Hilltop Nissan

They are not a reputable dealership. My 2019 certified car was supposed to come with two key fobs and they only gave me one. Horrible! car was supposed to come with two key fobs and they only gave me one. Horrible! More

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP. I purchased a 2020 Nissan Rogue on March 20, 2021. I worked with Anthony Freda, who at first, seemed like a nice guy, but I soon learned how much of a purchased a 2020 Nissan Rogue on March 20, 2021. I worked with Anthony Freda, who at first, seemed like a nice guy, but I soon learned how much of a lying, deceitful person he was. The first issue arose with my plates and registration. I was given a temporary plate that expired on April 18th. However, I did not receive my permanent plates/registration until May 4th. I messaged Anthony to see if he could get me another temporary plate just to get me by until my permanent plates/registration arrived. He said he could only issue new temporary plates after mine expired due to state law. I understood. Come April 19th, I messaged him to see if he could get me a new temporary plate. On April 21st, he said he sent a request for a new temp to the state. Then... crickets. Next issue - I purchased the vehicle knowing full well that the car only came with one key. However, Anthony informed me that he would be sending me a second key. I followed up on April 29th, and was informed that he was “waiting for the right match”. On May 22nd, I went to my local Nissan Dealership to get my oil changed as the oil change sticker was still on the car for the 16,000 mile mark. I had purchased my car at 20,788 miles. Therefore, that was not done. Once my oil change was completed, I was informed by the advisor that my brake fluid was not changed plus my cabin filter and engine air filter were not replaced. The service advisor was very surprised at this as he mentioned these are things that are normally taken care of before purchase. My fiancé reached out to to the dealership - Anthony got involved and sent a picture of a service report. IT WAS FOR THE WRONG CAR - a 2017 Nissan Rogue that wasn’t mine. When my fiancé called him out, he said everything I had listed had been done, but no picture of a service report for MY car was sent. My fiancé also called the dealership to speak with Bill, the sales manager, to see why this wasn’t taken care of. He was nearly impossible to get ahold of via phone. Whenever I called, I asked if Bill was available and wanted to make sure that he was at his desk before I was transferred. Lo and behold, I kept getting transferred to voicemail by various employees. My fiancé somehow got ahold of him and inquired as to why I didn’t have my second key yet after two and a half months, why the three items weren’t taken care of before I drove away with the car, and he also threw in the fact that Anthony lied about the battery being changed when, in fact, the battery date marker said 2019. Bill didn’t seem sympathetic at all. He even got Anthony on the phone to try to defend himself. He swears he never mentioned that the battery was new, but we have proof via text that he said so. Bill then said, “The battery works though, right?” That’s not the point. The point is we were lied to on more than one occasion. I told them I would be there Saturday, May 29th, to get my second key and get my other items taken care of. When my fiancé and I arrived, we told service what we were there for - to get the filters replaced, brake fluid drained, pick up a second key and have it programmed to the car. We asked the service advisor to please ensure we got our old filters back... this was to prove a point. While we were in the service area waiting, Anthony walked right by us and didn’t say a word. He did know we were coming as he told us the time to be there and informed us they had the key in stock. Kind of ironic how they had the key the day I threatened to show up and not for the past two and a half months. Once the servicing was complete, my fiancé checked over the car. All looked fine. He went back inside to show Anthony how disgusting the filters were... they were literally black - Anthony just shook his head and walked away. Can’t lie yourself out of that one, buddy! More

FIRST TIME BUYING FROM THIS DEALSHIP. ANTHONY MADE THE EXPERENCE STRESS FREE. I NEVER HAD A BETTER EXPERIENCE BUYING A NEW CAR. ANTHONY DID ALL THE WORK. I WAS GREATLY IMPRESSED BY EVERYONE I MET. LOVE MY EXPERENCE STRESS FREE. I NEVER HAD A BETTER EXPERIENCE BUYING A NEW CAR. ANTHONY DID ALL THE WORK. I WAS GREATLY IMPRESSED BY EVERYONE I MET. LOVE MY NISSAN. THANK YOU More

Pete Surdi did a great job taking care of all my needs when i purchased my new car at Hilltop Nissan. He is a total professional. The overall experience was fantastic. i was all shopping experiences can b when i purchased my new car at Hilltop Nissan. He is a total professional. The overall experience was fantastic. i was all shopping experiences can be that good. Plus all the management came by to thank me and added that extra layer of satisfaction. More

Thank you so much Sebastian your service was excellent!! I will be back with my husband in a few months when my lease is up I will be back with my husband in a few months when my lease is up More

I have been a loyal customer for over 25 years and never had an issue with their service. My vehicles were always serviced in a timely manner and the staff is always courteous and professional. had an issue with their service. My vehicles were always serviced in a timely manner and the staff is always courteous and professional. More

Amazing experience trading in my car. Service was impeccable and beyond my expectations! I usually dislike this process but Sébastien made it a comfortable process. impeccable and beyond my expectations! I usually dislike this process but Sébastien made it a comfortable process. More

I had a wonderful experience buying my car from Hilltop Nissan at East Hanover, NJ. I just got my third 2021 SL Rouge from Hilltop Nissan and I couldn't be happier with the experience. I can not say enough Nissan at East Hanover, NJ. I just got my third 2021 SL Rouge from Hilltop Nissan and I couldn't be happier with the experience. I can not say enough about my wonderful experience in purchasing my Rogue through Sebastian Armanetti at Hilltop Nissan. Sebastian is amazing and simply "The Best". He made my experience of purchasing a vehicle at Hilltop Nissan non-exhausting and I felt so comfortable interacting with him. The process was fast, easy and I got a great deal. He got me the exact SL Rouge I had my heart set on, a two tone orange/black color. Simply said, buying a car there was enjoyable. Thank you, Mr. Sebastian Armanetti, for creating an excellent experience for me. I highly recommend Sebastian and Hilltop Nissan for your next car. More

I recently purchased a new car at Hilltop Nissan. Without a doubt, it was the easiest experience I have ever had buying a car. Anthony was professional and courteous. He made the whole process pai Without a doubt, it was the easiest experience I have ever had buying a car. Anthony was professional and courteous. He made the whole process painless. Kudos also to Dean and the financial team. Such a great experience. More

My wife and I leased two cars in 10 days from Hilltop Nissan. Peter Surdi made the experience enjoyable! We’ll be back and recommend them highly! Nissan. Peter Surdi made the experience enjoyable! We’ll be back and recommend them highly! More