 675 reviews

April 18, 2025

They did in 4 days what the previous service shop took 5 months to fail to do - and they did it for half the cost. And the service rep (Casey) who worked with me was the most professional, knowledgeable and More

by michaelcapron78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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April 17, 2025

Knowledge, customer service, responsiveness to questions. As for the creator of this survey I do not like being told how many words to use to express my opinion More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi Carol, we truly value your business and thank you for bringing this to my attention. We’d like the opportunity to learn more about your experience and work toward a resolution. We look forward to speaking with you. Please reach out using the information provided below. Steve Molthop General Manager smolthop@hiltonheadbmw.com

April 17, 2025

Stephine Sullivan was very helpful in selling us two cars this past month at HH BMW. More

by rickreagan3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephine Sullivan
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Apr 18, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Stephine to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Service department is very easy to deal with. Liked working with Steve Griggs in service More

by dibatgpw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Griggs
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi, we're happy you found Steve to be so supportive during your experience here at Hilton Head BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

I do not write reviews for any organization! I am of the opinion that most people are not truly honest in their opinion. More

by Valerieam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Barnes
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April 17, 2025

Had special oil change price for tax weekend and it was very easy to make an appointment on line. More

by jensen9718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan mixon
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April 17, 2025

Casey was my service advisor. She has done a great job. She is very knowledgeable with great customer service experience. More

by Mohamed Ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
April 16, 2025

Service department is outstanding…. Robbie in particular is very helpful, thoroough, and knowledgeable. He kept me informed during the entire service experience. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Report | Print
Apr 18, 2025 -

Hilton Head BMW responded

Hi Bernie, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Stephanie made the process of buying a car out of state super easy. Everything was straight forward and seamless. We made the deal and they drove from Hilton Head to Athens, GA to deliver my new car to me. More

by pmcrae54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Apr 17, 2025 -

Hilton Head BMW responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Always great to work with. Just the nicest most professional people. Steve is always on top of it!! More

by Db
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Apr 17, 2025 -

Hilton Head BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Thank you, and have a fantastic day!

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