Hilltop Nissan
East Hanover, NJ
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I am not someone to bother writing reviews but I really feel the need to after my experience at Hilltop Nissan. They all treated me so well. I was originally dealing with Damian and Anthony when Bob came o feel the need to after my experience at Hilltop Nissan. They all treated me so well. I was originally dealing with Damian and Anthony when Bob came over and asked me if my daughter and I were hungry. He bought us lunch while we waited and gave my daughter a coloring book. Normally I would consider this excellent customer service and then I found out from Damian that Bob is not an employee but actually the owner of the dealership. Now that's awesome customer service! More
I always feel like a welcome customer at Hilltop Nissan. Scott Maggio goes beyond the call to explain what service is needed and why. I am always amazed at the cleanliness of the service area. Scott works w Scott Maggio goes beyond the call to explain what service is needed and why. I am always amazed at the cleanliness of the service area. Scott works with me to ensure I need to spend as little time as possible waiting for car service. More
The best service dept hands down. The work is done so well that you don't even know that your vehicle was touched. They put everything back the way it's supposed to be with no missing parts right down to well that you don't even know that your vehicle was touched. They put everything back the way it's supposed to be with no missing parts right down to the clips and screws. I have been to three other Nissan dealerships for service that were a total nightmare until I found this dealer. They even put things back that other dealers that did repairs left off. If you are having problems finding an excellent service dept you owe it to your self to give this dealer a try, you won't be disappointed! More
Damian was so great to work with! He really knows a lot about cars and answers any questions you have. He made me feel very comfortable with my purchase of my Nissan Murano. Damian is very friendly and eas about cars and answers any questions you have. He made me feel very comfortable with my purchase of my Nissan Murano. Damian is very friendly and easy to talk to. I will recommend him to my friends and family that are looking for a new car as well! More
Damian was the greatest salesman I have ever encountered in my years of buying cars. I purchased three cars from him and I was never more satisfied. Damian's knowlege about his product was the best. A pleas in my years of buying cars. I purchased three cars from him and I was never more satisfied. Damian's knowlege about his product was the best. A pleasure to work and I wouldn't ever go anywhere else. Dean, the finance manager, was great to work with as well. He was very detailed about my finances and didn't leave anything out. Anthony, the GM, ran a tight ship. I was greeted with smiles from everybody and couldn't be more satisfied with the customer service. Bottom line is this, Hilltop Nissan is number one in product, customer service, and all around great people. Damian was the greatest to work with and he makes you like a friend rather than a customer. Hilltop is number one!!! More
This was my first time buying a car on my own. I immediately fell in love with a 2008 Jeep liberty. Although it was used, it was in mint condition. Working at a Nissan dealership, Damian was still immediately fell in love with a 2008 Jeep liberty. Although it was used, it was in mint condition. Working at a Nissan dealership, Damian was still quite knowledgeable about the car and its history. He was very friendly and not too pushy. As a young female buying my first car I dreaded nagging car salesmen. Damian provided me with an enjoyable experience. He got me an amazing interest rate as well as free oil changes for a year. I was so impressed with his knowledge of cars and enthusiasm. All in all, as a first time buyer, I was nervous to deal with car salesmen; haggling prices, talking about financials and details of the car. Damian made me feel comfortable and not like I was being taking advantage of so I was able to make a big financial decision easily. More
I leased my car from Hilltop Nissan and have ONLY brought it back there for service and also body work. Scott makes it EXTREMELY easy to bring in the car anytime or any day that makes it convenient for me. it back there for service and also body work. Scott makes it EXTREMELY easy to bring in the car anytime or any day that makes it convenient for me. My most recent visit, I had my car side swiped and there was damage to the door and the side view mirror ... As soon as I called Scott to tell him ... he had me bring the car in, and gave me a loaner car, so I wasn't without a car, and had my car back to me in 2 days. He is always pleasant to deal with and always has my best interests in mind when working on my car. I trust him entirely with the service of my car. Your dealership it quite lucky to have an employee like him working. More
I have been to many dealers with the same problem, All said i needed to replace the motor to the cost of thousands , I then was told to call Scott at hilltop, He and Mr O'brien were able to diagose the re said i needed to replace the motor to the cost of thousands , I then was told to call Scott at hilltop, He and Mr O'brien were able to diagose the real problem and then replaced the needed part. Saving me thousands. I would reccommend them to anyone ! Thank you Hilltop Nissan. More
I had a an experience that far exceeded my expectations when dealing with Hilltop and Mr. Porter specifically. I originally got an Altima from Nissan in Denville, which was just an experience to say the l when dealing with Hilltop and Mr. Porter specifically. I originally got an Altima from Nissan in Denville, which was just an experience to say the least. But about a year and a half later I was already 12,000 miles over my limit so I stopped by Hilltop just to see what my options were and to see the differences in the 2008 and 2010 models. He went over my options regarding my present car first. He explained what the buy out would be at the end as well as what the cost of miles would be if I continued at the pace I was on. Then after I knew what to expect with my original car we discussed looking into a newer Altima because I was interested in upgrading a few features. After him demonstrating absolute patience with a customer who knows little to nothing about cars he was able to work up a few different scenarios that actually fit in my price range and were not making me stretch my financial situation to unaffordable levels. When the details were in front of me, I was able to take the scenarios home with me and discuss with friends and family more familiar with the process of purchasing/leasing cars than myself. It was interesting to see that everyone agreed that the offer I was getting for the upgrade was the best overall option from all options (keeping my car and upgrading). So literally two weeks later I walked into Hilltop spoke to Damien and my original deal was still available and when signing the paper work he explained thoroughly what I was looking over and allowed me to read all the paperwork. When it was all said and done I had a no hassel transaction and I was pleasantly surprised to see he was aware enough to increase the milage on my lease and get every single upgrade we discussed into the car for a payment that went up under $25 per month. Very impressed with the whole transaction from top to bottom and I absolutely would recommend anyone to take the time and speak with Mr. Porter if they need an opinion that is trustworthy. More
I've got to tell you, I'm not one to go public about an experience with a car dealer.. .but I just got finished wrapping up a deal with Hilltop Nissan in East Hanover that has restored my faith in humanit experience with a car dealer.. .but I just got finished wrapping up a deal with Hilltop Nissan in East Hanover that has restored my faith in humanity, I mean as far as I'm concerned, all car dealers are the same. Not Hilltop. I was looking for an Altima with very specific options. I told the Hilltop salesman I would not budge on any of my options. Actually I had been comparison shopping and was trying to see where Hilltop would come in on the Altima I had in mind. I thought the salesman was going to give me a song and a dance about it or try to sell me "something better". Instead, he said, "Let's go find that Altima you're looking for." He went through their whole inventory with me... I mean every car that even came close! I kept telling him close was not an option. He was really good about it. He said he'd make a couple of calls to other dealers to see if they had my exact specs. I left thinking, "I'm never going to hear from this guy again!" A day later I got the surprise of my life. Rocco ... that's the salesman's name ... called me and said he found the car and could have it for me right after the weekend if I was ready to sign. I said, "woah, what's this going to cost?" That's when he hit me with surprise number two. The Hilltop price was even better than the lowest one I'd already gotten. So here's the bottom line: I trust Hilltop and on a scale of one to ten, I'd give them a solid 9.5. One other thing... I don't know what all the sale folks at Hilltop are like... but I sure would recommend Rocco! The paperwork was a breeze and Hilltop took care of everything ... including the plates and all that stuff. The car was perfect. Rocco got the right color, the right options and the right price for me. The whole thing was perfect. More