Hilltop Nissan

A while ago I fell on some hard times. I lost my job and was going through a pretty messy divorce. Bills were piling up and I just couldn’t afford to pay them at the time. Though I was able to find a new jo was going through a pretty messy divorce. Bills were piling up and I just couldn’t afford to pay them at the time. Though I was able to find a new job and move on with my life, my credit score took most of the hit. For the last couple years I’ve been slowly rebuilding my credit and it is getting better. Still, I still have problems applying for financing for certain big ticket items. You should have seen what I had to go through just to get financing for a computer! That’s why when my car broke down, I was dreading having to get a new one. Fortunately I went to Hilltop Nissan I told the sales associate right from the get go about my credit problems. He didn’t seem too worried. That helped me relax when we looked together for a new Nissan. After a very pleasant and informative shopping experience I finally met my fear – the financing department. After checking all my credit reports and financing he said the one word I never thought I would hear, “approved!” I couldn’t believe it. Just like that. Hilltop Nissan took me in and gave me the credit I needed. Because of my credit, I’ve been turned away from a lot of different places. But not at Hilltop Nissan. I’ve had the car for a couple of weeks now and it is driving perfectly. More importantly, I received a payment that I can afford. Now I can drive without having to worry about breaking down or going broke. Thank you Hilltop Nissan! More

A co-worker of mine recently purchased a Nissan Versa from Hilltop Nissan. He had such good things to say about them that I had to try them out for myself. I have been looking all over for a new 2011 Nis from Hilltop Nissan. He had such good things to say about them that I had to try them out for myself. I have been looking all over for a new 2011 Nissan Z. I mean I've looked all over for one. The internet, the newspaper - everywhere. I've actually called dealerships and had been told they were in stock, but when I arrived, there were no Nissan Z's to be found. So after the glowing review my co-worker gave me, I called Hilltop Nissan. Not only did Hilltop Nissan have the 2011 Z, they got the color I wanted with the features I wanted too. What a find Hilltop Nissan is. When I arrived, the salesman took his time with me going over every feature of the Nissan Z, even a couple I didn't even know about. Even though I was pretty much sold, he took me on an extended test drive even to a parking lot where I could really test drive the performance of the Nissan Z. And I thought the test drive blew me, that was until I saw the price. I couldn't believe how low it was. As I said, I've been looking for a new 2011 Nissan Z for a while, and this by far was the lowest I've ever seen one. I didn't even have to negotiate the price. It was absolutely the deal I wanted on the car I wanted. I'm actually considering going back to Hilltop Nissan and purchasing a pre-owned vehicle for the days I don't want to drive my new Z! When I was there, I saw Hilltop Nissan had a huge pre-owned section too. More

I decided to use the internet to find my new vehicle. I googled New Jersey Nissan dealers and stumbled upon Hilltop Nissan. I've always liked Nissan vehicles and had owned and leased many throughout my lif googled New Jersey Nissan dealers and stumbled upon Hilltop Nissan. I've always liked Nissan vehicles and had owned and leased many throughout my life. When I arrived at Hilltopnissan.com, not only was the site easy to use, I filled out a request and got a call back within a hour from a salesman. An actual salesman called me back!! He reviewed my request and even had a price ready for me. The price I was quoted over the phone was so good I set up an appointment that night to go for a test drive. I ended up financing a new Nissan Rogue. After filling out all the paperwork with the finance guy, I drove off happy that I got a great rate. I was surprised when he called me back two days later to say that he got me an even better rate. It was only a difference of $7 a month, but the fact that he was still working to get me an even better rate meant the world to me. Other places would just have processed my paperwork without a second thought. Not at Hilltop Nissan. Overall the service and price were good, I can't imagine ever shopping anywhere else again. I've told all my family and friends about the level of service I received at Hilltop Nissan. It is rare that you come across a dealership that is actually working FOR you and not against you. Great price. Great car. Great Dealer. Thank You Hilltop Nissan. More

Called for new vehicle lease pricing. When asking for basic information on the lease (lease payment was WAY too high after i did some quick calculations) the Salesman on the phone was rude and sarcastic basic information on the lease (lease payment was WAY too high after i did some quick calculations) the Salesman on the phone was rude and sarcastic after I called him out on yet high lease price. I eventually hung up the phone as I could not believe a Salesman would treat a potential customer this way. I would never recommend this dealership to any friend or family member. More

As a result of my company's business relationship with Nissan, employees are entitled to "Preferred Pricing" from Nissan. With a claim certificate, employees of my company can go to a Nissan dealership a Nissan, employees are entitled to "Preferred Pricing" from Nissan. With a claim certificate, employees of my company can go to a Nissan dealership and get pre-negotiated pricing without the need for haggling. My wife was set on a Murano. When presented with the certificate, my salesperson Ed Rodriguez was eager to help and indicated that he would be happy to honor the offer and that this type of program made his life easier. I work in finance and have a great deal of experience with leases so I would say I'm a well informed consumer. When the price was presented to me, it seemed too high. I had built a lease model on my computer and the monthly payments did not make sense relative to what the offer was supposed to be. After much pressure from the wife, I decided to move forth with the purchase. I figured that I could always follow up after the fact and if things didnt check out, I'd reach out to Nissan Corporate. Bottom line, 2 months later I get an email from Nissan "Time is running out to redeem your preferred pricing claim form". I called Nissan and told them that I had redeemed it. They said that the paperwork necessary for the dealer to receive reimbursement from Nissan Corporate had never been submitted. I called my salesperson at Hilltop and he adamently confirmed that I received the preferred pricing. Being a skeptic, I called Nissan back and after threatening to file a complaint with the state attorney general's office, they connected me with the head of the preferred pricing program. The gentleman who assisted me from Nissan Corporate was absolutely terrific. He confirmed that I didnt get was I was supposed to and after months of him following up on my behalf, I received a check from Hilltop for $1,650. No note in the envelope, just a check. While I was pleased with the ultimate outcome, I felt it was important to let anyone know who was in the market for a Nissan not to go to Hilltop or they too will likely get frauded by the low life car dealers that work there. More

After a long drawn out process to purchase the vehicle i was plasantly supprised to see they after they told me that the financing was 0% they paperwork showed 5.9%, but the sales manager with the bad attit was plasantly supprised to see they after they told me that the financing was 0% they paperwork showed 5.9%, but the sales manager with the bad attitude and the chip on his shoulder explaind to me that the total of payments came to the same. Some how thay played numbers with the fianance papers but the total for the vehicle was exactly The same.All i can say is be-aware of this dealer. The salesman was good to work with but the sales mananger thinks he just walked off the set of the Sopranos and the owners son who is running the place is no better. I would of rathered bought a car from a used car place that has a mananger who's nickname is snake and has more gold than Mr.T. I think what really made me take the time to write the review was how rude and unprofessional the Owners Son was. Nissan and Hilltop Nissan will never get any of my business again. This is my first and last Nissan. Unfortunatly for them i purchase 1-2 new vehicles every year. They lost what could of been a good customer. Hopefully someone from Nissan will see this review. More

I WENT TO LEASE A NISSAN, I HAVE POOR CREDIT AND ACCORDING TO THEIR AD ALL PROBLEMS CAN BE RESOLVED AND I WOULD GET A CAR. MY SALESMAN, MACK WAS LAUGHING AT ME WHEN I SAID I WANTED TO LEASE A 2008 ACCORDING TO THEIR AD ALL PROBLEMS CAN BE RESOLVED AND I WOULD GET A CAR. MY SALESMAN, MACK WAS LAUGHING AT ME WHEN I SAID I WANTED TO LEASE A 2008 CAR, WITH A CO-SIGNER.MY FRIEND WAS WITH ME TO CO-SIGN. AFTER AN HOUR OR SO. I WAS TOLD I COULDN'T GET A USED CAR OR LEASE A CAR BBBBUUUUTTTTT I COULD BBBBUUUYYY A NEW CAR WITH A CO-SIGNER. IT WAS LIKE THE OLD SHELL GAME, THE PAPER WORK SAID MY FRIEND WAS A CO-OWNER--WE BOTH SAID NNOOOO. WE KEPT CALLING THEM ON THEIR ACTIONS, SO I THOUGHT IT WAS ALL RESOLVED ONLY IF I COULD BRING $2300.00 IN THE NEXT DAY. WELL PROBLEMS AROSE AND I COULD ONLY GET $700.00. I CALLED DEAN SAID NO PROBLEM. THAT'S WHEN DEAN AND THE MANAGER WERE TALKING TO US AS IF WE WERE THE PROBLEM AND THEY WERE GETTING TESTY. I FELT SICK TO MY STOMACH. THE SALESMAN, KEPT SAYING HE NEEDED TO GET THE CAR OFF THE FLOOR, HE'D GET $25.00 EXTRA FOR DOING. I DID GET A REBATE AND $1000.00 FOR MY OLD CAR. THE BIG SURPRISE WAS LATER IN THE NEXT WEEK, THE PAYMENT BOOK WENT TO MY FRIEND, MY CO-SIGNER NOT ME. SHE HAS BEEN GETTING BAD CREDIT NOTICES FROM CONSUMER REPORTING AGENCIES. THEY ARE NOTICES OF ADVERSE ACTION TAKEN AND STATEMENT OF CREDIT DENIAL, TERMINATION, OR CHANGE. ACTION TAKEN: REFUSAL TO GRANT LOAN. DO NOT GO TO HILLTOP! More

When I went there this Saturday and found no other customers there an hour before closing, I should have known something was wrong with this dealership. I had just come from an Infiniti dealership whe customers there an hour before closing, I should have known something was wrong with this dealership. I had just come from an Infiniti dealership where I received expert attentive service from a salesman. Even though I had no plan to buy a car on the spot, the Infiniti salesman recognized my value as a potential customer in the near future. At Hilltop Nissan I expressed interest in seeing a Z and was immediately brought to one on the lot and asked if I was ready to buy it. Upon indicating that it was a big decision and took more than just looking at to buy the young salesman lost interest immediately. I am a very mild mannered person and we became involved in an argument where he expressed that he has never thought about future potential customers and always knows exactly what he wants when he comes to buy a product. He thought it was ridiculous that I was asking him to explain some of the features of the car As I began to walk away, he had the audacity to request his card back. This is not the place you want to go to buy a car. Buying a car is not a one day experience, it is a multi-year relationship. Why do business with a place that is so short sighted? More

Me and my family were disappointed with this dealer for more then one time. My first bad experience with them which I should of known only was trouble is when I signed my contract for leasing an Altima. more then one time. My first bad experience with them which I should of known only was trouble is when I signed my contract for leasing an Altima. When I went to pick it up I saw on the signed contract that my payment amount was about $30 a month higher then for what I had signed and agreed on, they had scribbled out the origianal one and wrote this new price in. What happened was they showed me a car and we agreed on it and the price and they wrote it up not realizing that they had sold me a car that was a little better then what they thought so they just assumed that when I picked it up that I would be ok with this new price. Well obviously I wasn't. The best part is that they didn't even tell me that they did this, they were just hoping that I wouldn't realize it. And when I did approach them on it they were like - Oh yeah I forgot to tell you. I couldn't believe that they tried to do this to me especially because the owner knew my father quite well. Their services takes much longer then they say it will, they have no loner cars for you. The 2 times I had my car serviced was a nightmare. So me being nice and giving them a second chance I went back after my 3 year lease to get a murano, thinking that I leased from them before they would be good to me. Wrong. They tried to lease me a car for a riducoulous amount of money so I left. I went down the street to another Nissan dealer and got the same car for almost $80 less a month. So when I called them to tell them I wasn't getting the car from them and that I got it much less all of a sudden that price was ok. I couldn't believe that they would drop the price that much which meant that they were trying to rip me off an extreme amount. Shame on them. I will never go to them again. My parents also had a bad experience with them as well. My parents purchased a car from them. When my mother went to pick it up the sales man (not her origianal one) tried to sell her an extended warrenty. When she said no I already discussed this with my other salesman he wouldn't stop. Over and over again my mothe said that she didn't want it and over and over this man kept pushing. Finally my mother called my father not knowing what to do since this salesman wouldn't give her the new keys and kept pushing on this extended warrenty, my father told him no a numerous amount of times until my father demanded to speak to the manager. Finally after arguing with the manager my mother got her keys and left. The managers excuse was that he was just looking out for you and doing his job. Looking out - the salesman was getting my mother nervous, my father upset I don't call that looking out. How many times can a person say no. So to me their customer service stinks!!! I will never go to that car dealer again, nor will my parents, or anyone in our family. More