Hilltop Nissan
East Hanover, NJ
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Buying a new car could be a very frustrating experience. After going to several dealers to choose a model we still had to find a dealer to purchase a vehicle. We went to a Nissan dealer in our area and the After going to several dealers to choose a model we still had to find a dealer to purchase a vehicle. We went to a Nissan dealer in our area and the place was full, many customers waiting and when we finally get some help from a salesperson he wasn't "very nice"; he was trying to force us to fill up some paperwork and have our credit checked. Making the long story short: because of this saleman we almost decided to go with another manufacturer. Next morning I've mentioned to a co-worker about the terrible experience we had so far and he sugested to stay away from highway dealers. He told about Hilltop Nissan (he is a long time customer) and another dealer in the same area; we decided to give it a try. I noticed the difference as soon as we started talking to the saleman, he made us feel very confortable and didn't "push" the sale. We went back the next day to fill out some paperwork and in few more days we drove a brand new Nissan. Ed Rodriguez was very patient and honest with us! This dealer will be my first stop when I decide to replace my other car; hopefully this car is just the beginning of a lifetime relationship. More
I always have a good experience everytime I bring my car for service. Everyone is very helpful and do everything possible to resolve any issues. I would definitely recommend this dealership for sales as wel for service. Everyone is very helpful and do everything possible to resolve any issues. I would definitely recommend this dealership for sales as well as service. Currently looking for another family car, and this dealer is my first choice. More
I am not someone to bother writing reviews but I really feel the need to after my experience at Hilltop Nissan. They all treated me so well. I was originally dealing with Damian and Anthony when Bob came o feel the need to after my experience at Hilltop Nissan. They all treated me so well. I was originally dealing with Damian and Anthony when Bob came over and asked me if my daughter and I were hungry. He bought us lunch while we waited and gave my daughter a coloring book. Normally I would consider this excellent customer service and then I found out from Damian that Bob is not an employee but actually the owner of the dealership. Now that's awesome customer service! More
I always feel like a welcome customer at Hilltop Nissan. Scott Maggio goes beyond the call to explain what service is needed and why. I am always amazed at the cleanliness of the service area. Scott works w Scott Maggio goes beyond the call to explain what service is needed and why. I am always amazed at the cleanliness of the service area. Scott works with me to ensure I need to spend as little time as possible waiting for car service. More
The best service dept hands down. The work is done so well that you don't even know that your vehicle was touched. They put everything back the way it's supposed to be with no missing parts right down to well that you don't even know that your vehicle was touched. They put everything back the way it's supposed to be with no missing parts right down to the clips and screws. I have been to three other Nissan dealerships for service that were a total nightmare until I found this dealer. They even put things back that other dealers that did repairs left off. If you are having problems finding an excellent service dept you owe it to your self to give this dealer a try, you won't be disappointed! More
Damian was so great to work with! He really knows a lot about cars and answers any questions you have. He made me feel very comfortable with my purchase of my Nissan Murano. Damian is very friendly and eas about cars and answers any questions you have. He made me feel very comfortable with my purchase of my Nissan Murano. Damian is very friendly and easy to talk to. I will recommend him to my friends and family that are looking for a new car as well! More
Damian was the greatest salesman I have ever encountered in my years of buying cars. I purchased three cars from him and I was never more satisfied. Damian's knowlege about his product was the best. A pleas in my years of buying cars. I purchased three cars from him and I was never more satisfied. Damian's knowlege about his product was the best. A pleasure to work and I wouldn't ever go anywhere else. Dean, the finance manager, was great to work with as well. He was very detailed about my finances and didn't leave anything out. Anthony, the GM, ran a tight ship. I was greeted with smiles from everybody and couldn't be more satisfied with the customer service. Bottom line is this, Hilltop Nissan is number one in product, customer service, and all around great people. Damian was the greatest to work with and he makes you like a friend rather than a customer. Hilltop is number one!!! More
This was my first time buying a car on my own. I immediately fell in love with a 2008 Jeep liberty. Although it was used, it was in mint condition. Working at a Nissan dealership, Damian was still immediately fell in love with a 2008 Jeep liberty. Although it was used, it was in mint condition. Working at a Nissan dealership, Damian was still quite knowledgeable about the car and its history. He was very friendly and not too pushy. As a young female buying my first car I dreaded nagging car salesmen. Damian provided me with an enjoyable experience. He got me an amazing interest rate as well as free oil changes for a year. I was so impressed with his knowledge of cars and enthusiasm. All in all, as a first time buyer, I was nervous to deal with car salesmen; haggling prices, talking about financials and details of the car. Damian made me feel comfortable and not like I was being taking advantage of so I was able to make a big financial decision easily. More
I leased my car from Hilltop Nissan and have ONLY brought it back there for service and also body work. Scott makes it EXTREMELY easy to bring in the car anytime or any day that makes it convenient for me. it back there for service and also body work. Scott makes it EXTREMELY easy to bring in the car anytime or any day that makes it convenient for me. My most recent visit, I had my car side swiped and there was damage to the door and the side view mirror ... As soon as I called Scott to tell him ... he had me bring the car in, and gave me a loaner car, so I wasn't without a car, and had my car back to me in 2 days. He is always pleasant to deal with and always has my best interests in mind when working on my car. I trust him entirely with the service of my car. Your dealership it quite lucky to have an employee like him working. More
I have been to many dealers with the same problem, All said i needed to replace the motor to the cost of thousands , I then was told to call Scott at hilltop, He and Mr O'brien were able to diagose the re said i needed to replace the motor to the cost of thousands , I then was told to call Scott at hilltop, He and Mr O'brien were able to diagose the real problem and then replaced the needed part. Saving me thousands. I would reccommend them to anyone ! Thank you Hilltop Nissan. More